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  • New
    Philip1964
    Newcomer - Level 1
    2022-05-09
    Connecting mixer to new laptop | Streaming and Podcasting

    Hello everyone,

    I bought a new laptop (ASUS Vivobook15) I want to connect my mixer, a behringer xenyx2222usb to my laptop. I want to record voice and audio. I am using audacity to record. When I am recording i hear a echo in my speach. The laptop has no input. just a headphone entrance. Do i need to buy an audoi interface or am i doing someting wrong with connecting. 

    Please help!

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    • Philip1964
      Nigel67 Hi Philip1964. As long as you have installed the ASIO driver from the Software tab at this link https://www.behringer.com/behringer/product?modelCode=P0A0L, then all you require is a USB cable between the mixer and the computer. The X2222USB does contain an FX Processor, so it is possible that you are feeding audio through that to the mix/USB outputs. I would suggest that to start with, you use just one microphone plugged into an input channel. Make sure that the two red and one orange knobs are turned all the way down on that channel. Make sure that the 6 red and 2 orange knobs above the Main Mix, and Sub 1-2 faders are also turned all the way down along with the Sub 1-2 faders. Now talk into the microphone and record the audio on your computer. Listen to the Main mix Output on your headphones to check for the echo. Make sure the the 2-TR/USB To Main switch is in the up position. Hopefully this will fix the issue. If not, I would suggest filling out a Tech Support ticket where we can gather further information and fix the issue. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • May 9
  • New
    khongkhiem22
    Newcomer - Level 1
    2022-05-10
    Tc desktop Konnekt 6 Firmware downloaded from? please help | Streaming and Podcasting

    Hi
    I have a Konnekt 6 its firmware ver 1.02 
    i need the firmware ver 2 or last firmware

    Where can the firmware for desktop Konnekt 6 be downloaded from?

    please help me
    thanks

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    • khongkhiem22
      khongkhiem22 please give me firmware
      • May 10
    • khongkhiem22
      khongkhiem22 I logged into website and installed Driver version 3.6.1 for Windows already. However, Firmware version is still 1.02 build 1995. So, I wanted to upgrade to Firmware 2.02 build 2221 or last firmware     (this version has much better sound quality). Thank you.
      • May 11
    • khongkhiem22
      Nigel67 Hi, please try this link https://www.tcelectronic.com/downloads.html Select Desktop 6 in the Product Tab, Software in the Type and then tick the box labelled Show All Versions.
      • May 11
  • New
    mac33
    Newcomer - Level 1
    2022-05-09
    Problem solved?? | Streaming and Podcasting

    Submitted a ticket on 5/1/22. Within 2 days the ticket status showed problem solved. Where do I find the solution? Never received an email or link.

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    • mac33
      NicJonesMT Hi Mac33
      Can you please check your email settings. 2 emails were attempted to be sent to you however they were rejected by your Email client.
      Can you please ensure that [email protected] is not blocked.
      Once you have changed this, let me know and I will ask the team to resend the last email.
      • May 9
      • Problem solved??
        mac33 If they resent the email, I am still not receiving it.
        • May 10
    • mac33
      mac33

      Thanks for quick response. Double checked and [email protected] is not blocked. I added to safe senders also.
      • May 9
    • mac33
      mac33 If they resent the email, I am still not receiving it.
      • May 10
    • mac33
      mac33

      Today I finally received 5 email responses with the same links. All 5 brought me right back to this conversation. Nothing found from Nigel as indicated.

      • May 12