The unit number on my Helicon is 14520548

The unit powers up and all footswitches function as designed and call up various FX/patches and work OK, but the unit is generating a noise higher end hiss through the FOH board.   Enough that the FOH board meter, for that channel, is registering siginal noise while unit is sitting nominal. We are using a vocal mic through this unit. I had reset to factory settings, but no change. Any suggestions we may try? Is there a firmware update available to upload by USB from a computer for this, do see the USB jax on back? If so, what is the site and software ID and process for doing an update?

Steve

443-250-2483

Who can repair this faulty piece of equipment ? 
ive heard this company is horrible for customer service ?

Is there anybody to speak to verbally? 

i am not impressed by this way of doing business. 

who do i call ? 

I bought the TC Electronic Vortex full size & I tried contacting support because it does not have dip switches inside like the manual states. Why? Also when trying to make a toneprint on the PC the controls will go right back to default. Sometimes if I mess with the toggle or unplug the cable it'll allow me to set them but on the phone it never allows me to changes the settings. VERY fustrating! This is my first & may be my last TC Electronic piece of gear I ever buy. How do you reach customer service? I never in my life had such a terrible expericence.

I recently purchased several of the older Behringer Denoiser series rackmount processors:

SNR202

SNR208

SNR1000

SNR2000

I could not find User Manuals for the 1000 or 202/208 (one manual) in English. I did find a User Manual for the 202/208, but it's in German so not of much use (attached).

Does anyone have a handle on the 1000 and 202/208 English User Manuals? It would be much appreciated!!

View Attachment

Hi

Got a problem with DSP 8000 tactile push button caps. 

specifically the A,B,C,D buttons . Stripped down chassis and they are moulded onto a glued in spru, with thin plastic fixed one side only , with a post to prevent pressing too far and stressing the board. This single attachment point has cracked on all four, so not easy to operate . Looking to get replacements hopefully from Behringer . Anyone have a number in the UK?

Hi there I am looking for the manual and specs for the TC Electronic Impulse IR Loader and can't find one anywhere online??

I am trying to confirm if the mono input can handle +4 dBu line level or just instrument level (unbalanced or balanced)?

Also what is the output level - line or instrument or both (unbalanced or balanced)?

Any help is much appreciated!

My Voicelive Acoustic Play just hit a frozen blue screen the other day while setting up for a gig.  I havent been able to get it to do anything since then. I stumbled across a supposed update on a few different threads (i believe it was called Voice software 2) but when i clicked on link they say its "unavailable" 

Hoping my issue is fixable!

Hello, 

I have a question regarding my recent purchase of the DVR250-DT. I am not a professional musician or technician, I am just a regular person who would like to know if this item will help me add effects to my voice ONLY on a recorded song on a USB stick. I don't have a mixer or channels.

I use karaoke music from YouTube and I record me singing. Once recorded I would like to add effects to my voice. Can I do that with this gadget and a desktop? without any other gadget?

Thank you for your prompt reply.