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  • New
    Newcomer - Level 1

    Good evening - I have had an amp out for repair LG FP14K with Panurgy for a few months, and they are quoting 3-4mos for a psu replacement - I wanted to find out specifically what the status is as the message from them has been consistent since March with no imporovement on the timeline, let me know if this is the incorrect forum for this question, thanks.

    0 0
    • hiswkf
      KyleJohnson Hello, Kyle here with Music Tribe. Please provide your case number so that I can look into this for you.
      • Tue at 4:33 PM
  • New
    Newcomer - Level 1

    Hi all,

    Had a generator failure last weekend.  when power was restored, one of my previously functioning 12K44s appeared to be stuck on standby.  Red power light, network activity and 1gbps lights flickering, but can't get the amp to power on.  Anybody experienced this before?  It's clearly getting power, but won't boot.  

    0 4
  • New
    Newcomer - Level 1

    I purchased an 240v FP 20000Q amplifier. It arrived with a 120 v USA plug on the end of the power plug. How do I fix it. Is there an adapter, or can I have an electrician cut off the end and replace it with the correct one? Help!!! 

    0 5
    • DjMajik528
      NicJonesMT Hi DJMajik528.
      When you ordered the FP, was it from a store that is located in the same region as you?
      I would recommend getting back in touch with the store to see if they can Swap the unit out for one that is for the correct region.
      If the store can't assist, please click support at the top of the page and submit a technical support ticket.
      • Jun 15