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229,581 members
104,648 posts
  • New
    thevoicefm
    Newcomer - Level 1
    2021-02-01

    I've downloaded and installed the installer as directed for my newly purchased TC 2290 controller but I don't see the software for my controller showing up in my DAW (Reason 11 Suite). Please help.

    0 24
  • New
    Cleggy
    Newcomer - Level 1
    2021-01-31

    Hey Guys,

     

    Im new here and having a bit of tech trouble with the new TC Helicon

    but im excited as know its great gear. Using it well another story.

    A friend told me i can find really nice, already constructed quality presets for vocals and acoustic

    guitar. I want to find a way to import a few of these into my TC Helicon so i can get going quickly.

    Is this possible? Can anyone steer me in the right direction?

     

    Any help would be so appreciated.

    Cheers,

    Cleggy

    read more...
    0 16
  • New
    SondreHvidsten
    Newcomer - Level 1
    2021-01-22

    Hi.

    I made a custom TonePrint for my Flashback Triple Delay, but it will not save to my computer or to the pedal. As soon as I hit the save or beam to pedal button, it reverts some of the settings back to default. Is there a fix for this? 

    read more...
    0 31
  • New
    AnimatoreDigitale
    Newcomer - Level 1
    2020-12-28

    We have bought 4 podcastudio 2 usb in my school, but we don't found the drivers and the software to use it. Please could you give us a help? I'm looking for the files on this site but I don't find nothing, only a guide and two photos....

    0 25
  • New
    mertingen
    Newcomer - Level 1
    2020-12-26

    Hello, i just bought and registered 2 products, C-2 and UMC202HD but didnt get the Tracktion code.

    Case numbers:

    CAS-404323-V4G3W7 for UMC202HD

    CAS-404324-F5F1X0 for C-2

    what should i do now ?

    0 29
    • mertingen
      ChrisEdwards1 Hi Mert, thank you for bringing this to our attention. I will reach out to you via your case shortly with your code, please keep an eye on your spam and junk folders as it may route to these locations occasionaly.
      • December 29, 2020
  • New
    JeffParr
    Contributor - Level 1
    2020-12-26

    Hi is anybody having issues with Xair and macOS 10.15 Catalina compatability. Have you resolved it and how?

    0 21
    • JeffParr
      DaveMorrison What problems are you having? It runs on Catalina. Do you have a specific problem?
      • December 26, 2020
    • JeffParr
      JeffParr I just purchased a new mac and transferred my older version over from my old mac and there seems to be a glitch maybe I should just download the latest version from the site. I am glad to here it works ok thank you.
      • December 26, 2020
    • JeffParr
      DaveMorrison With a fresh install, remember to open it from the Finder and hold the control key down when you open it the first time.
      • December 26, 2020
  • New
    MarciMezei
    Newcomer - Level 1
    2020-12-14

    Dear Customer Support!

     

    I wondering, if You have an existing LM44 firmware upgrade. Looking at the dante contorller, many options unawailable through DC. and some time would be handy to have them, for instance, IP adress settings ect.

    Could You help me out with this.

     

    Many thanks

     

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    0 23
  • New
    Kuli
    Newcomer - Level 1
    2020-12-06

    When trying to connect my X air 18 mixer with Ableton live trial the

    preferences show the results below.

    I repeatedly downloaded the usb-driver from Behringer´s download page

    but it has failed to work so far.

    Ì am far from being an experienced engineer , so who can help me with

    amateur friendly advice?

    Thank you and stay healthy

    Kuli

    read more...
    0 51
  • New
    micdim
    Contributor - Level 3
    2020-12-02

    Hi I just downloaded the new version of Midas M-Air-Edit for Mac, but after opening it, it says X-Air-Edit? I know that they are the same company & apps work identical, but anybody know if a M-Air-Edit update is coming?

    Also this new X-Air-Edit version 1.6 is slower on my Mac Mojave 10.11.6, and now both versions keep crashing.

    Thank you!

     

    read more...
    0 35
    • micdim
      john0121 Hi Michael, I just tested the download too from the Midas page and find the same. I'll check with the web team and see if we can get this resolved.
      • December 1, 2020
    • micdim
      john0121 Hi Michael, links working now to download the M version.
      • December 2, 2020
    • micdim
      micdim Hi John, thanks for fixing the link. P.S. The new version's graphics seem to be slow showing up. All the interface graphics come in slowly one at a time. Any thoughts on this?
      • December 2, 2020
      • Midas M-Air-Edit New Version 1.6?
        john0121 Not happening for me on the PC version everything is loading instantly. Are you on an older computer?
        • December 3, 2020
      • Midas M-Air-Edit New Version 1.6?
        micdim The graphics only come in one at a time when starting the application. Once it's up and running it seems fine. Just a little annoying since the last version would come up right away.
        I have a MacPro 5,1 mid 2012 with 2 x 3.46. GHz 6-core intel and Radeon RX 580 8GB Video card. Mojave 10.11.6 operating system, and Also 40Gigs of Ram.
        • December 3, 2020
  • New
    charlesfrickard
    Newcomer - Level 1
    2020-12-02

    Hello all,

    Thanks for reading. I've run into a bit of an issue with both versions of X/M32-Edit softwares. Was able to download and install bpth apps and import/build/export show file, no problem.

    But now when I try to open either (no matter how many power cycles, uninstall/reinstalls), they give me the message that they have quit unexpectedly and give me the options to ignore or report to apple.

    The file I created sounds great and works fine. Suggestions?? I've found a statement from Behringer about the X/M32-Air/Q/Edit apps not being officially supported on High Sierra, but I'd assume that would've been fixed by now...

     

    TIA!

    read more...
    0 87
    • charlesfrickard
      GaryHiggins What firmware on the X32? That might be your issue, using the latest programs without the latest firmware. I suppose another option is to use older versions of the Edit program and see if the issue goes away. I have had no issues with Mojave or Catalina can't say on High Sierra for sure, but I don't recall issues.
      • December 1, 2020
      • M32/X32-Edit 4.2 crashing on High Sierra
        charlesfrickard Both versions are current (4.2). I actually tried to locate an older version of the software and was unsuccessful.
        • December 5, 2020
    • charlesfrickard
      DavidKnighton Hellos Charles Rickard,
      tRY renaming/deleting the X32-Edit folder in
      C:\Users\YOURUSERNAME\AppData\Roaming
      Please let us know if this helps.
      • December 3, 2020
      • M32/X32-Edit 4.2 crashing on High Sierra
        charlesfrickard I am sorry, but I cannot locate that folder using that pathway...
        • December 5, 2020
      • M32/X32-Edit 4.2 crashing on High Sierra
        GaryHiggins Make sure you don’t have folders “hidden” with folder options, pretty sure that folder will be a hidden one otherwise.
        • December 6, 2020
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