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254,452 members
132,139 posts
  • New
    Amozz86
    Newcomer - Level 1
    2021-10-23

    Hi all,

     

    im hoping someone can help me. I just bought a tc helicon go twin so that I can use bias tc on my iPhone at home to practice guitar. I'm about to take it back for a refund as the input distorts when even when the gain is set as low as it can go. When I plug my guitar into another interface of mine this doesn't happen. It's pretty significant distortion and just general tone loss. Am I doing something wrong? I have had a similar problem with an irig pro duo which I believe the go twin is copying. Any help would be appreciated. 

    read more...
    0 1
  • New
    AshleyKitson
    Newcomer - Level 1
    2021-10-01

    I've had my VL3 a year or so now.  As far as voice goes it's brilliant.  However, I play 3 acoustic instruments in a live gig: 6 string, 12 string and a bazouki. I've figured out I need an off board input controller to adjust the input signals from three into the VL3. Now I just need to be able to step on the program pedal and know that all the basic tone, reverb etc is correct for the instrument I am playing. I Can get it right for one. How do I get it right for all three.

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    0 5
  • New
    scoote3639
    Newcomer - Level 1
    2021-10-22

    will i have to reset the michrophone gain level everytime i start the machine or once its done initially will it rmrmber the gain setting??

    0 1
    • scoote3639
      PedroRodrigues Hi scoote3639 thank you for your post ,you can set up the Auto Gain on the unit, by holding the Set button until it turns red engages the automatic gain setting. While holding the Set button depressed, sing as loud as you can. This sets the gain to the proper level and ensures that you won't encounter clipping during your performance. Releasing the Set button will bring up a red LED ring that indicates the current gain setting.
      At this point, you can let the gain setting window time out after a few seconds, which will enable the "nudge" function. If you happen to sing louder during the performance than you did while setting the gain, the nudge function will reduce the gain slightly to avoid clipping.
      Thank you
      • 9 hours ago
  • New
    AdirAppel
    Newcomer - Level 1
    2021-10-21

    Hi

    We have very loude his

    When we connect  it to consola

    Dose it normal?

    0 1
    • AdirAppel
      Dale_M Hi there we would advise you go to the support tab above and open a Technical ticket so we can assist you.
      • Fri at 12:16 AM
  • New
    jmossman1
    Newcomer - Level 1
    2021-10-20

    For the Perform series of products: What is the maximum diameter for the microphone stand that these devices will mount to? 

    Any of my stands are too big, so I need to find something that will work.

    0 3
    • jmossman1
      PedroRodrigues Hi jmossman1, thank you for your post.please consider that the diameter for the microphone stand that these devices will mount to will be 3/8 inches around 9.525 mm. Thank you
      • Thu at 2:10 AM
  • New
    Mhenry
    Newcomer - Level 1
    2021-10-20

    Hello!

    I purchased a GOXLR audio mixer to use with my ATEM Extreme video switcher.  Currently I have a 3.5mm audio line out to the mic 1 input on the ATEM Extreme.  I am using a Shure sm7b xlr microphone.  The sound is horrible and unstable.  Any help or suggestions would be greatly appreciated!

    Cheers,

    Michael

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    0 5
    • Mhenry
      DaveMorrison Make sure the ATEM mini is set for line level input (as opposed to mic level). The ATEM inputs are stereo—balanced outputs and stereo inputs don't normally mix well. If you are using a trs "aux cable", try connecting to the headphone jack instead of the line output.
      • Tue at 9:50 PM
    • Mhenry
      Mhenry

      Hey Dave, thank you for the reply and insight! I did change the input to line level in the software and unfortunately it didn't change the audio quality. I will try connecting to the headphone jack. An engineer at the local radio station popped by yesterday and said I needed to get a line level to mic level adapter and if that doesn't work, get a DBX Mic processor. I just spoke to a BM representative and he said the ATEM's audio source only accepts an unbalanced audio signal. He said that perhaps the GOXLR sends a balanced audio signal and that could be the issue. Thanks again, cheers!

      • Thu at 2:03 PM
  • New
    chappy119
    Newcomer - Level 1
    2021-10-19

    HOW DO YOU CONTACT THIS COMPANY TO GO ABOUT FIXING A GO XLR I HAVE BEEN ON THIS SITE 2 DAYS REGISTERED FOR AN ACCOUNT AND THERE IS ZERO CONTACT INFORMATION? HOW DO YOU GET AHOLD OF ANYONE?

