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228,644 members
103,554 posts
  • New
    Wendhert
    Newcomer - Level 1
    2021-05-06

    A couple of day ago I updated to Big Sur as that oparating system is around for al couple of months now. From that moment on unfortunately by beloved Xtouch one does not work properly with logic pro X anymore.

    Does Behringer have a firmware update coming up soon or is ther a way to get it working?

    Willem

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    0 9
    • Wendhert
      Crisupp I cant really help because im on windoes cubase but i own a x touch one , since you had logic have you added the mackie control?
      • May 8
    • Wendhert
      Nigel67 Hi Wendhert. Have you tried uninstalling and then re-installing Logic Pro? If this doesn't work, then I would advise sending us a Technical Support Ticket and we will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. A colleague will then get back to you with further help.
      • May 9
  • New
    AlanKenobi
    Newcomer - Level 1
    2021-05-05

    I downloaded X-Air Edit (PC) version 1.7 and unzipped it, but when I run the .exe, I get this error:

    "The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem."

    When I click "OK" on that error, I immediately get this error:

    "The code execution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem."

    After closing the second error, nothing further happens.

    I also downloaded version X-Air for PC version 1.5, and it runs just fine with no such errors.

    I'm running Win 10 Pro 20H2 (64-bit).

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    0 9
    • AlanKenobi
      AlanKenobi Update (Solved): I downloaded 1.7 onto a different Win 10 computer and it worked fine, so I looked up the specific errors and found I was missing the Microsoft Visual C++ redistributables. I downloaded both the x64 and x86 versions and installed them, and now X-Air Edit 1.7 is working correctly.
      • May 5
      • X-Air Edit (PC) 1.7 won't run
        Nigel67 Hi Alan, many thanks for the feedback. I will pass this on to the design team just in case this is something they need to look at in the software.
        • May 5
  • New
    JulesC
    Newcomer - Level 1
    2021-05-05

    Hi, first of all please excuse my total ignorance on this subject, but I have a VMX 300 USB, which my husband installed, linked into a small box labelled S.M.S.L (he passed away 5 years ago and the sound system has been in constant use daily), it appears that the speakers feed into the box which then supplies a CGV television controller plus the amp .. all that this small box appears to control is the sound level ... this small box has stopped working, it alluminated as usual this morning, but at some point when I was not in the room it must have failed (or possibly a problem with the transformer?).

    Would I be safe in assuming that I could bypass this box and connect the speakers directly into the amp? I don't want to matters wose!?

    thanks for any advice anyone can give me,

    Jules

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    0 5
    • JulesC
      JulesC ps I'm so stupid .. apparently the VMX 300 USB is just the mixer, any advice on what I should replace the amp with?
      • May 5
    • JulesC
      Nigel67 Hi JulesC. I am not sure that we are going to be able to help you but can you send a picture of the S.M.S.L device and does it have another name (model number) on it. I think you will probably have to go to a hi-fi store for their help, but I will try and help you further to see if we manufacture anything similar. S.M.S.L is not manufactured by us but a Chinese Company from searching the internet. You may be able to purchase a direct replacement from them https://www.smsl-audio.com/#firstPage
      • May 9
  • New
    Anishrai
    Newcomer - Level 1
    2021-05-02

    I have plugged my adopter and my power light is ont lightening in mixer ??

    0 6
    • Anishrai
      KyleJohnson Hello, Kyle here with Music Tribe. Please submit a Technical Support ticket through the Support link at the top of the page so that we can assist you.
      • May 2
    • Anishrai
      Nigel67 Hi Anishrai. Confirm that your power plug is fully inserted into its mating socket on the back of the desk. It is quite a tight fit. Also check another mains socket. If it is, then as the unit is under 30 days old, you should contact the reseller that you purchased the unit from and ask for a DOA replacement.
      • May 2
  • New
    Gangerd
    Newcomer - Level 1
    2021-04-25

    i have a behringer wing and a dl32 and have nothing but problems with cracking and popping and even cuts off i have tried changing grounded cat 5 cables and still have same problem i removed ground from one end of cable placed it at dl32 end same problem flipped ends and put the un grounded end at wing same problem but a lot better still not acceptable just had board tested and repaired you replaced my screen and that part is working fine now but still have the issues i mentioned earlier ....any other recomendations of things i can try would be helpfull   thanks David Ganger

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    0 17
    • Gangerd
      RexBeckett Hi David, are you using Cat5 cables with grounded etherCON shells fitted to both ends? This has been found to be an important part of avoiding noise and drop-outs caused by ESD. You should be able to measure continuity between the etherCON shells of the unconnected cable.
      • Apr 25
    • Gangerd
      Gangerd

      i have 150' SHEILDED CAT6 CABLES it does it on both so i started by cutting the shield off one end and trying it both ways seemed to be better with the cut end at the board but still an issue

