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  • New
    msciresi
    Newcomer - Level 1
    2021-10-12

    I ran my Harmony 2 through my Delay Pedal and it doesn't work; no delay on my voice. I placed the effect aftrer thru as the video pointed out. When I record, the effect is on the guitar but not the voice.

    Any ideas?

    Mike

    0 11
    • msciresi
      kiskadar69 This is perfectly normal. If you want to put a delay on the vocals, connect a delay pedal (such as TC-Helicon VoiceTone E1) to the XLR output of the Harmony Singer.
      • Oct 12
    • msciresi
      msciresi

      According to your video (https://www.youtube.com/watch?v=o679cveRth4&ab_channel=IconMusic) it shows that you put the effects after the instrument thru. So where do I route the output if I am recording with the unit. They demonstrate that the "thru" is the output by 1/4 jack. So I had it in my effects chain, either way there are two outputs the mic and the thru on the side of the pedal. So which output do I put into my recording unit or interface?

      • Oct 12
    • msciresi
      ChrisEdwards1 Hi msciresi, the THRU output is for guitar/instrument signal only and will not pass the vocal signal, if you wish to add a delay to your voice you will need to do as kiskadar69 mentioned and add this to the XLR output.
      With regards to which outputs to use to connect to your interface, this will entirely depend on what you want to capture, If only vocals then you can get away with just using the XCLR output, however, if you want to record the guitar as well you will need to route from the THRU output also.
      • Oct 12
    • msciresi
      msciresi

      Thanks to all for the info!

      • Oct 13
  • New
    marcam
    Contributor - Level 1
    2021-10-06

    I have a question. Is signal of the guitar input and signal of the guitar output on Harmony Singer 2 somehow modified, or it is true bypass? Thank You very much 

    0 12
    • marcam
      PedroRodrigues Hi marcam, thank you for your post, considering your question I would suggest to follow the link below to access to this full review of the Harmony Singer 2 that will clarify any questions you may have
      https://avrooster.net/tc-helicon-harmony-singer-2/

      Thank you
      • Oct 7
    • marcam
      WilliamR Hello, William from musictribe here. The guitar thru on the Harmony Singer 2 is buffered. There is no gain or attenuation applied, nor is there any EQing. It is not a true bypass though.
      • Oct 7
  • New
    Lmcvey104
    Newcomer - Level 1
    2021-09-29

    I've exhausted all online solutions for a VOICELIVE TOUCH2. And now I'm surrendering to needing a repair bricks-and-mortar site. SOS! Can anyone give me recommendations in north Jersey, near NYC? 

     

    FYI - I am NOT the musician, I am trying tp help him so my information about the TC HELICON VoiceLive Touch 2 might be wrong.

     

     

    read more...
    0 10
    • Lmcvey104
      Lmcvey104 OOPS! Actually, we can ship it to be repaired anywhere. The solution they sent did not work for us. Where can this be sent for repairs?
      • Sep 29
      • Looking for repairs site in northern New Jersey/Manhattan USA?
        Nigel67 Hi Lmcvey104. As mentioned in your other post, if you can tell me your ticket number, then I can pass the case to the service team and they can book your unit in to the local repair centre. The closest repair centre to you would be

        PanurgyOEM
        701 Ford Road
        Rockaway, NJ 07866
        United States
        Phone: 973-625-4056
        Email: [email protected]
        • Sep 29
  • New
    Alienized
    Newcomer - Level 1
    2021-10-07

    So, i have the GoXLR mini and at first i thought that my HyperX Quadcast was dying so I went to the shop today and bought an Wave 3. The microphone works just fine on its own , but when i am routing it through GoXLR it does not pick up any signal. It worked for like an hour and after that just nothing . So the settings are right since it worked for an hour or so. I have double checked anyway 5 tutorials on youtube just to be sure that everything is right and it is. Checked the wires , the routing , windows settings and everything is fine. What do you think is the problem since i have literally tried everything i could think of.

