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174,643 members
42,268 posts
  • 2020-08-13

    Hi, I bought the VSS3 Native plugin, and didn't receive any confirmation e-mail for iLok registration.

    PayPal receipt number:0884-8296-3972-3934

    ilok account : [email protected]

    Order number: 86835

    Ticket Number :CAS-129332-J8C6W9

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    0 1
    • simonbadao
      Pedro Rodrigues Hi simonbadao I have confirm and the VSS3 license is present on your ILOK account pending user activation, please log in your ILOK account and activate your VSS3 license. Thank you
      • Thu at 7:38 AM
  • 2020-07-12
    My Connect 24D with Mojave 10.14.6 is not getting audio and no midi into my DAW I only can play audio from my MAC but I can't record any audio or midi I've Tc electronic can"t solve this I wil never buy anything from TC again (I also have the X8 witch I cab use anymore because of the 32 bit more then $2000,- down the drain.) I also Can't find any updates what so ever on this matter, seems TC removed all of there vintage support
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    0 2
    • Berto
      William Reichling Hello, If you haven't already, can you create a care ticket so that one of our specialists can help you out with this? At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Service Request. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email
      • Jul 15
  • 2020-07-08
    Here we go again!!!!!!! I bought the VSS3 Native plugin yesterday via PayPal payment, and didn't receive any confirmation e-mail for iLok registration. What can i do to get the ilok incense? care ticket: CAS-117555-K1B4R9 paypal account: [email protected] ilok account : oscar-victoria email: [email protected]
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    0 12
    • oscarvictoria
      Claus Bay Hi oscarvictoria,

      I've deposit a VSS3 license to Your iLok account - it's waiting in Your iLok Manager :-)

      Sorry for the trouble - our back-end has been down but is up and running again.

