• New
    GregorySwagger
    Newcomer - Level 1
    2021-08-05

    looking for a tower array for an ip1000 i had one stolen. thanks in advance

    0 1
  • New
    IvanAmadoFuentes
    Newcomer - Level 1
    2021-08-03

    Looking for a replacement mother board, turbosound audio was dropping, now making no noise at all, but turns on. I've called and contacted! Pls help.

    0 6
    • IvanAmadoFuentes
      Dale_M Hi there I think I have found your support request ticket on CAS-476138-V9H3R1 -I will reply to you shortly.
      • Tue at 12:40 AM
  • New
    Dnrbnsn2
    Newcomer - Level 1
    2021-07-28

     I blew a woofer in my iq-12, how do I go about getting a replacement?

    0 10
    • Dnrbnsn2
      DavidKnighton Hello Dnrbnsn2,
      For replacement parts, please click on the SUPPORT tab at the top of the page and submit a Spare Parts request.
      • Jul 28
  • New
    jt5447
    Newcomer - Level 1
    2021-07-26

    Hello

     
    I'm looking to source wall mounting brackets for a pair of Turbosound Impact 50 speakers. Any of WB-50 (I have one of these already); or SB-50; or SM-50.
     
     

    Can you please assist with where I might locate these. (I'm located in Ireland). Thanks in advance for your help.

     
    read more...
    0 8
    • jt5447
      Nigel67 Hi jt5447. Please contact our Spares Team and they will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. A colleague will then get back to you with pricing and availability. Many thanks
      • Jul 26
  • New
    Subz34
    Newcomer - Level 1
    2021-07-20

    Hi, I am looking for a pair of turbosound Venue TVX152 but I can not find, can you tell me a reseller in France or in Europe? thank you

    0 15
  • New
    Teknik162
    Newcomer - Level 1
    2021-07-14

    Hello, can you advise where I could buy replacement tweeter to suit Impact 65T speaker in Australia please

    0 9
  • New
    Banjoe
    Newcomer - Level 1
    2021-07-13

    We need our turbo sound sub repaired. Who repairs in the VA Beach area?

    0 11
    • Banjoe
      NicJonesMT Hi Banjoe. If you submit a service request (Click support at the top of the page) The service team will be able to advise you further.
      • Jul 13
  • New
    mph2020
    Newcomer - Level 1
    2021-07-13

    I recent purchased a set of IP 3000 speaker from an individual who bought them from Sweetwater about 3 years ago.  I have a powered subwoofer issue and I need service.  I like to know how to obtain service since I'm not the original owner and not sure if they are registered.  

    read more...
    0 14
    • mph2020
      Nigel67 Hi mph2020. We can book them in to a local repair centre to you. Unfortunately the repair will be non warranty as the warranty is non transferrable. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. A colleague will then get back to you with an RMA number and advise the local service centre to you. Many thanks
      • Jul 12
  • New
    ExcelTech
    Newcomer - Level 1
    2021-07-12

    I created a service ticket for an IP12B Sub-Woofer that will not power on. The ticket number is CAS-449643-F7V9R2 and on April 29 and the status was "pending". On May 11 it has changed to "problem solved"

    The frustration is nothing is solved, no email, no contact, no nothing.

    I even reached out via Turbosounds general contact page with this same info. It is as if nobody actually works at Turbosound.

    No phone numbers and no response from anyone.

    Hopefully someone will see this and get back to me:)

    my contact eMail is [email protected]

    Thank You

    read more...
    1 13
    • ExcelTech
      KyleJohnson Hello, Kyle here with Music Tribe. It looks like an email was sent to you on April 29th requesting information. It's possible this ended up in your spam folder, please double check. Meanwhile, I will have the team send out the email again.
      • Jul 12
  • New
    MarcusClements
    Contributor - Level 1
    2021-07-12

    I am trying to find firmware for the LMS-D6

    I have two units - one reports software v1.10 the other v1.3

    I'd like them both to be running the latest firmware.

    Can anyone help?

    0 11
    • MarcusClements
      NicJonesMT Hi Marcus.
      Unfortunately as this is an older unit it appears that the Firmware is no longer on the site.
      If you would like you could submit a Technical support ticket and we can look into this, however there is no guarantee that we will be able to provide this.
      • Jul 13
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