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269,506 members
149,215 posts
  • New
    soyfercortez
    Newcomer - Level 1
    2022-01-15

    Automatic room calibration with X-Air-Edit and the ECM8000 mic

    I am a user and fan of the Behringer XR16 console, as well as its products. And I would love to have an option to send pink noise from the console and be able to perform calibrations with the ECM8000 microphone. If this calibration were automatic, Behringer could add immense value to this product.

    Is such an update possible in this product?

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    0 4
  • New
    Vicvan
    Newcomer - Level 1
    2022-01-02

    Hola, a ver si pudierais echarme una mano.
    He adquirido hace poco una controladora x-touch, tengo desde hace tiempo la xr18 y quisiera conectarlas para mezclar pequeños shows en vivo, seguí todos los pasos de distintos videos e hilos de blogs donde se explica como hacer la conexión, he actualizado a la ultima version de firmware de la x-touch, tambien he actualizado el firmware de la xr18 he utilizado distintos cables ethernet, y no hay manera, nunca consigo pasar del "scan..." no se por que motivo, la x-touch no encuentra la xr18, debe ser algun problema mio, porque no entiendo mucho de este tipo de conexiones, pero me gustaria que alguien me ayudara. He hecho la inversion para pasar de trabajar en analogico a trabajar en digital, y así poder ofrecer un mejor sonido y soluciones a los artistas, y ahora me parece que es para mi gusto demasiado complicado. 

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    0 4
  • New
    ejm626
    Newcomer - Level 1
    2021-12-31

    Hello, I purchase a used voiceworks processor and would like to know how to mute the harmony with a foot switch. Does the Switch 3 able to do this ? Thanks,

    0 3
  • New
    ethank4401
    Newcomer - Level 1
    2021-12-30

    Needing support on if it's possible prevent a Stereo Bus Mix of Aux Inputs routed to an AES50 Output (DP48 mix) from being muted when the DCA that has  those aux channels assigned is muted?

    I’d like for the Bus Mix to not be muted in the in ear monitoring system —DP48, when the DCA that is controlling the aux channels is muted.

    I have it set to Pre. And I am noticing on the newest firmware update that the “Follow Mute” and “Always buttons” are no longer in place.

    Any assistance would be greatly appreciated.  Thanks!

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    0 7
  • New
    gregoryerba
    Newcomer - Level 1
    2021-12-30

    I am in the process of filing a formal complaint with The Better Business Bureau against Music Tribe. I am sharing this experience with all who will listen as a result of being disregarded by this company, in the hopes of helping customers know what to expect when dealing with repairs and warranties:


    Case Escalation | CAS-149861-F7V8G8


    I ordered what turned out to be a defective IP3000 from Musictribe through ebay. It took months of forms, documenting videos of the defect, multiple emails to Alexander Lane and Musician Specialist Chad Saylor, and forum posts right here before I was given a "repair number". I then had to drive this massive unit over 2 and a half hours to a repair facility in Irvine CA, only to be told they were backed up for months, and that Music Tribe had left them with several of these units and that they were baffled by Music Tribe's lack of communication as well.


    Many emails, calls, and forum posts later, I finally got the unit sent to the "Las Vegas Repair Facility", and a couple of weeks later it was delivered to me, and I unboxed it to find the subwoofer literally beat up, all four corners damaged. It proved functional... for two shows, then, no sound.


    I have been fired from two venues as a result of the unit failing twice in mid-performance, and have lost thousands of dollars in wages as a result of cancelled gigs due to not having a functional PA, because of this endless bureaucratic nonsense and completely shoddy repair work.


    Now, multiple emails & forum posts later, and I have received NO RESPONSE from Music Tribe.


    This has been a devastating & disheartening experience with Music Tribe.


    I should not have to go through this horrible repair process anymore, for what is obviously a completely defective IP3000. The only way this gets resolved at this point is sending me a new IP3000 and a massive apology. As for the lost wages, stress, and embarrassment I've been put through... well, there it is.

    To Musictribe: I would appreciate being contacted in person at this point. Not holding my breath, but do the right thing.