    read more...
    0 6
    • Alienized
      PedroRodrigues Hi Alienized, please note if you intend to use the popular Blue Yeti microphone or any other USB microphone which has its own built-in headphone output, you should run that built-in headphone output into the GO XLR’s MIC input.
      For a USB microphone powered via USB, plug the USB connector directly into your computer for power, but do not select the USB mic as an audio source on the computer.
      Instead, the USB microphone’s headphone output will be the audio source for mixing inside GO XLR.
      Thank you
      • Oct 8
      • GoXLR mini  Cuts off microphone not working after a few hours of usage
        Alienized Hello , Yes i know it was like this already , i didnt changed anything.I have attached some screenshots to see how my routing is done and sounds in windows.Maybe i am missing something...I have also posted the problem into discord , we can chat there if is easier...maybe someone there who has more options than me might help
        • Oct 8
    • Alienized
      PedroRodrigues Hi Alienized. I would first suggest uninstalling the GO XLR APP and the install the lasted version available version 1.3.3.130 that you will find by following the link below:
      https://www.tc-helicon.com/tchelicon/product?modelCode=P0CQK

      When it comes to configure the GO XLR instead of showing up in your computer’s operating system as a single device with multiple inputs and outputs, GO XLR shows up in your computer as several different audio sub-devices dedicated to different elements of your overall livestream.
      Sound>Playback Tab These different sub-devices will each appear separately in your PC’s
      Sound>Playback tab:

      These Playback sub-devices carry the following types of audio information:
      Chat—voice chat audio from services such as Discord or Skype
      Game—audio from your videogame, such as explosions, special effects sounds, or alert noises that originate inside the game
      Music—audio from music applications running on your computer, such as Spotify, Windows Media Player or iTunes
      Sample—audio that has been sampled in GO XLR plays back into your stream over this channel
      System—this channel serves as a catch-all for when perhaps you have a particular video game that won’t allow you to choose a specific output device
      To set up your audio devices in the Sound>Playback tab, use the right-click option on your mouse to take the following assignments:
      set up the System channel as your overall Default Device
      set the Chat channel as your Default Communications Device Once assigned, the system will add a green check mark and text label to mark each of these devices:

      Similar sub-devices also appear in the system Sound>Recording tab in order to make your livestream audio available for recording.
      These Recording sub-devices carry the following types of audio:
      Broadcast Stream Mix—the final stereo mix that contains audio from all sub-devices combined into a single stream
      Chat Mic—audio from your personal chat mic (chosen as the Default Device via the right-click function)
      Sample—sampled audio from GO XLR plays back and can be recorded using this sub-device

      Once each of these sub-devices has been set up and assigned to a GO XLR slider, each slider on GO XLR can independently control its assigned audio device.
      Each slider may then be used to adjust that device’s volume within the final livestream stereo mix. To further illustrate this separate-and-mix concept, if you feel that your Chat audio is too loud, you simply reach out to the assigned slider on your GO XLR and move the slider downward to decrease the Chat volume relative to the Game, Music or Sample audio.
      If the Chat audio is too quiet, you can reach out and move the Chat slider up to increase the Chat volume or you may also grab the Game, Music and Sample sliders and move those sliders downward to decrease those sub-devices’ volume relative to the Chat audio.
      As last to avoid an unintentional doubling of your audio, you will need to go into Windows under the Sound>Recording tab and make sure that the Windows “Listen to this device” option is switched off for your designated Default Device.
      The “Listen to this device” option is the internal method by which Windows allows you to monitor audio, but the processing latency inside your PC is slower than GO XLR’s internal audio processing, and so this slight delay inside the PC can create an unintentional doubling of the audio.
      To de-select “Listen to this device,” follow these steps:
      Open the Windows Sound control panel.
      Click on the Recording tab.
      Right-click on your designated Default Device.
      Choose the Properties option from the pop-up menu.
      Choose the “Listen” tab in the Properties pop-up window.
      Find the “Listen to this device” option.
      Make sure “Listen to this device” is UN-CHECKED
      • Oct 8
  • New
    Andrew489216
    Contributor - Level 1
    2021-09-27

    Any chance there's ever going to be a VoiceLive 4?

