I have a problem with vacuum tube preamp v2200 with a left side eq not working out well, with a little bit of hiss. I have sent in three care tickets now, I believe, in the last two months. I have purchased the unit last May,  I believe that it is still under warranty. The product is registered with Behringer.  I requested technical support and service, but no one has responded to my care tickets. The ticket keeps saying as status, "problem solved." But the problem is not solved because I have not been contacted yet. Please, someone at Behringer, look into this and help me. I am a big fan of your products and own several of your synthesizers and a few effects units as well. I have uploaded a screen shot of two of the care tickets that I sent in. Thanks.

Sincerely  Mark Wasson

Just purchased a new SingThing and the instruction manuals (and YouTubes) seem very limited in instructions.  When I engage/change the "Effects" button, it seems that the effects are applied equally to guitar AND voice.  In other words, effects should be unique to each desired input (guitar separate from voice).  Frustrating to say the least.

Help please!?!?!

Andy

Hi There - when using a TC Ditto and other than using a Microphone or DI from the amp, does anyone know if you can record the created "loop" to an external device like an Apple computer or is the layered loop just available in the looper.

I have tried to record from the output jack but doesnt really work direct and not sure about connecting up to the USB Mini B connection as there is no mention of using this as an output but only as an input for softwere updates according to the instructions..... 

I have a Voicelive3 and am in a duo. I want my singer to have the vocal effects I have but she doesn't need to put a guitar through it. But the new device needs to know what chords I'm playing to get the harmonies right. I can provide a dual feed to both devices but I don't want the guitar to make it to the PA because that's coming from my voicelive3.

What do you suggest? A  Harmony Singer 2 Vocal Processor and Harmony Generator Floor Pedal perhaps?

Hi - I have been donated a MiniFBQ Graphic EQ and a MiniCOM800 compressor - not sure how to connect them into my PC.

I use a UMC204HD as my external sound card into a set of 2:1 Logitech speakers. Can anyone tell me how I link the EQ and Compressor into that setup please?

Many thanks

Hello,  First post and 1st ever TC Electronic pedal!

I just got a Quintessence pedal.  I'm gettin into the ins and outs of all the paramaters.  I have the phone app and the PC version.  Few questions:

When I make a custom tone print on the PC I know to save it to one of the TP slots on the pedal and I can even name it.  Now how do I get that onto my phone app so I can use it if I am away from my PC and change toneprints?  Where does it save to on the PC or in the app?

How do I edit things with the phone app?  One example is turning off the mash function in the software and I am not near my pc.

Also where is best spot for this in the signal chain?  I have a Boss digital delay with mono input and stereo output.

Thanks