    Greg Erba (323)385-6184

     

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    0 6
  • New
    gregoryerba
    Newcomer - Level 1
    2021-12-30

    I am in the process of filing a formal complaint with The Better Business Bureau against Music Tribe. I am sharing this experience with all who will listen as a result of being disregarded by this company, in the hopes of helping customers know what to expect when dealing with repairs and warranties:


    Case Escalation | CAS-149861-F7V8G8


    I ordered what turned out to be a defective IP3000 from Musictribe through ebay. It took months of forms, documenting videos of the defect, multiple emails to Alexander Lane and Musician Specialist Chad Saylor, and forum posts right here before I was given a "repair number". I then had to drive this massive unit over 2 and a half hours to a repair facility in Irvine CA, only to be told they were backed up for months, and that Music Tribe had left them with several of these units and that they were baffled by Music Tribe's lack of communication as well.


    Many emails, calls, and forum posts later, I finally got the unit sent to the "Las Vegas Repair Facility", and a couple of weeks later it was delivered to me, and I unboxed it to find the subwoofer literally beat up, all four corners damaged. It proved functional... for two shows, then, no sound.


    I have been fired from two venues as a result of the unit failing twice in mid-performance, and have lost thousands of dollars in wages as a result of cancelled gigs due to not having a functional PA, because of this endless bureaucratic nonsense and completely shoddy repair work.


    Now, multiple emails & forum posts later, and I have received NO RESPONSE from Music Tribe.


    This has been a devastating & disheartening experience with Music Tribe.


    I should not have to go through this horrible repair process anymore, for what is obviously a completely defective IP3000. The only way this gets resolved at this point is sending me a new IP3000 and a massive apology. As for the lost wages, stress, and embarrassment I've been put through... well, there it is.

    To Musictribe: I would appreciate being contacted in person at this point. Not holding my breath, but do the right thing.

    Greg Erba (323)385-6184

     

    read more...
    0 7
  • New
    billydacue
    Newcomer - Level 2
    2021-12-29

    i am not affiliated with music tribe support

    0 8
  • New
    Robbo444
    Newcomer - Level 1
    2022-01-24

    Good day to you all.

     

    I work as a sound engineer for a band and we have recently started using an M32 for FOH and linking it to an M32c /DL32 onstage for them to handle all their Monitors with their own ipads. this gives us total independance of the eq and compression for each channel between FOH and Stage duties.

    For ease of their rehearslas where they do not need the FOH setup we have made the M32C be the controller of the Head amps.

    So the DL32 links to their M32C AES PortA to Port A ... from the Port B of M32 C we link theat (At Gigs) to the AESPort A on the FOH desk.

     

    The probalem I am getting is sending anything back to the stage via the AES cable ...Generally I want to send Main L and R plus a talkback and one Mono Sound Effects channel for intro playback and cues throughout the gig... so far I have always had to do this with XLR Analogue returns which can be difficult as some gigs we do now only have AES calbing installed so tradtional multicores have disappeared.

     

    Is there a sure fire way of doing this via the AES Ports...? DO I need to wire it all differently? or can it be done with cafeful advised software routing. I have looked online for this scenario and watche countless youtube videos but I am not getting any closer to discovering how to do this.

     

    The band use 28 channels onstage for their setup so there are 4 spare channels but not a block of 8 channels I can dedicate for return paths and that is probebly where I am getting lost... We have both M32 and M32C on same firmare 4.06

     

    Thanks in advance for any help

     

    Rob Aubrey

     

