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132,070 posts
  • New
    AndrewOne
    Newcomer - Level 2
    2020-11-16

    Hi, I am not able to connect X32-Mix with my X32 (being on firmware 4.x).

    So, is there a chance that there will be an app update coming or to get the current app connect with current firmware?

    COuld anyone help?

    0 84
    • AndrewOne
      RexBeckett Hi Andreas, X32-Mix does need an update to support new features in console firmware V4.xx. Perhaps one of the Tribers can give you some indication of when this might happen.

      Meanwhile, you could try Mixing Station. This is now available for iOS as well as Android and supports V4.xx firmware.
      • November 16, 2020
      • X32-Mix on firmware 4.x
        AndrewOne Hi Rex, thx for the tip. It works!!!
        • November 18, 2020
    • AndrewOne
      DavidKnighton Hello Andreas Stendera,
      After updating to version 4, you'll need to go in and check your Network settings, as they will default to a factory setting. Double check that this isn't the issue you're encountering.
      • November 17, 2020
      • X32-Mix on firmware 4.x
        AndrewOne Hi David, it checked network settings on X32 & ipad. All same newtork envrionment .20 and .22 .
        • November 18, 2020
  • New
    JayAlper
    Contributor - Level 3
    2020-11-10

    Apple just announced that macOS Big Sur will be released to the public on November 12, 2020. I'm assuming (hoping) that Behringer SW engineers have been testing their software on the beta releases of Big Sur along the way.

    Any word on compatibility of X/M32-Edit on Big Sur? Is X32-Edit expected to work right out of the gate on Big Sur or have issues been found that will require significant updates?

    Just curious...

    Jay

    read more...
    3 3,812
    • JayAlper
      PedroRodrigues Hi Jay, at this moment we have to allow the release of the new OS so we can develop our FW updates, at this moment we cannot comment on any information about time windows on the updates for this MacOs .Thank you
      • November 11, 2020
      • X/M32-Edit and macOS Big Sur
        JayAlper Pedro, Thanks for the info.
        • 1
        • ·
        • November 11, 2020
      • X/M32-Edit and macOS Big Sur
        ScottCaldarelli Pedro, I was just looking at this info for Big Sur and have to ask: Do you guys actually wait until the OS is released to the public and are not working with Beta releases along the way? Also, related, the XR18 software for macOS hasn't seen an update in 3.5 years and the firmware in 2+ years. While it seems to work in Big Sur, things like window resizing - nothing in the window resizes and it could use a UI refresh. Thanks!
        • 1
        • ·
        • November 12, 2020
      • X/M32-Edit and macOS Big Sur
        PedroRodrigues Hi Scott, the Beta version of the OS is only available for Apple testers so the majority of companies on these matter have to be reactive instead of proactive.
        Regarding your last question what I can say about what you mentioned it is that we are working on that and we will have news as soon as possible.
        • November 13, 2020
    • JayAlper
      mtucker299 Jay, just curious did you take the plunge and move to Big Sur?
      • November 13, 2020
      • X/M32-Edit and macOS Big Sur
        JayAlper Yes, I did move to Big Sur. I tried running X32-Edit on my Big Sur Mac (2018 MacBook Pro) and as far as I can tell, it works! As a caveat, I didn't do an extremely in-depth test where I tried every detail of X32-Edit. But I was able to connect (via wifi) to my X32-Compact, I was able to sync settings back and forth between my Mac and my X32-C, I was able to change scenes, moving faders and adjusting send levels on my Mac were mirrored on the X32-C and vice versa, I was able to start and stop playback from my X-Live card, etc. In my quick test I didn't notice any graphics glitches, either. So, it seems like things are working for X-32 Edit on Big Sur. Again, I didn't do an extensive test, but so far, it looks good (though, YMMV).
        • November 16, 2020
    • JayAlper
      PaulMcCarthy Hi all, a couple of comments. I own an X-air 18 that I use at home for recording and playing back multiple source via my KRK monitors. I recently upgraded to Big Sur and have found that the application does function. However, it seems that the new OS is idle'ing out the connection between the application and the mixer. So, I have to reconnect pretty much every day. This is likely due to some TCP/IP idle timeout in Big Sur. I tried keeping a steady 'ping' to the mixer running to keep the connection up but that did not work. Some sort of 'keep-alive' from the application to the mixer might resolve the issue.
      • November 27, 2020
    • JayAlper
      PaulMcCarthy Hi again, one more comment to Pedro. It costs $99 a year to obtain an Apple developers license. That fee provides the 'developer' access to beta releases of new versions of the Mac OS. I would hope that Musictribe could afford a $99 annual fee to ensure that their developers would have access to upcoming versions of the Mac OS. As others have pointed out, updates to this software (and firmware) have been absent the last few years.
      • November 27, 2020
      • X/M32-Edit and macOS Big Sur
        Paul_Vannatto Hi Paul, regarding the update for X-Air Edit, there is an update being released very soon with bug fixes and one particular neat new feature. Check the product page under the software section (hopefully it will show up this weekend).
        • November 27, 2020
    • JayAlper
      CarolineHampton I just bought an Xr18 and am trying to install X-Air-edit 1.6 on my Macbook, running on Big Sur, but it says the it "can't be installed because Apple cannot check it for malicious software.... This software needs to be updated. Contact the developer for more information."... So hopefully I might get some help here...
      • Jan 8
  • New
    majorizmlab
    Newcomer - Level 1
    2020-11-09

