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    JOMAR07
    Newcomer - Level 1
    2021-03-12

    Hi, team

    I have bought the UMC204HD and installed the last driver, v. 5, but when connect the audio interface to my PC, Windows not recognized the device.

    Can anyone help me?

    0 13
    • JOMAR07
      RexBeckett Hi JOMAR07, try a different USB cable and/or different USB port on your PC. Use a USB 2.0 port if possible as some USB 3.x ports can cause problems.

      Open Windows Control Panel -> Device Manager and see if the interface is shown with an error flag. If so, uninstall it, disconnect the USB cable, reboot the PC and then reconnect the USB cable.
      • Mar 12