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228,644 members
103,554 posts
  • New
    TomFenner
    Contributor - Level 1
    2021-05-07

    Can't get any output on headphone jack!

    0 4
    • TomFenner
      JoeRivers96 Hi, please submit a support ticket using the SUPPORT option at the top of this page - we will be able to run through some troubleshooting steps with you.
      • May 8
  • New
    dahauss
    Newcomer - Level 1
    2021-05-05

    Does the Behringer UMC 1820 audio interface do direct monitoring without a computer? I want to be able to just listen to whatever is plugged into the inputs either in headphones or the master output for my monitor speakers when not using a DAW.  Is this possible?

     

    Thanks...

     

    read more...
    0 6
    • dahauss
      KyleJohnson Hello, Kyle here with Music Tribe. Yes the UMC1820 has a Mix knob to mix the monitoring source between the USB Playback and Inputs 1-2/1-8 (toggle switch).
      • May 5
    • dahauss
      dahauss

      Does that mean I do not have to use a daw? Tonight I’m using my Personus 1818vsl with Logic Pro because if I don’t use a daw, I can’t hear the keyboard plugged into 3&4. I don’t want to have to do that every time.

      • May 5
  • New
    adamleemusic
    Newcomer - Level 1
    2021-05-04

    I also have the same issue with a one week old VC340 and no support from tickets escalated, as Widgery has stated:

    Hi, this is my second post on the subject.

    After updating the VC340 using the Synthtribe app 2.5.1 - The VC 340 becomes bricked and no longer works.

    It powers on but no longer funtions. The mac, running big sur, M1, no longer recognise that the synth is connected via USB. I have tried other macs running many OS versions as well.

    The unit is non functional and BRICKED. 

    I have reached out to behringer 2 times in the last 72hrs with ZERO reponse, with the exception of a Behringer Influencer commenting on what I should do next on this discussion page.

    I am enjoying all my other synths from behringer, But professionals and comsumers deserve better support, a phone number would be nice as well as a fast response time.

    This kind of customer service and support is a joke. Support us!

    read more...
    0 12
    • adamleemusic
      JoeRivers96 Hi Adam, do you have a case number I can look into further for you?
      • May 5
    • adamleemusic
      adamleemusic

      Is this a joke?

      Dear Adam Lee 
      This is in relation to  CAS-450166-X7V1J9 
      Product:  Behringer VOCODER VC340 
      Serial:  S190600057CQP 

      Please be aware that you are located in an unsupported territory.
      This means that for further assistance you will need to directly contact your nearest reseller or distributor and they will be able to advise you further.
      In this instance please return your product to Store DJ who will replace it or refund you. You have 30 days from the date of purchase to do this.

      I can only apologise for any inconvenience that this may have caused.
      At your service,

      Rob Pugh 

      https://community.musictribe.com

      • May 5
  • New
    H0wandy
    Newcomer - Level 1
    2021-05-03

    On powering up I have a blue screen. I have downloaded the latest update but the problem still exists.......any advice??

    0 5
  • New
    GlenMorrison
    Newcomer - Level 1
    2021-05-03

    Is there a way to defeat the APO function so that the amp stays on all the time and does not require a threshold audio signal to turn it on?

    0 14
    • GlenMorrison
      Nigel67 Hi Glen. Can you tell me which model of E-Series that you have and serial number(s). Until I have those, I cannot give you a definitive answer as it may come down to what version of the amp you have. Many thanks
      • May 4
  • New
    Mike123
    Contributor - Level 1
    2021-05-01

    Hi,

    New to this group. I recently bought a Deepmind 12 keys (used) and I noticed that Midi Out is not working, no signal is coming out. Midi In and Thru are working. Midi Channel is set to 1, no other Channel settings seem to work.

    I need the Midi Out to control a second synthesizer.  Any help appreciated!

    read more...
    0 4
    • Mike123
      JoeRivers96 Hi, would you mind submitting a support case with us using the SUPPORT button at the top of this page?
      • May 5
  • New
    rghoogas
    Newcomer - Level 2
    2021-05-01

    Where to start please help.

    0 7
    • rghoogas
    • rghoogas
      rghoogas

      • May 2
    • rghoogas
      rghoogas

      Hello Kyle, thanks for the reply. I am trying to output that to my aux-out, with removing one input. The setup is, to be clear for you, this is for zoom setup, I am capturing audio/video from a room and inserting to a laptop to be part of the zoom video/audio and another laptop has zoom that I am grabbing the audio and bringing to my control room audio mixer. In the same time the mixer already has the mic in and the zoom in, so this out put should have only zoom audio and no mic.

      • May 2
  • New
    IanGouldGould71
    Newcomer - Level 1
    2021-04-29

    Hello, I edited the "Folsom Blues" scene to suit and I want to move it to my presets in an empty slot. Using the store button I thought I could assign it to a number. But the number 31 won't change. Does anyone know how to move this?

    0 7
  • New
    BobStrommen
    Contributor - Level 1
    2021-04-28

    We are experiencing problems with recording with the on-board 2 track recorder. It shows that it is recording but the files are empty. We have tried several different drives but have found onlyuone that will actually work. 
    Are there specific specifications for the drives to be used in the recorder?

    read more...
    0 4
    • BobStrommen
      RexBeckett Hi Bob, you haven't told us which model of mixer you are using so I shall give you a general answer. Use a branded (e.g. SanDisk) USB 2.0 drive of up to 32GB capacity formatted as FAT32. Format on a Windows PC if possible. If using a Mac, select the MSDOS FAT32 format option.

      Empty recordings could indicate a problem with routing. If you are unsure how to check this, attach your scene file to your first post (by editing it) and we can look for possible issues.
      • Apr 28
  • New
    JeffRowell
    Contributor - Level 2
    2021-04-28

    After watching so many posts asking "How do I connect my iPad to amy X32", I never dreamed I would be here asking the same.

    X32 Rack -  Firmware 3,08

    New iPad - 8th generation

    X32 Mix - 3.1.01 (the latest?)

    Netgear router

    My older iPad, my iPhone 6s, any guest musicians, all connect with no problem.  However, my new iPad just listens and never locates the X32 Rack.  Yes, I have entered the Rack's ip address in Mix.  Yes, I am connected to my router.  Please point me to the stupid mistake I must be making.  Is it something with the iPad as that seeems to be the only thing different in this situation.  Thanks.

     

    read more...
    0 8
    • JeffRowell
      DavidKnighton Hello JeffRowell,
      Please take a look at our Quick Tip video on how to setup your wireless options. https://www.youtube.com/watch?v=_ksWrZFKws0
      • Apr 29
    • JeffRowell
      JeffRowell

      Thanks, Nothing there beyond stuff I already knew and expected to work. However, I played around with router settings and ip addresses and got it going! Worked all weekend. Thanks again for monitoring the forum and stepping in to help.

      • May 3
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