    0 1
    • chappy119
      KyleJohnson Hello, Kyle here with Music Tribe. In order to contact our service or technical support teams please click on Support and then choose the appropriate selection to submit a ticket.
      • Tue at 1:33 PM
  • New
    be05546
    Newcomer - Level 1
    2021-10-18

    Hi all, I am about to start using my TCH Play Acoustic for a Voice & Guitar music pratice. Can you advise what preset I should activate on my PA so I can play and sing Simon & Garfunkel types of songs ? Thanks     

    0 6
    • be05546
      PedroRodrigues Hi be05546, thank you for your post, please take in to account that we a huge amount of presets available and the answer to question may be somehow subjective,nevertheless I would suggest to check all our echos presets presets on Voicesupport 2 to access what may work for your. Thank you
      • Wed at 2:06 AM
  • New
    onemanbandfl
    Newcomer - Level 1
    2021-10-16

    Hi All!  Hoping someone can help me get out of the woods with this problem.

    Turned on my setup to practice and am only hearing the effects portion of both the mic and guitar inputs, almost as if there was a separate effects channel that was being routed. 

    After confirming it was the Voice Live Play that was giving me the problem, I tried switching output modes under 'Setup', but nothing changed. 

    Also tried powering off and on, but nothing changed. 

    Since I made no changes in the inputs or outputs, I'm at a loss as to why this is happening, but feel like it's something simple that I'm overlooking. 

    Thanks for reading ...any clues for the clueless?

    onemanbandfl

     

     

     

     

     

     

     

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    0 8
    • onemanbandfl
      PedroRodrigues Hi onemanbandfl, please consider that there are 3 settings for the OUTPUT:

      1 . STEREO – XLR outputs receive a stereo mix of all voices and other inputs .

      2 . MONO – A MONO full-mix signal is on the LEFT and a DRY vocal is on the RIGHT .

      Any Tone and Pitch Cor Amt settings from the Setup menu are included on the RIGHT DRY channel .
      3 . DUAL MONO - A MONO effected voice signal (all voices) is on the LEFT and AUX is on the RIGHT.

      This is great for sending music to one channel of a PA and Vocals to another, especially in a Karaoke situation.

      Vocal Cancel – Attempts to remove the vocals from a piece of music .


      There are two settings:

      1 . OFF – No processing is performed on the aux input .
      2 . ON – Processing occurs to attempt to remove lead vocals from a piece of music .
      This process can create “Karaoke” style music for you to sing along to, including key information for harmony generation.
      The processing capability can vary quite a bit from song to song, depend- ing on the way the song was originally mixed .

      Lead Mute – Mutes the Lead vocal and only outputs processed signals .

      There are two settings:

      1 . OFF – Lead vocals are routed to the main mix .
      2 . ON – Lead vocals are removed from the main mix .

      Digital Out Level – Controls the USB output level .

      Headphone Lim – Controls the level at which the headphone output limiter engages .
      Levels closer to 0db allow for louder headphone output levels.

      Please check the guidance above to confirm how you have the output set up.
      Thank you
      • Wed at 2:13 AM
  • New
    Sault8487
    Newcomer - Level 1
    2021-10-16

    Hello. I have the Harmony Singer 2, the Duplicator and Mic Mechanic pedals. What is the best way to route these? Also, am I able to use a combinations of effects from the pedals, or can I only have one active at a time? 

    0 8
    • Sault8487
      PedroRodrigues Hi Sault8487, please consider that the DUPLICATOR is an Ultra-Simple Vocal Effects pedal with Doubling, Reverb and Pitch Correction, the MIC MECHANIC is a Vocal Effects pedal with Reverb, Echo and Pitch Correction and the HARMONY SINGER 2, also a vocal effects pedal that offers a pedal with Guitar-Controlled Harmony, Reverb and Tone.
      Regarding your question please take in to account that besides some of the tools on the pedal may overlap and is some cases may be a bit overboard on the signal, there is not a right or wrong way to set up the pedals,this depends on your creative direction and what you wish to achieve.
      When it comes to the signal flow that you can try is to to have the HARMONY SINGER 2 first to feed the Guitar-Controlled Harmony to the next pedal, followed by the Duplicator and for last the MIC MECHANIC.
      This will depend largely on what you wish to do and how you wish to do it, this is just my suggestion.
      Thank you
      • Thu at 2:50 AM
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