    Hi there, i requested a free trial license for TC ELECTRONIC BRICKWALL HD, it says that an activation has been sent already but actually didn't receive anything yet.

     

    This is my ilok: majorizmlab

     

    Thanks in advance

     

    All the best

    read more...
    0 84
  • New
    lpagross
    Newcomer - Level 1
    2020-11-03

    I love the MX-Q app, but I've found a couple of bugs in the MX-Q app on iPhone SE 2020:

    1 the pan control doesn't seem to work from MX-Q to X32-Edit, or to what I'm hearing

    2 the mute for mix bus 11-12 is very temperamental, it only seems to work sometimes & once it's stopped working the app seems to need to be quit to make it work again.

    It's a great app, I'll keep looking.

    Gordon

    read more...
    0 244
    • lpagross
      Paul_Vannatto Hi Gordon, are you connected to an X32 console for both MX-Q and X32-Edit?
      • November 3, 2020
      • MX-Q App
        lpagross Yes, I am connected to the X32 Rack. It was on v4.02 firmware, I've just downloaded v4.03 & installed it, I will let you know how it does.
        • November 4, 2020
    • lpagross
      lpagross I've found the answer to 1, the bus sends for the headphones were set up to follow LR PAN, when I set them to their own pan they now follow the pan setting in the MX-Q app. This makes sense as they should only pan when the stereo bus pans with LR mode on. Hooray!
      • November 4, 2020
    • lpagross
      lpagross Still no way to do 2 yet: the mute for headphone bus 11-12 is very temperamental, it only seems to work sometimes & once it's stopped working the app seems to need to be quit to make it work again. This is the mute on the headphone bus master (or the bus master), it is on the bottom & to the left on the MCA page. No better on firmware 4.03 :-(
      • November 16, 2020
      • MX-Q App
        Paul_Vannatto Hi Gordon, I would recommend using Mixing Station instead of MX-Q for personal monitor mixing. It can be used either for FOH (no restrictions) or for individual monitors (restricted to that particular monitor bus). MX-Q is the official app and hasn't been updated for some time. Mixing Station on the other hand is a 3rd party developer that frequently updates his app and is available for the X32/M32, X-Air/M-Air, the new Wing, as well as some A&H and Soundcraft consoles. It is available for android, iPad, iPhone, PC, Mac and linux
        • November 16, 2020
      • MX-Q App
        lpagross I've downloaded the Mixing Station after your endorsement, but it only supports the X32/M32, X-Air or Wing from Music Tribe, not the X32 Rack plus it's not free, costs from £4.99 to £6.99 (none of the options mention the X32 Rack). I'm afraid it's out. If there are any remote apps that support the X-Rack & are free (there are 8 people in my band, which event at the £4.99 version is going to cost £39.95) that would be great.
        • November 18, 2020
      • MX-Q App
        Paul_Vannatto Yes it supports all X32 including the Rack. That is what I use it on most of the time (I have 2 Racks). Regarding the price, I don't find that extremely expensive for an excellent app. I've paid much more for software that I've used less.
        • November 18, 2020
      • MX-Q App
        lpagross Ok, which profile have you paid for?
        • November 18, 2020
  • New
    sseymour7
    Newcomer - Level 1
    2020-11-02

    Hi: I bought VSS3 in 2018: is it compatible with Catalina?  Forgive me if a thread on this already exists, but I could not find it if it does.  Thanks in advance.

