Hi,

Delving in the world of minor annoyances here. When I switch my studio on, everything powers up automatically, except my Clarity M.  This has to turned on manually by pushing button 6 on the right-hand side, even though it's power supply is already on.

Is there a secret setting to fix this please?

R.

Hi there. 

The encoder in my studiokonnekt 48 remote does not work precise anymore and two leds on the »ring« are broken. 
Are there spare parts or at least technical specifications for the encoder an dthe leds available? Or is there still a repair service? 

Thank you! 
Jan

I moved from Spain to US and brought two pieces of gear with me, X Touch One and a Clarity M Stereo, which worked perfectly in Spain. Since in the US plugs are different, I bought power supplies for each one according to the input V and mA that indicates each device. None of them turn on, I went to an electronic shop and they told me that it could be polarity issue, so they try with another compatble plug (correct V mA) and polarity, but it did not work.

Is there any way I can make my gear work in the US? Is it posible they got damage because of polarity?

Thank you.

Hi, new to this forum.

Here is my questions below.

Does anyone know if there is a windows 10 64bit

driver for Impact twin soundcard ??

I know this soundcard is obsolete, but it is still

a very powerfull soundcard.

I recently bought the LM2n Plugin, but it doesn't work properly in Logic Pro. The Radar GUI is displayed 1/4 of the size in the lower-left corner. I contacted Apple and they told me that it needs to be upgraded to support "apply scaling factor for retina".

The current version is from 2018 and I'm wondering if the Plugin is still supported or EOL.

Hello guys,

Could somebody help me to find out the possible manufacture date of Konnekt 48 device I've purchased recently? Its Serial Number is (21) 10070257 and TC Item Number is 967300051. Another interested detail that OPTO and ADAT toslink ports have different design, OPTO ones have no covers, but ADAT ones have doors. I've attached a photo of the internals as well (can provide more, if needed).

Thanks,
Vitalii

Hello, 

I would like to ask about Clarity M Stereo's compatibility with macOS 10.7.5. I cannot install the latest software and I think the problem is that the latest software is not compatible with an old version of macOS).

Is there any way to download the old version of the ‘Clarity M Stereo Plug-in macOS Mac’ like 1.0.x which is compatible with macOS 10.7(Lion)?

Thanks!

Hello there,

The headphone jack [ upper/switching ] is broken. Could you please help me locate the correct part so my technician can have it installed.

Link to a site selling the part would be appreciated. Ideally I'd like to order directly from your parts department.

From a picture [  https://logout.hu/bejegyzes/vodkaboy22/uj_kedvenc_dac_adc_interface-em.html ]   it looks like this is a double stacked (2units) stereo, switching, through hole ,1/4" jack

Your prompt help would be much appreciated.

Le Mix Production
Professional Audio Services
[email protected]
https://www.facebook.com/lemixproduction
Andrew St.George_416 503 3350

I have a brand new out of the box unit that will not boot past the "clarity m" logo. Everything is still boxed from factory... I am beyond disappointed. Is there any hard resets? Or anything I can try on my end? Or a hardware repair? What's the warranty on these things? :(