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    0 4
    • Robbo444
      Nigel67 Hi Robbo444. The AES50 cable that you are plugging between Port B of your M32C and Port A of your M32 can carry 48 channels of audio bi-directionally, so in theory you can send 48 channels of whatever audio you want back to the M32C. It has no bearing at all on the audio being sent from the M32C to the M32. Its all in the routing table where you set this up. I am guessing, that as you are already using analogue sends to the M32C, you already have these set up as 4 x Bus Outputs in your 'Out 1-16' routing tab. At the moment you then have these routed to the XLR outputs on the rear of the M32 in the 'XLR' tab. To send these signals back to the the M32C, you need to assign them in the AES50 routing tab. You can only assign in blocks of 8, but it doesn't matter if you do not have anything assigned to Out 5-8. You haven't mentioned which 4 Outs you are using for the audio you want to send back to the M32C so I will presume you have set them up as Outs 1-4. So, go into the AES50 routing tab, select the AES50-A 1-8 column and assign Out 1-8 to it. You now have your 4 outputs being sent to the M32C on the first 4 channels. The more technical routing has to be done at the M32C because as you say, you can only patch in blocks of 8 and you need to take input channels 25-28 from the DL32 on AES50-A and 29-32 from the first 4 channels coming in via AES50-B. This is where you would use User In routing. So if you go to the User In routing tab and you will need to set up User In 25-32. For User In 25-28 select AES50 A 25-28. For User In 29-32 select AES50 B 1-4 (your 4 audio signals from the M32 are no routed to inputs 29-32 on the M32C). Finally, go into your Inputs tab on the M32C and assign User In 25-32 to Input Channels 25-32. I hope this makes sense. It is very difficult trying to give information where I cannot include pictures/diagrams. If you are unable to decipher what I have written, let me know and I can open a case and send you an e-mail with pictures. If your 4 busses are not on 1-4 but spread out across all 16 outputs, then you assign all 16 busses to the AES50A and then pick up those busses in the User In tab in the same manner that you assigned above. They do not have to be in a block, you can pick any of the AES50 B signals. All the best
      • Mon at 11:25 PM
  • New
    buck101
    Newcomer - Level 1
    2022-01-15

    I remember the good ole days when one could actually communicate with technicians, even sales people that understood products and the nuances of programming, maintaining and training on expensive sophiticated musicial equipment. PRODUCT SUPPORT I think we called  it...the days when one could find a PHONE number and call other fellow musicians/ technicianns when you had a piece of gear that your performance depended on and you had to get it figured out before show time. 

    NOW? it took me 3 days to get this ability to write myself an email on this "application" designed to do...what? There are no phone support numbers? I do a search for "VL3X Repair"...no results/'VoiceLive 3 repair"...no results. 

    I've enjoyed some of the groovy YT vids and that's awesome but I have a piece gear that needs NON warrenty repair and I need a contact to send it to. What are the chances that this lowly cry out in the cyber-darkness will be addressed by a competent professional that can share the answer to this question that it appears I alone in this tribe of musicians have a need for. [email protected]

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    0 1
    • buck101
      Nigel67 Hi buck101. For repair, please click on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. If you require Technical information, please click on the Technical Support tab and submit a ticket. Many thanks
      • Jan 16
    • buck101
      buck101

      Thank you, sir

      • Jan 20
    • buck101
      buck101

      So far, in many attempts and creating multiple "tickets" I have only heard from you Nigel67...this is weeks of efforts. I've even bought an entire new unit (so I own 3 VL3X's in order to have one working)...now I'm trying to load a new one with old wav files. The only "official" guidance I find outside of the manual is Craigs Corner on YT where he uses an "archive" function from a VoiceSupport application that he states is "not on the servers, yet". My VoiceSupport 2 does not have an ARCHIVE function. I can communicate with the device through the USB/MIDI port and send a sysex but I have a backup of the xxx.PKG files from my old unit that are the size of the WAVE files but unable to download (message from the new unit). Both units have the newest firmware. Is there no support for these units other than what one can go out and beg steal or borrow? I mean I have one unit with a white screen and one unit that won't load. I'm sure I'm doing something wrong but it doesn't show up in the manual or any YT help videos. And expert could probably answer from the top of their head.It feels like the objective is NO support and let them go buy a new one knowing the niche market are they musicians that build their shows around this piece of equipment and they are dependent on it to that extreme degree...

      • 2 hours ago
  • New
    Voyou
    Contributor - Level 1
    2022-01-13

    Hi! 

    I own a xr12 and a xr18, most of the time, I use the xr12 for live applications.

    Sometimes, I have wifi disconnected, so I put a router, but, when there's to much people around, we have troubles with wifi, I assumed it is because of cellphones. So, I'm looking for  physical extensions that allows me to open, close or edit the eq of a track with real buttons. I try to have the smallest unit possible to do that, so, can you tell whar are the different products that allows me to do that, so I can choose the perfect one please!

    Thanks

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    0 10
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