      • Apr 25
    • Gangerd
      Gangerd

      and yes they were factory made with the ground to the outer casing

      • Apr 25
    • Gangerd
      Nigel67 Hi David, Can you try plugging the DL32 into the other AES50 ports and seeing if you still get the issue. Are the sync LEDs on the DL32 and on the Wing intermittent, or are they constant green? You haven't mentioned how far away the DL32 is from the Wing. Can you put it next to the Wing so that they are both getting power from the same mains socket and check again. This will rule out any mains issues. Just for test purposes only, when you have the DL32 right next to the Wing, do you have a short standard computer cable (say a couple of meters) that you can plug between the two and see whether this makes a difference?
      • Apr 25
    • Gangerd
      Gangerd

      i have tried what you said 6foot cat5 cable plugged into the same outlet works fine .. i run a 150 foot power cable from my distro to FOH so the same main power is what i had to begin with although i did discover that my power distro did not have the ground and the neutral bonded so when i use my distro with a drier plug i didn't have ground i will try it again at my next show. i will let you know what i find if there is still a problem i will run sound from beside stage if no problem i will have a great show lol

      • May 7
  • New
    marcoferra64
    Newcomer - Level 1
    2021-04-24

    is impossible to insert a purchase date and completed registration product

    0 12
    • marcoferra64
      Makovich Hello, I've been looking for a solution to this problem for a long time. How did you solve the problem? https://routerlogin.pro
      • Apr 24
    • marcoferra64
      KyleJohnson Hello, Kyle here with Music Tribe. Could you post a screenshot of what you are seeing? I've just gone through the registration process and was able to select a date. Try clearing your browser cache and cookies, and try using a different browser all together.
      • Apr 24
  • New
    aaroncjr
    Newcomer - Level 1
    2021-04-23

    Hello, I've picked up the Brainwaves pedal and I've been loving it, but one thing that could make the experience perfect is some information about how it can be used to its fullest potential. So I have 2 questions:

    1. What do the knobs and switches do in Detune mode?

    2. Could someone explain what can be tweaked with Mash in the tone print editor? There's so many options in the drop down list and no explanation what they do.

     

    Can anyone also give some ideas to what it can be used for? I saw a tone print about using it as a wah but I've no idea how that came to be. Thanks!

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    0 8
  • New
    leiby
    Newcomer - Level 2
    2021-04-22

    I'm havingtruble openning a technicel support ticket, I cant enter the model 

    0 6
    • leiby
      Nigel67 Hi leiby. I am very sorry for the inconvenience that you are experiencing. I will pass this information on to our web team to investigate further. In the meantime, I will raise a ticket for you and send you an e-mail from it.
      • Apr 23
      • Technical support
        Nigel67 I have found a case for you in our system. The ticket number is CAS-446372-V7H5L2. It was directed to the wrong department so I have corrected this and a colleague will get back to you with an answer.
        • Apr 23
  • New
    courttm910
    Newcomer - Level 1
    2021-04-22

    I am trying to use x32 mix on my ipad with Behringer x32. It tells me I need to upgrade my firmware. Current version is factory 1.15 I cannot find this version as a download to have as a backup. Should I be concerned about upgrading to the latest firmware?

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    0 11
    • courttm910
      Nigel67 Hi courttm910. The X32-Mix app has been replaced by the MX-Q app. Before upgrading anything though, can you advise whether it is the firmware on your X32 that is running 1.15 or the X32-Mix firmware? If it is the X32-Mix app, can you tell me what version firmware your X32 is running. Many thanks.
      • Apr 23
    • courttm910
      courttm910

      It's the x32 that's running 1.15

      • Apr 24
      • Behringer X32 firmware
        DavidKnighton Hello courttm910,
        That firmware is extremely old, and likely incompatible with your iPad app. You'll want to update the firmware on the console, but be sure to back up your scenes and presets. Take not of your preferences in the SETUP menu. Be prepared to do some programming afterwards, as the newer firmware updates have a lot of options that you'll need to sift through, so be sure to give yourself some time to get to know the new firmware.
        • Apr 29
  • New
    ZackPassman
    Newcomer - Level 1
    2021-04-20

    Hi. I've been using the X32 for my band's live shows for a few years now and it's great. I have the x-live card and record the shows to the SD card and mix them for review purposes and it's great. In the down time during the pandemic I have built a small studio in my house and would like to use the board as the interface and I cannot figure out how to do certain things.

     

    I can record basic tracks no problem. The issue is that I don't know how to route the mixer for overdubs and I don't know how to route it for reamping guitars and basses. Any help with this would be greatly appreciated.

     

    Thanks

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    0 10
    • ZackPassman
      DavidKnighton Hello ZackPassman,
      With the X-LIVE card, you have two options for CARD playback. You can playback directly from the SD Recorder, or from USB. This setting is found under SETUP menu, CARD tab, 2nd page, titled PLAYBACK CONFIG. This would be my first suggestion to check this. If it's set to SD Recorder, then you'll want to change it to USB Interface so the tracks come back from the computer.
      • Apr 21
      • x32 producer for studio use
        ZackPassman Hi David. Thanks for the reply. the good news is I know how to do this already. I'm trying to figure out how to reamp (sending signal out of the board, to a reamp box to my amp then mic that back into the board to record the output)
        • Apr 22
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