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223,705 members
97,926 posts
  • New
    Philip719
    Newcomer - Level 2
    2021-03-11

    I have a DM8000 that I can not connect to, is there a way to either find the ip address or do a factory reset.

    0 24
    • Philip719
      trentperkins Hi Phillip, have you tried setting your computer to DHCP and directly connecting the computer to just the DM8000 to see if it can at least point you in the right direction of what network the DM8000 is on? By default, the DM8000 is on the 192.168.1.x network, but unless you have an idea of what network it used to be on, it could be a challenge to refind it. And then pray that the previous owner did not have a password on it. You might be able to get it fixed by submitting a cares ticket. Once you are on the right network the software should be able to find it.
      • Mar 11
    • Philip719
      Philip719 Yes tried DHCP, and I do not know what network range the customer had it on previously.
      • Mar 12
    • Philip719
      PedroRodrigues Hi Philip719 , please consider that when setting up an Ethernet network with multiple DM8000 units, devices in the network will need to be set up with IP addresses.
      Before assigning IP addresses, please keep in mind the following considerations, the computer must be assigned an IP address, under Network Card Settings>Properties.
      Most computers set TCP/IP address automatically, but DM8000 devices require manual assignment.
      Initially, the computer IP addresses should be assigned as 192.168.1.X where range of X = 1 to 254. Each DM8000 device must also be assigned a unique IP address.
      The factory default IP address for all DM8000 devices is 192.168.1.201.
      • Mar 16
  • New
    trentperkins
    Newcomer - Level 2
    2021-03-08

    Greetings!  I have largely complete my initial design for a DM8500, made it look good, etc.  When I went to compile it though, it listed several apparently unplugged modules that I can't find anywhere on the design.  Maybe they are hiding behing a different module, but I can't find them. Is there a way to list all of the used modules with their associated ID numbers to facilitate in the troubleshooting process?

    Specifically, the compiler says that High Pass 6-24 dB/OCt (ID=8) is not an input module, and that the same filter ID=11 has no input or output (none of the High pass filters that I can see in my design are ID=8 or 11).  Also, modules 12-16 have the same issue.  They include 2 Parametric EQs, 2 comp/Limiters, and another high pass filter.

    It is possible that I created some modules early in the process before I knew what I was doing and then deleted them (or at least I THOUGHT I deleted them!).  But if I can't find them and make them go away, I can't complie the design, and the machine is useless. 

    I attached a picture of my design.  i would be happy to email the actual .dmd file, but apparently that can't be attached to the forum.


    View Attachment

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    0 36
    • trentperkins
      trentperkins Any help? I may have to rebuild the whole thing again being careful to not experiment with modules I don't end up implementing. Even so, this seems like it should be a pretty easy fix to be able to generate a list of all used modules and their status by ID number.
      • Mar 17
    • trentperkins
      trentperkins Thanks Thim, not only does it work, it looks great! How do you get the lines to work at right angles?
      • Mar 19
  • watchmanso
    Newcomer - Level 1
    2020-09-22

    Hi, can I use the Klark Teknik DN9652 to convert a Dante signal into an AES50 signal? 

    Currently, I am hoping to replace our Behringer X32 board with a Yamaha TF5. Unfortunately, our X32 is connected to a Klark Teknik Dm8000 DSP which has an AES50 card, and the DSP is locked with a password. We wish that we could convert a Dante signal into an AES50 signal so that we won't have to mess with the DSP programming. Is this possible? 

    Thanks.

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    0 40
  • AlexNL
    Contributor - Level 1
    2020-07-13
    Hi, Anyone experiencing loss of subscriptions after powering down the DN9650? regards, Alex
    0 32
    • AlexNL
      AlexNL powering down = power down -> next day -> power up :)
      • July 13, 2020
      • DN9650
        Nigel67 Hi Alex, sorry but I do no know what you mean by subscriptions. Could you give me a little more information please. Many thanks
        • July 13, 2020
    • AlexNL
      AlexNL subscriptions is Dante terminology (i think). This is like 'patching' within the PRO series.
      • July 17, 2020
      • DN9650
        AlexNL I am unsure where this is stored, I assume the KT-DANTE card inside the 9650 stores this 'patch'.
        • July 17, 2020
    • AlexNL
      Nigel67 As far as I know, the dante device only stores a list of the device name/channel name of each of its receive subscriptions. The actual patching is on the computer. You would have to ask Dante to confirm this.
      • July 17, 2020
  • RGWINEDWARDS
    Newcomer - Level 1
    2020-07-10
    Trying to download new firmware so I can connect to my new DM8000. Website says the following (below) everytime i go to page (regardles s of whether i am logged in or not!!!!!!! Error 477 Suspended CDN resource Unfortunately, this CDN resource has been suspended. REALLY NEED to get this going today! Someone please help. my email is [email protected]
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    0 66
    • RGWINEDWARDS
      Paul_Vannatto I read in another thread that they have switched over to new servers for all of their websites and have run into some glitches. Yesterday I tried to get a file from the Turbosound iQ site and got the same error, unfortunately.
      • July 10, 2020
      • DM8000 firmware download not working
        RGWINEDWARDS Just heard the server change was 2 weeks ago!. My rep was just on a nationwide rep call and NO ONE in US has access to firmware at the moment. AND the Europe offices don't seem to answer any calls or support emails. I won't be using this product again.
        • July 13, 2020
      • DM8000 firmware download not working
        DavidBradshaw I just sent you a couple of emails with the firmware (and DM Designer software) attached
        • 2
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        • July 13, 2020