• New
    TurdFerguson19
    Newcomer - Level 1
    2021-01-24

    Hi everyone, I'm new to the forum but not to Midas, I have recently purchased a pristine Venice F32. The only issue is my channel #4 fader is missing ? at least the knob plus the slider, the body is still on the circuit board. Can someone point me in the right direction for a replacement fader plus the knob? 

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    0 3
    • TurdFerguson19
      Nigel67 Hi, please click on the support tab at the top of the page. In the new page that opens, scroll down, click on the spare parts tab and submit a ticket. One of my colleagues will then get back to you with pricing and availability. many thanks
      • 44 minutes ago
  • New
    Miklos
    Newcomer - Level 1
    2021-01-12

    Hi there, 

    I wrote to your service team and they suggested I should write to you intead. My Midas XL4 

    has a broken IC circuit in the motherboard, i need either a new motherboard or just another IC cucuit. 

    I Have attached a picture in hope that someone in your network can help with this as without this the console 

    will be completely worthless, and that would be really bad. 

     

    Thanks in advance 

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    0 8
    • Miklos
      Nigel67 Hi Miklos, I am going to set up a case for this. I will e-mail you in the next few hours and we can go from there.
      • Jan 12
  • New
    reggie1024
    Newcomer - Level 1
    2021-01-11

    Hey Everyone.  I've been on this site trying to get in touch with a representative for midas for warranty purposes and the page it directs me to never seems to be working. Has anyone else had this problem? Are there any other solutions?

     

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    0 3
    • reggie1024
      KyleJohnson Hi Reggie, Kyle here with Music Tribe. In order to contact our Service team, please click on Support at the top of the page then scroll down and select Service Request. Fill out the form and submit.
      • Jan 11
  • New
    Geoffwalker55
    Newcomer - Level 1
    2021-01-08

    Hi I have a midas f32 operating on windows7 using protools12 and a uad thunderbolt device somehow my pc aint seeing the mixer if i click on the midas icon i can see it anyone know how i a get rouind this issue please i would normaly take my rig to Parr Street Studios in Liverpool but thanks to covid this is not possible any help would be gratefullt welcomed

    Thank you

    Geoff

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    0 5
    • Geoffwalker55
      john0121 Hi Geoff, is this the firewire version or the USB version? Either way it would be best to fill out the tech support form via the Support button (top of page). A member of the team can then work through some troubleshooting with you. Thanks
      • Jan 10
  • New
    timeofsilence
    Newcomer - Level 2
    2021-01-22

    Will there be a Midas version of the Wing?  Sorry if this has been discussed already.  

    0 5
    • timeofsilence
      PedroRodrigues Hi timeofsilence Please be aware at this moment we cannot provide any information regarding any future releases, please keep checking our social media for any update on this matter. Thank you
      • Fri at 12:08 AM
      • X32 then M32, Wing then ?????  Will there be a Midas version of the Wing?
        timeofsilence Thanks for the reply :-)
        • Fri at 5:44 PM
  • New
    guitarsit
    Newcomer - Level 1
    2021-01-18

    Hi all, I am having a hard time finding an answer to the following so posting here to see if anyone can help. Thanks in advance.

    I have an MR18 I'm controlling from my Windows laptop. They're connected via ethernet for the MR18 controller, and USB for recording to DAW. Mixing and recording work fine. We're using 9 channels all with analog inputs and I'm using Acid Music Studio for my DAW.

    I also have 1 input where the source is set to USB, to play audio from the laptop back into the mix. This works fine for the live mix, but it's not being picked up by the DAW for recording. In the DAW I set the input for the track to be the channel I've got the USB running through -- just like how the other DAW tracks are set up -- but it doesn't detect the audio.

    All suggestions welcome.

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    0 5
    • guitarsit
      RexBeckett Hi guitarsit, you need to change the signal tap for the channel with the USB source. This is on the In/Out -> USB Sends tab. The default tap is Analog which is directly from the analogue input A/D converter. If you change the signal tap to Input it will take the feed from after the analogue/USB switch and therefore record the USB playback. Make sure that you don't enable record monitoring to the same USB track in the DAW software or you will get digital feedback.
      • Mon at 9:51 AM
      • Recording channel where source is USB
        guitarsit That did the trick. Thank you!
        • 1
        • ·
        • Mon at 10:02 AM
  • New
    balky
    Contributor - Level 2
    2021-01-07

    Please see the video.  Wonder if the same happens with your board.

    When select inputs 1-16 Or 17-24 by pressing two buttons at the same time. It happens with specific scenes.