    If you guys need some ideas for upgrades here's a start:

     

    1. Layered harmonies - think of the Beatles in "Twist and Shout" - third and fifth with separate activation buttons. 

    2. Seperate harmony output - so you can record harmonies separately from the main vocal track or output separately to your PA

    3. Bluetooth connection - to computer for programming

    4. WiFi connectivity - for cloud or local server backup

    5. Sync - the ability to sync multipe VoiceLives easily - one VL that stays in the studio, while another goes out on the road. 

     

    Perhaps some of these exist already, and I'm unawaure. But it would sure be nice to see an updated VoiceLive.  

    read more...
    0 20
    • Andrew489216
      kiskadar69 "2. Separate harmony output"
      It is currently possible to have the main vocal on the right XLR output (albeit without effects, only the SETUP / Input / Global Pitch Correct and SETUP / Tone affect it) and the background vocals on the left XLR output (also without effects, only the SETUP / Input / Global Pitch Correct and SETUP / Tone affect it). If it's a VoiceLive 3 and you have a guitar plugged into the VoiceLive 3, you'll also need to use the Guitar Thru or Guitar L / R output.
      2.1. Set SETUP / Input / Lead Mute to On and
      2.2. Set SETUP / Output / XLR Output Mode to Mono and
      2.3. Set a preset so that only the Harmony block of the vocal effects is turned on.
      • Sep 28
      • VoiceLive 4?
        AshleyKitson And the rest?
        • Oct 1
      • VoiceLive 4?
        AshleyKitson 1 - Andrew489216 is obviously an experienced player - can I get lessons?
        3 - yes - BT in/out would be a brilliant enhancement - I hate wires! And for simple connection to PC for backup sync etc, yes - a very good idea
        4 - ditto to 3
        5 - not so sure about that one - I can only afford one unit!!! Andrew489216 may have a point.
        • Oct 1
      • VoiceLive 4?
        kiskadar69 "And the rest?": I gave a solution to one of the problems. The other problems belong to TC-Helicon (I am neither a TC-Helicon nor a Music Tribe employee).
        • Oct 2
  • New
    ShaneWebb
    Newcomer - Level 1
    2021-09-26

    Thanks for your time, my Voicelive Touch 2 has the following issues.

    I have removed the protective film, updated and tried different power sources as well as having nothing else attached to the unit

    1. wont factory reset, pressing the two buttons during power up yields nothing.

    2. the hit button intermitantly freezes the system and needs to be restarted (see linked vid)

    3. the looper intermitantly starts up and behaves effactly also freezing the system (see linked vid)

     

    link to video

    https://photos.app.goo.gl/BFHditjofaB6kFFJ9

     

    Shane

    read more...
    1 15
    • ShaneWebb
      PedroRodrigues Hi ShaneWebb In this case an as a first approach I would suggest performing a factory reset.
      To restoring the factory settings of TC Helicon VoiceLive Touch 2, you must power up the unit. Then hold the LEFT BOTTOM and LEFT TOP Matrix buttons while the display shows text until the display shows the initialization message. The Factory Reset procedure is complete.
      Please see a video by following the link below:
      https://www.youtube.com/watch?v=tiIcwTFHJhM I hope this helps
      • Sep 26
    • ShaneWebb
      ShaneWebb Thanks Pedro though I did this reset and another firmware update and the looper and hit button are still buggy https://www.youtube.com/watch?v=Yu5yVeWAvAo
      • Sep 26
    • ShaneWebb
      FILIPASOUSAMUSIC Hi! I hope you don't mind I use this post, but I guess I'm having similar problems. A few months ago I noticed my voiceLive Touch 2 was not working properly. I tried the updates, restored the factory settings... the only thing that works is the sound, I can't get any effects or harmonies... The warranty is already finished, so, if anyone can help me and recommend a place where can I try to fix it in Portugal (or Europe)... Thanks in advance!
      • Oct 13
      • Voicelive touch 2 issues
        PedroRodrigues Ola Filipa, o meu nome e Pedro Rodrigues e eu trabalho para a MT o que eu sugeria seria seguires o link em baixo e seguires o guia presente da pasta zip para executares um REBOOT e fazeres um update a tua unidade. Espero que ajude. https://wsi.li/dl/WtCvtoXexsmBqW5Ac/ Obrigado
        • Oct 13
  • New
    jchimmy
    Newcomer - Level 1
    2021-10-01