     

    Stan Seymour

    0 66
    • sseymour7
      KyleJohnson Hi Stan, Kyle here with Music Tribe. Yes, VSS3 Native is 64 bit and compatible with Catalina.
      • November 2, 2020
  • New
    rgast5150
    Contributor - Level 1
    2020-10-31

    Hi!

    I received my link for the Polytune Plug-In I bought and the link to download it doesn't work.

    A little frustrated...

    Thanks!

     

    0 74
    • rgast5150
      Nigel67 Hi, I am sorry to hear that the link you were given is not working. I will contact the relevant people and find out why. We were making some updates over the weekend. This could have been the cause of the issue. Can you give the link another try?
      • November 1, 2020
      • Download links not working.....
        Nigel67 I am going to send you an e-mail with a new link.
        • November 2, 2020
    • rgast5150
      rgast5150 Hi Nigel,Just tried again, same results..."It seems we can't find the page you're looking for."
      • November 2, 2020
    • rgast5150
      rgast5150 Hi Nigel! Found the new link, it went to my junk mail. That worked and I was able to install the plugin. Thanks for your assistance!
      • November 2, 2020
      • Download links not working.....
        Nigel67 No problem, sorry for the issue in the first place.
        • November 3, 2020
  • GaryHiggins
    Superhero - Level 1
    2020-10-21

    This has been going on for a good while now (weeks). WHY does this music group forum take so long to load and switch pages? It happens on my Mac, a PC and iPad so it's not a specific computer. I have very fast internet service so it's not that. It is at least twice as slow (if not more) to load as any other web page I visit. It is reachable, don't get me wrong, but very annoying in this age of I want it yesterday-which I do :-) It's almost like dial up vrs broadband, well not quite but it feels like it. I notice whenever a new, I call them super promo, add/thread is posted by the forum (to announce a new product or similar) it takes even longer, almost like it is not going to load at all, then does. As I said it happens on this site only, not other places I visit. It has to be something from the forum end. As a comparison, if I click on the Wing product page, or Midas M32 page etc, the page loads almost instantaneously-the issue is specific to this forum.

    read more...
    0 73
    • GaryHiggins
      RexBeckett I agree, Gary, it has got slower recently. I am getting refresh times of 10-20 seconds. As you say, the product pages load much faster - typically around one second. The last time we had this slow response, they switched to different servers and it fixed the problem.
      • October 21, 2020
      • Web Site SLOW
        GaryHiggins Thanks Rex, good to know it's not just me, then I'm only partly crazy! The times you report are the about the same for me,10-20 seconds. It should not be. I also notice if I go to page 2 of say, recent posts, it can be even slower.
        • October 21, 2020
    • GaryHiggins
      Paul_Vannatto I also agree, Gary. It's getting slower here also.
      • October 21, 2020
  • KendellWelchII
    Contributor - Level 1
    2020-10-14

    **I tried to search the community for similar topics, but the web search was not all that cooperative, so apologies if this is a repost.**

    Hi All,

    I've been using the M-Air (and X-Air) app on my iPad for years with MR18/XR18's and have been very happy.  However, I've switched modes and now would like to run my lights simultanously.  Unfortunately, my chosen lighting software (Enttec D-Pro) only runs on MacOSX and Windows, and I would rather not have to deal with two tablets simultanously.  So, I went and got myself a MS Surface Go 2 (with all the goodies,) and my initial testing experience suggests it's going to work out really awesome!  It should serve my purposes exactly as desired.

    That said, two "convenience" items are immediately apparent.  This is more commentary, and they're not really bugs, but maybe feature requests?  If somebody has a suggestion for work-arounds I'm all ears.