     

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    0 13
    • balky
      Paul_Vannatto You don't mention which 2 buttons. If you are pressing the 2 layer buttons, then, then it changes to the channel spill mode (which has been a feature since early 3.x).
      • Jan 7
      • m32r LIVE  - UPDATE 4.04.1 Weird fader behavior
        balky 2 layer buttons 1-16 Or 17-24. And faders' useless jumps as you can see in the video are weird, I never saw this before
        • Jan 7
  • New
    angleton1stumc
    Newcomer - Level 1
    2021-01-21

    I'm running a midas m32 with version 3.08. can I update directly to firmware version 4.xxx

    0 9
    • angleton1stumc
      Paul_Vannatto Yes you can. But backup your scenes, snippets and presets first. Also make note of all of the settings on the first 4 screens of the Setup section.
      • Wed at 7:17 PM
    • angleton1stumc
      angleton1stumc Thanks for the information. I always have a backup for my scenes, snippets and presets so that is not an issue but when you say make note of the settings on the first for screens of the setup section do you mean that the upload of firmware will change those or is this a precaution only.
      • Thu at 5:11 AM
    • angleton1stumc
      Paul_Vannatto Yes the update to firmware 4.x will reset everything to factory default. Going forward, firmware 4.x has a new feature of backing up the complete console, including those Setup settings.
      • Thu at 5:33 AM
  • New
    skipweaver50
    Newcomer - Level 1
    2021-01-04

    Hello everyone.

    I am trying to find out how to save every single thing on our Midas M32 so that if one day we walk in and all the settings are changed we can load them back to how we had it. Also, we want to have different settings saved for a different service, such as for the individual microphones. Is that called scenes? Can someone walk me through how to save those?

    Thank you for your assistance!

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    0 12
    • skipweaver50
      Paul_Vannatto Hi Anthony, scenes can save almost all settings on the M32. The only settings it doesn't save are the scene, cue, snippet lists as well as the Library presets and the first 4 screens of the Setup sections. If you want to save the cues, scenes and snippets, you would export (using the Utility button) the show (from the Cues screen. If you also need to save the settings on the 4 Setup screens, there are some 3rd party tools available.
      • Jan 4
      • Save Everything On Midas M32 And Changes Scenes
        skipweaver50 So if I save a scene, will it overwrite what is not saved? Does a scene save the output level for each channel?
        • Jan 5
      • Save Everything On Midas M32 And Changes Scenes
        Paul_Vannatto When you save a scene, you would go to the Scene screen, select a slot then save it. Anything in that slot will be overwritten by the new scene you are saving (if that is what you are asking). Yes the scene saves all output levels. If you want to see what a scene saves, export the scene (either using the Utility button on the console) or use X32-Edit, then have a look at the file using a text editor (eg. Notepad++).
        • Jan 5
  • New
    andyp13
    Contributor - Level 3
    2021-01-24

    I have searched the internet to find uses for the HUB4, as it's just advertised as part of an IEM system if you use a DP48. If you have a DP48 with an X32/ Wing etc... why would you need one? What could it do for you apart from save you using the Power Supply that comes with the DP48.

    it seems that the HUB4 is just a very expensive power supply for your DP48's. ?‍♂️

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    0 13
    • andyp13
      RexBeckett Hi Andy, the Hub4 does a bit more than supply PoE to DP48s. See the product page for details: https://www.midasconsoles.com/product.html?modelCode=P0DM1
      • 19 hours ago
      • HUB4 - a very expensive Power Supply
        andyp13 Thanks for the reply, that link just confirmed my thoughts, it’s an overpriced power supply for the DP48. I think a more realistic price should be about £199 max... it’s not needed to connect stageboxes when a stage box can connect directly to source without putting the HUB4 in between - unless of course you want it to supply power to it ?. A more realistic price needs to be considered.
        • 15 hours ago
    • andyp13
      Paul_Vannatto Hi Andy, that is not totally accurate. There are a number of routing options also available with the Hub4. It is particular useful when using wireless IEM's where typically the receivers are all housed in a flightcase. Adding a Hub4 (for up to 4 DP48), the DP48 outputs can be routed to the outputs on the back of the Hub4, which can then be connected to the wireless receivers. Another option is a StageConnect port to connect the new stageboxes, etc. (coming soon) that uses this new protocol.

      Yes the price is a bit high. But it is a Midas product, not a Behringer product (and there is a difference).
      • 11 hours ago
      • HUB4 - a very expensive Power Supply
        andyp13 It’s a real shame they have overpriced them, £500 is a lot of money to power your DP48 or use a mic cable instead of an Ethernet cable. I really fancied one as I have a DP48, but not at that price ☹️. The PD-16 powers 8 P16’s for £120, so £199 is a fair price for a very similar product under a different name don’t you think.... hopefully I will pick one up in a few years for a time for a realistic price when they can’t sell them. Thanks for the reply Paul, stay safe.
        • 10 hours ago
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