Statistics

305,632 members
189,952 posts

Sort

Sort

Discover

  • New
    lacope45
    Newcomer - Level 1
    2022-11-28
    audio via usb cutting in and out from goxlr mini | Digital Mixers

    need help trouble shooting this and permlity fixing it my system specs i9 9900kf 32gb 3600mhz ram 6700xt asrock 370z pro4 motherboard 750w psu wins 11 oprating system

    0 0
    0
    Mark As Solved 0 Reopen Discussion 0
  • New
    Samack123
    Newcomer - Level 1
    2022-11-28
    TC Helicon Voicelive Touch 2 Blue Screen | Merchandise

    I found a similar thread on your website, but when I went to the link of the solution it said the information was no longer available.  I have a voicelive touch 2 and have the blue screen of death.  When I connect it to VoiceSupport 2, it says it's already connected to another device.  I'm somewhat computer savy, but not enough to know how to execute files from internet onto the VoiceSupport 2 software.  Can you provide a step by step solution for this blue screen of death?

    read more...
    0 1
    0
    Mark As Solved 0 Reopen Discussion 0
  • New
    Ehoard
    Newcomer - Level 1
    2022-11-26
    Harmony GXT | Vocal Effects

    I turn it on and the guitar works but no vocal sound. Tried to see if a firmware update would work but I can download the update but i wont open to install.... frustrating. 

    0 2
    0
    Mark As Solved 0 Reopen Discussion 0
    • 1 Replies
      Oldest
    • Ehoard
      ChrisEdwards1 Hi Ehoard, firmware updates for the Harmony-G XT are done via the Voicesupport 2 application. Is this the software you are using and are you using it on a MAC?

      If so and you are recieving a message regarding the app being from an unidentified developer please run through the below instructions:

      1. Open System Preferences.
      2. Go to the Security & Privacy tab.
      3. Click on the lock and enter your password so you can make changes.
      4. Change the setting for ‘Allow apps downloaded from’ to ‘App Store and identified developers’ from just App Store.
      • Nov 27
  • New
    DennisMilsom
    Contributor - Level 2
    2022-11-26
    TC Helicon Mic Mechanic 2 - discontinued, or??? | Vocal Effects

    I cannot find one of these anywhere - and I have a need for a battery operated vocal pedal.

    Does anyone know if they have been discontinued or a victim of parts supply?

    Thanks

    0 3
    0
    Mark As Solved 0 Reopen Discussion 0
    • 1 Replies
      Oldest
    • DennisMilsom
      ChrisEdwards1 Hi DennisMilsom, the Mic Mechanic 2 has not been discontinued and is still available from any of our Super Partners. Please contact your local Super Partner directly for further advise on when they are next expecting stock.

      The link below will redirect you to a list of our global Super Partners, please use the drop down menu to select your region:

      https://www.tc-helicon.com/buy.html
      • Nov 27
  • New
    Gingertom
    Newcomer - Level 1
    2022-11-25
    GoXLR | ADAT Audio Interfaces

    So I’m thinking about buying a goXLR just wondering if the presets have character voices n stuff

    0 1
    0
    Mark As Solved 0 Reopen Discussion 0
    • 1 Replies
      Oldest
    • Gingertom
      ChrisEdwards1 Hi Gingertom, the default presets within the GO XLR App are as follows:

      Big Echo
      Big Verb
      Comms Radio
      HardTune Music
      Kid Robot
      PitchDN Echo
      Tank

      There are currently no specific presets created by TC Helicon for Voice characters, however, other users may be able to help you achieve this or share their presets with you.
      I would recommend checking out our Discord server if you wish to look into this further:

      https://discord.gg/tchelicongaming
      • Nov 27
  • New
    thedrewster1
    Newcomer - Level 1
    2022-11-23
    VoiceTone C1 not receiving signal | Vocal Effects

    Hi

    I have a C1, but it doesn't appear to be working. Got the mic going to Mic and the out to a PA. Whilst my voice is going through, the led in the top right isn't coming on to indicate a received signal. None of the dials are having an effect on my voice, and there is a lot of noise in the signal. Have updated to the latest firmware and have tried various XLRs. What am I missing?

     

    Thanks

    read more...
    0 1
    0
    Mark As Solved 0 Reopen Discussion 0
    • 1 Replies
      Oldest
    • thedrewster1
      ChrisEdwards1 Hi thedrewster, if you are powering the C1 with a third-party power supply could you please just check the specifications match correctly? The required power supply for the C1 should be 12V DC 400mA with a centre negative polarity.
      Even if one of these do not match it could cause the C1 to operate/function incorrectly.

      You not you have also tried a different XLR Cable but if you have not yet done so could you please try a different microphone or test this directly with the PA to ensure the mic is not faulty?

      If upon doing the above the issue remains could you please go to the "Support" tab at the top of the page and submit a Customer Support ticket for further assistance.
      • Nov 23
  • New
    Doorslams
    Newcomer - Level 2
    2022-11-21
    Voice play ground button makes loud pop! Like real loud. | Vocal Effects

    What could it be?  

    0 3
    0
    Mark As Solved 0 Reopen Discussion 0
    • 1 Replies
      Oldest
    • Doorslams
      NicJonesMT Hi Doorslams.
      Can you please click support at the top of the page submit a technical support ticket.
      • Nov 25
  • New
    georgetownjim1951
    Newcomer - Level 1
    2022-11-19
    Go Guitar Pro not unlocking amps in Garage Rack | Computer Apps

    For some reason when I plug in my Go Guitar Pro into my IPhone XR and open Guitar Rack software, all of the amps show a lock symbol across them. Apparently the software is not recognizing that the Go Guitar Pro is plugged in. How can I fix this?

    read more...
    0 5
    0
    Mark As Solved 0 Reopen Discussion 0
    • 1 Replies
      Oldest
    • georgetownjim1951
      NicJonesMT Hi Georgetownjim1951
      If you haven't done so already please click support at the top of the page and submit a technical support ticket.
      • Nov 24
  • New
    jayt
    Newcomer - Level 1
    2022-11-18
    tc helicon go xlr | Analog Mixers

    i use my optical port for audio, it keep burning out the optical port. its done this to two differnet go xlr's???

    0 3
    0
    Mark As Solved 0 Reopen Discussion 0
    • 1 Replies
      Oldest
    • jayt
      NicJonesMT Hi JayT. Can you please click support at the top of the page and submit a technical support ticket
      • Nov 24
  • New
    Vito57
    Newcomer - Level 1
    2022-11-13
    TC-HELIKON VOICELIVE Touch 2 | Vocal Effects

    Hello, I have bought a 

    TC-HELIKON VOICELIVE Touch 2 but I cannot find the songs that are in it (sorry for the english but I speak french)

    Can anyboby help me ?

    Thx, Vito

    read more...
    0 7
    0
    Mark As Solved 0 Reopen Discussion 0
Go to page