      All the best and stay safe from

      Claus
      • Jul 8
  • 2020-07-07
    Hey there, just bought the app through PayPal but didn't received any confirmation?? Help please!!!
    0 14
    • BenjaminCorson
      William Reichling Hi Benjamin. We are very sorry for the issues you are experiencing. please submit a Care Ticket at the Support link above so we can get this resolved for you.
      • Jul 7
      • Tc finalizer
        BenjaminCorson I can t submit the care ticket..not working...Can I send you my facture trough mail?? what can I do/
        • Jul 7
      • Tc finalizer
        BenjaminCorson Thank you!
        • Jul 7
    • BenjaminCorson
      BenjaminCorson CAS-118082-B6D6S4. it worked ,here is my care ticket number
      • Jul 7
      • Tc finalizer
        William Reichling Thank you for your patience. You should have received a a response within your case.
        • Jul 8
  • 2020-07-07
    Hi, I bought the VSS3 Native plugin yesterday via PayPal payment, and didn't receive any confirmation e-mail for iLok registration. What can i do to get the ilok incense? paypal account: [email protected] ilok account : oscar-victoria email: [email protected]
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    0 17
    • oscarvictoria
      William Reichling Hello, Please submit a Care Ticket at the Support link above so we can get this resolved for you.
      • Jul 7
    • oscarvictoria
      Claus Bay Hi oscarvictoria, I've deposit a VSS3 license to Your iLok account - it's waiting in Your iLok Manager :-) Sorry for the trouble - our back-end has been down but is up and running again. All the best and stay safe from Claus
      • Jul 8
  • 2020-07-07
    Hi, I purchased a licence for TC LM2 native today, and after checking out and paying, the site said that the activation key was emailed to me to my [email protected], but I never actually received that email with the key. Is there anywhere else I can retrieve the activation key?
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    1 13
    • GustavoMoreno
      Claus Bay Hi GustavoMoreno ... please send me a PM with proof of purchase and Your iLok ID - I'll deposit a license to You :-) All the best and stay safe from Claus. (a back-end issue is causing that You and our customers do not receive the activation email)
      • Jul 7
      • TC Electronics - LM2 Native activation key
        Scott1000 Hi Claus - my name is Scott , I purchased a licence for The Finalizer app yesterday and haven't received any email with the code ? Could you please help me too ?
        • Jul 8
      • TC Electronics - LM2 Native activation key
        Scott1000 I have proof of purchase on request
        • Jul 8
      • TC Electronics - LM2 Native activation key
        Scott1000 kind regards
        • Jul 8
    • GustavoMoreno
      GustavoMoreno Thanks - Claus. Sorry, am new to the tribe, how do I send you a PM? - anyway, my iLok id is: [email protected] and prove of purchase is attached.
      • Jul 7
      • TC Electronics - LM2 Native activation key
        Claus Bay A license is waiting for You in Your iLok Manager ;-) Have fun from Claus.
        • Jul 7
      • TC Electronics - LM2 Native activation key
        GustavoMoreno Cool - it works! thanks.
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        • Jul 8
  • 2020-07-06
    Hi , I am trying to register on Behringer so I could register my product and get my free software. But I cant sign in. I was routed to create an account here in music tribe community and it was ok. And account is even verified. But when im trying to login to Behringer site it required me to to put MusicID , and it doesn accept it. It always says invalid ID / incorrect. I've spent hours to figure it which suppose to be not too confusing. Then I tried to create new account in Behringer says invalid Email. ?! Can anyone help me? I'm seriously getting frustrated. :(
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    0 20
    • downsouth72
      Leah D Hi @downsouth72 - After logging in here on the Community, you can register by clicking the Support link above. Select your Care Ticket type as "Product Registration". This will get you registered! Anywhere that you see "MUSIC ID" is actually for our business partner portal. Hope this helps. Thanks!
      • Jul 6
      • Behringer Registration
        downsouth72 do i really need to submit a receipt? Im not sure if i can still find it
        • Jul 6
      • Behringer Registration
        Leah D Hi downsouth72 - Yes, a receipt is required for registration. If you are unable to find your receipt in your records, you can usually acquire a copy from the original store of purchase. Thanks!
        • Jul 7
  • 2020-07-03
    Hi, I'm looking for a loudness radar as a VST plug-in for my NLE/ DAW Fairlight. Do you have something like that in your product portfolio? / Martin
    0 17
    • Filmbolaget
      Rasmus Raaby I believe you're searching for something like this: https://www.tcelectronic.com/product.html?modelCode=P0DVG
      • Jul 3
    • Filmbolaget
      Rasmus Raaby Personally I like having the meter beside me instead, IE the Clarity M
      • Jul 3
      • Loudness radar as a plug-in
        Filmbolaget OK, but where can I bay the LM6 native and download the product?
        • Jul 3
    • Filmbolaget
      Filmbolaget But where can I bay the LM-6 native?
      • Jul 3
    • Filmbolaget
      Steven Maes https://store.tcelectronic.com/products/native-plug-ins/ but the site was down,, just enabled back,, I love the LM2,, much cheaper, and I don't need surround,,
      • Jul 5
      • Loudness radar as a plug-in
        Filmbolaget Is the LM2 a VST-plugin?
        • Jul 5
      • Loudness radar as a plug-in
        Steven Maes Yes,,, only stereo,,no surround,, I need to install it again, to see which formats it all supports, 32/64,VST2/3,AAX,, I'm using it with sampltiude, VST2 64Bit,,
        • Jul 5
      • Loudness radar as a plug-in
        Steven Maes https://www.tcelectronic.com/free-trial-LM2N-stereo-radar-loudness-meter.html
        • Jul 5
      • Loudness radar as a plug-in
        Filmbolaget Unfortunately, I don't have an iLok account and I don't know where to get an iLok account.I have bought LM2 in the web shop and I have received a receipt from the purchase but I have not received a link so that I can download the software. How can I download the software?
        • Jul 5
      • Loudness radar as a plug-in
        Steven Maes it's very simple: https://www.ilok.com/#!registration, You don't need a harware dongle, and yeah,, I wait also for an actvation code,,,, I hope to get it this week,,
        • Jul 5
    • Filmbolaget
      Filmbolaget Unfortunately, I don't have an iLok account and I don't know where to get an iLok account.I have bought LM2 in the web shop and I have received a receipt from the purchase but I have not received a link so that I can download the software. How can I download the software?
      • Jul 5
  • 2020-07-02
    Just purchased TC2290 and 1210 native, didn't get any confirmation email or registration instructions. And support doesn't work either...
    0 8
    • heidixwang
      heidixwang already checked the spam folder too
      • Jul 2
    • heidixwang
      Kyle Johnson The support link should be back up and running. Please submit a support ticket.
      • Jul 2
      • Bought the plugin, but no confirmation email
        heidixwang Sorry it's still not working for me. It keeps asking me fill out required field, but I already filled out everything.
        • Jul 2
      • Bought the plugin, but no confirmation email
        Kyle Johnson Sorry to hear that. I sent you a message on Facebook, please take a look when you get a chance.
        • Jul 6
  • 2020-07-02
    i have installed TC Near software and the driver for konnekt 24D from the CD. it has been asked to update the driver during installation but the link is corrupted. after finishing the installation i have restart my mac but it says that the device is not connected. i have changed the cable because the fireware light is not on but the problem doesn't solve. how can i download the latest driver? there is no anywhere in the whole internet to download the driver for TC electronic konnekt 24D interface driver or the TC Audio interface software. please kindly tell me how can i solve this issue and from where i can download the latest driver and software. regards. amin
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    0 14
    • AminSoogBand
      AminSoogBand this is the link of latest driver for my device in TC website
      • Jul 2
    • AminSoogBand
      AminSoogBand this is the message which shown on my tc near as well
      • Jul 2
    • AminSoogBand
      AminSoogBand here is my mac info. it may helps.
      • Jul 2
    • AminSoogBand
      Mads Andersen Hi AminSoogBand. Try to install the latest MAC driver for TC Near (3.6.1) that you will find in the Software list on the Impact Twin product page. Konnekt 24D and Impact Twin are based on the same platform and support for Konnekt 24D should be included in the latest driver. Link to Impact Twin product page: https://www.tcelectronic.com/tcelectronic/product?modelCode=P0DMV
      • Jul 2
    • AminSoogBand
      AminSoogBand thanks for your prompt reply. solved, many thanks....
      • Jul 2