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  • New
    garybones
    Newcomer - Level 1
    2021-01-03

    Hi All,

    I have recentley pruchsed a TD3 but cann ot seem to get it come through Logic Pro.

    I am using Komplete Audio 6 & have the TD3 plugged in via USB & the going from the out port on the TD3  with a TRS cable & then into input 3 on Audio 6.

    When i open a software instrument on Logic it plays the pattern from the TD3 on that track but i cannot get the TD3 to play on its own track.

    Any help would be much appreciated.

    Gary

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    0 3
  • New
    dgemmell
    Newcomer - Level 1
    2020-12-19

    Is anyone else having this issue? Connected perfectly to my antiquated MacBook Air but I've finally upgraded and now I can't the new MacBook Pro to recognize it. 

    Anyone else having this issue with the new Macs with the Apple chips?

    0 10
    • dgemmell
      Nigel67 Hi Dean, USB/audio/MIDI function of our products is fully UAC2.0 compliant and should keep working under CoreAudio as before. Our devices do not require drivers under MAC OS. It could be a security setting that you may need to change in the OS. If the UM2 still works with your old MAC, then you will need to contact Apple support for further assistance.
      • December 20, 2020
  • New
    ericcmoss
    Newcomer - Level 1
    2021-01-06

    Hi there-

    I'm attempting to use a bass plugged directly through my Behringer UMC204HD into my laptop (W10 PC). However, I'm not getting any indication of input signal on the UMC device (no green light on 'SIG'). I've also tried plugging into channel 2 with the same result hooking up a condenser mic on both channels with no apparent signal either. I also connected the hardware to a powered USB port, but still no luck. I also have a Behringer UMC404HD, and that is producing the same results. I was wondering if signal was still passing, and attempted to record in my DAW (Studio One), but no signal was recorded. I can confirm that the PC sees the device(s).

    Setup for instrument: Bass-1/4" cable to Input 1/2, INST pressed in, tried both pressed in/out for Pad, Gain between 50-100% (I've tried using my guitars, as well as multiple cables too)

    Setup for mic: Mic-XLR to Input 1/2, Pad pressed/depressed, Phantom power on, Gain between 50-100%

    Drivers have been installed from Behringer's website.

    I rarely use the UMC device, and have only plugged it in a few times over the past few days repeating the steps I described above. When I've used it on a mac, it works perfectly. Any thoughts on what might be going on and how I might troubleshoot further? Thanks in advance.

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    0 11
    • ericcmoss
      Nigel67 Hi Eric, have you tried the UMC on your MAC since finding that it wasn't working with Windows. As long as the unit is getting power through the USB (does the power light come on?) then you should be able to play your instrument and see signal on the meter. If you press the Direct Monitoring switch, you should be able to hear the instrument through your headphones. Try your MAC, and also on your Windows 10 computer, plug directly into a USB socket (try them all) as some USB hubs can cause issues.
      • Jan 5
      • UMC204HD/404HD - No input signal appearing
        ericcmoss Hi Nigel- I don't have a mac personally, but can confirm it's worked on my collaborator's mac. I've been able to get the UMC to work in the past (about 5 months ago) on my PC, which makes this issue more puzzling. However, what I'm really trying to determine is if the UMC requires either a certain amount of power (e.g. from USB) or the correct software configuration for signal to show up on the UMC meter.
        • Jan 6
      • UMC204HD/404HD - No input signal appearing
        Nigel67 The maximum power consumption mentioned in the Quick Start Guide is 2.5 watts. I do not have any exact figure, but there will be quite a bit of headroom included in the 2.5 watts. You didn't mention whether the power LED is lighting on the unit. If you are using phantom power, is the red LED lit above the power LED? Maybe the first place to start, is turn the phantom power off, and try putting audio from a phone / ipod into one of the inputs and seeing if that lights the signal LEDs. The unit here, when I plug the USB cable in, the signal leds switch on for a few seconds and then go off. Do you get any signal LEDs when you plug the usb in. Have you tried any of the other USB sockets on your computer? Do you have a mixture of USB 3 and USB 2 connectors. Try the USB 2.
        • Jan 7
      • UMC204HD/404HD - No input signal appearing
        Octa101077 hi Nigel, my UMC404HD suddenly can't be read by my PC. even though the led light remains on (not the phantom led). I've tried switching the usb channel but it's still the same. I tried it with my Win10 laptop, it's still the same. how should i be?
        • Thu at 9:27 AM
      • UMC204HD/404HD - No input signal appearing
        Nigel67 Has your computer performed a Windows 10 patch upgrade since it last worked, or have you installed any other units or software? If you go into Bluetooth and other devices on your computer, is the ASIO driver showing up in Audio Devices? If not, then I would suggest uninstalling the ASIO driver and re-installing it. Are you using a USB hub. If so try plugging directly into the computer USB. Also try other USB ports. If the ASIO driver is showing up in Audio devices, then it could be an issue with your DAW. May need to re-install
        • Fri at 8:39 AM