    I use a Voicetone Correct into a HarmonyG-XT. I play an acoustic guitar in to the HarmonyG-XT and use the direct out for the guitar. I'm not using any FX on the HarmonyG-XT except the vocal doubler. When I use the Mono out, where lead and harmony vocals are combined, everything sounds normal. When I use Left & Right out of the HarmonyG-XT with Stereo OFF and the Harmony knob set full on (as instructed in the manual) to send Lead and Harmony vocals to separate mixer channels, the Lead and Harmony vocals both sound like there is a Phaser effect on them. Muting the Harmony channel on the mixer still produces a Phaser effect on the lead vocals. I've ensured all FX are turned off and even turn off vocal doubling but still get the phaser sound on the vocals. I've tried eliminating all outboard EQ, compression and FX to no avail. Going straight from the HarmonyG-XT to the mixer, then to speakers and/or headphones still produces the phaser sounding effect on the Lead and Harmony vocals. I need to mix lead and harmony vocals separately for recording. It's also critical for performing live because the proper EQ for my lead vocals leaves the harmony vocals sounding very muddy and just bad. I don't know what else to try. Any help is appreciated.

    read more...
    0 10
    • jchimmy
      AshleyKitson Hi, I'm by no means an expert - see my recent post. This sounds like a typical problem with some DFX units. Some suggestions:
      - make sure that your cables are insulated from each other
      - don't share a ground between cables
      - if there is a ground lift on the unit try that

      Digital Phasers, Flangers and some Chorus FX etc all have a common problem. They inject a high frequency into the signal which can penetrate cables. And that high frequency is carried in the air. I had the same problem on another system and the above solved it. I tried a noise reduction thingummy. It didn't work. Moving the albeit limited FX units away from each other on the board and ensuring a sound connection between the "bits" did the trick.
      • Oct 1
      • It sounds like a phaser is on the vocals from HarmonyG-XT
        AshleyKitson Sorry - hit enter too soon.
        If that doesn't work - and it's under warranty - send it back
        • Oct 1
      • It sounds like a phaser is on the vocals from HarmonyG-XT
        jchimmy Thx for the reply. No luck with these suggestions. Plus I would think if it is high frequency bleed, it would happen all the time. Not just when I separate the lead and Harmony vocal outputs. But thanks for the suggestion.
        • Oct 5
    • jchimmy
      kiskadar69 1. If you want to send Lead and Harmony to separate output in VoiceTone Harmony-G XT Mono mode, you must turn off Double in each preset because Double and Harmony appear on the same output.
      2. Are you using the original VoiceTone Correct (not VoiceTone Correct XT)? If so, the error may also be caused by using both XLR outputs at the same time and Pitch Correction is turned on on one and not on the other.
      3. Is Pitch Correction turned off on the VoiceTone Harmony-G XT? (if so, the Tone LED will not flash).
      • Oct 2
      • It sounds like a phaser is on the vocals from HarmonyG-XT
        jchimmy Thanks for the reply. 1. I’ll try this. It will also solve another issue I’m having. Adjusting EQ on the harmony channel was changing my lead vocal EQ. I forgot the double voice was coming thru the Harmony channel. Thanks for that. 2. Yes, I’m using original VoiceTone Correct but pitch correction is turned on on both units. Your reply did give me another idea though. I’m only using the guide output on the VT Correct feeding it to the mic input on the HarmonyG-XT. I am using adaptive compression on the VT Correct, so I should get pitch corrected vocals coming out of both the dry & guide XLR outs on the VT Correct. That means I can try taking my lead vocals out of the VT Correct and harmony vocals out of the HarmonyG-XT (in stereo if desired). That might be the work around that solves the problem. I’ll report back when I get a chance to try this. Thanks again!
        • 1
        • ·
        • Oct 5
      • It sounds like a phaser is on the vocals from HarmonyG-XT
        kiskadar69 If you use the VoiceTone Correct "Guide" output, the error may also be caused by "Dry to Guide" being turned on.
        • Oct 7
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