    1)  I notice that on the Touch interface in Windows 10 (1909) that the M-Air app does not respond to long-presses as right-clicks.  This makes it impossible to change labels/label-colors using only touch.  This is not a feature I would normally use on the fly, and is easily worked around with a BT/Wireless mouse, but would be nice if it worked as it does on iOS.

    2)  On the iOS version of M-Air (never tried it on Android,) it only displays 8 channels at a time, and you have to slide back and forth between Chan 1 and CHan16/Effects.  While this is sometimes annoying, on WIndows I've set up "always-on-top" DCA's, so in my scenario not so bad.  Either way, it would be nice if there were a setting on both iOS and Windows (and Android I suppose,) to choose which mode to use...full channel or "half-channel slide."

    3) On Windows, I notice that the top-line menu items (Mixer, Channel, Input, Gate, etc.) and the right-top config buttons (Setup, Utility, In/Out, Resize, etc.) require a double-tap (in touch mode) to activate.  All of the other buttons appear to react to single-tap. While I prefer single-tap in all cases, I could get used to double-tap, so I don't really care either way.  But, it would be nice if it were consistent.

    I haven't tried any of these things with the M32-Mix or X32-Mix apps, but expect them to be similar.

    In any case, none of these items is a huge problem...just suggesting some steamlining of the features.  Definitely open to suggestions if I"m getting it wrong.

    Thanks all!

    read more...
    0 74
    • KendellWelchII
      Paul_Vannatto Hi Kendall,

      To be honest, I think you are going to have issues with the Surface and Win10 using the M-Air-Edit app. It would be far better to switch to an android tablet and use Mixing Station Pro. With the layer and layout customisation functionality, you can have the surface you always wanted.
      • October 14, 2020
      • Thoughts on Switching to M-Air on Windows
        KendellWelchII Hi Paul,

        You may be right. Would you mind elaborating on the specific issues you anticipate I'll run in to on the MS Surface, other than the minor ones I mentioned?

        As I said, I've been happily mixing from the iPad for several years, but want to try the MS Surface to solve a very specific problem (running lights from the same tablet.) Testing so far suggests that it should work quite nicely even with my previously mentioned concerns.
        • October 14, 2020
    • KendellWelchII
      DwayneAasberg Hello Kendall.

      In my applications I am connecting to either an M32 or an MR18. In both cases I routinely use BOTH a Win10 Surface and an Android device. My experience has been that setting up the event is easier with M-Edit (M32-Edit) on the Surface (setting channels names and settings, etc.). I usually end up picking up the Android tablet and using Mixing Station Pro to run the event. The sliders (in my opinion) are easier to manipulate in tablet mode with MSP/Android than in M-Edit/Win. All that being said there have been times I've run the entire event on the Surface with M-Edit.

      The annoyances you've noted are, IMHO, just that. You should be able to do all you need with the Surface and M-Edit.

      Dwayne A
      • October 15, 2020
    • KendellWelchII
      DwayneAasberg ...sorry for piling-on...
      In answer to your customization concern - I frequently use the pop-up window 'user layers' and minimize the main M-Edit window.
      • October 15, 2020
      • Thoughts on Switching to M-Air on Windows
        KendellWelchII Not at all Dwayne. Thanks for the input!
        • October 15, 2020
  • LuisMiguelPozoB
    Contributor - Level 2
    2020-10-08

    I can't find a download for this software anymore,can someone point me in the right direction?

    Thanks

    0 32
  • NadimBakhshov
    Newcomer - Level 1
    2020-10-06

    Hi, I am trying to get the Toneprint Editor on my Macbook but all the links are either dead or simply go nowhere. Any help would be much appreciated

    0 50
    • NadimBakhshov
      john0121 Hi Nadim, same for me. I'll report to the web team to get this fixed. Sorry for the inconvenience.
      • October 6, 2020
    • NadimBakhshov
      NadimBakhshov A friend suggested using a different browser - I navigated to the link via Firefox and it downloaded. All downloaded.
      • October 6, 2020
    • NadimBakhshov
      john0121 I tried on internet explorer (rather than Chrome) and it's worked for me. I've put a copy on WeTransfer here for you.

      https://we.tl/t-ZzCLYnYNHF
      • October 6, 2020
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