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229,713 members
104,805 posts
  • New
    Gebaldwin69
    Newcomer - Level 1
    2021-05-18

    Please help me....I used the Voicetone D1 on two occasions, and now it is dead.....if youwould like my business in the future, please help me to correct this. When it worked, it was terrific

     

    Gary Baldwin

    770-487-5490

    [email protected]

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    0 1
    • Gebaldwin69
      DavidKnighton Hello Gary,
      The proper thing to do would be to submit a SUPPORT case using the tab at the top of the page. Click on SERVICE REQUEST to initiate your ticket.
      • 3 hours ago
  • New
    mikecashmusic
    Newcomer - Level 1
    2021-05-17

    I need your help! I have my harmony singer set to when I hold the button down I have harmony. My problem is this… The harmony sometimes comes back on even after releasing the button. I don't think it's the pedal itself. I have tried two additional harmony singers with the same result. I welcome any and all suggestions! Thank you!

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    0 2
    • mikecashmusic
      kiskadar69 Try turning off Mic Control.

      Original Harmony Singer:
      "Mic Control allows you to turn the harmony effect on and off from the optional TC-Helicon MP-75 or Sennheiser e835FX mic. Harmony Singer has a switch labelled MIC CONTROL that can be pushed in, allowing you to active or deactivate the device from the mic. When Mic Control is not desired, make sure the switch is out."

      Harmony Singer 2:
      "Mic Control allows you to control the effect's on/off status via an MP-75 microphone. Press and hold the footswitch while powering up the unit to toggle Mic Control."
      • Mon at 12:44 PM
  • New
    NMack
    Newcomer - Level 1
    2021-05-16

    Does anyone have instructions on how to set up the Voicelive with a keyboard? Every set of instructions online I find is to set up a guitar

    0 4
  • New
    GMS54
    Newcomer - Level 1
    2021-05-15

    VoicePlay live selection knob

    My voice play live selection knob is not functioning. Is there any other way to scroll through menus and make changes?

    0 7
  • New
    Roland1
    Contributor - Level 3
    2021-05-08

    Hi
    After using VL3 for some time, I want to create some presets with steps for song arangements.
    I can now create steps with different Effects, I learned also how to copy a other preset to a step.
    I watched some videos about using steps inkl. this one from Craig:
    https://www.youtube.com/watch?v=UzwntwA9gvw

    BUT: How can I f.ex. copy step #1 to step #5, if I have alredy 4 steps?
    Sometimes the arrangement will change, and I have to reorder the steps into other sequence.

    If I have in a preset Nr. 1 created a good effect in step #4, how can I copy this to f.ex. step #2 in a preset Nr. 2?

    Thank you for your help !
    Roland

     
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    0 8
  • New
    Rokinroger
    Newcomer - Level 1
    2021-05-08

    Hi.  I just recieved the harmony Singer 2 and it came with only 3 rubber feet.  How can I get one more?

    0 11
    • Rokinroger
      ChrisEdwards1 Hi Rokinroger, In this instance, I would recommend your first port of call be with your place of purchase. They will be able to assist in sourcing this for you.

      Alternatively, you can submit a spares request by going to support at the top of the page.
      • May 8
  • New
    sanelso2
    Newcomer - Level 1
    2021-05-08

    Hi, I have two questions:

    1) Is there any difference between the TC Helicon Voicelive Play and the Play Acoustic, besides the Play Acoustic having the guitar input (for key detection and efxs) and guitar effects? So does this mean both versions of the units have "exactly" the same vocal effects?

    2) On either unit, cans Voicelive VoiceSupport2 software be used to pre-program the keys of invidual presets that can be then sent to the VLP units? ...or is the VoiceSupport2 software basically for only backing up, copying, and changing order of presets?

    Thanks for you help in advance!

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    0 11
    • sanelso2
      JoeRivers96 Hi, thank you for your contact. The vocal fx on these two units are the same - you will see some different presets on the Play Acoustic due to the guitar input.

      Unfortunately internal settings cannot be edited on VoiceSupport 2. This software is purely for preset management and firmware updates.
      • May 8
  • New
    Johnldonofrio
    Newcomer - Level 1
    2021-05-07

    I need an inexpensive simple pitch correction processor. Will the mike mechanic really help get my voice in tune. Thanks 

    0 7
  • New
    MarkMorita
    Contributor - Level 2
    2021-05-06

    Can you please update the firmware to allow users to allow both loop sounds and tempo to a preset?

     

    •  When MET is set to MUTE in the saved loop slot, I am able to save the sound of the metromone to the loop slot (e.g. Kick or stick). However, when MET is set to MUTE, then VL3X ignores the tempo saved in the present.
    • However if I set MET to OFF, then I can get VL3X to play the metronome at a tempo that matches the preset. However, then neither the loop slot nor present remember the loop sound.

    I just want to be able to save the followoing type of info to presets.  Preset #1 has a kick metrnome at 60 bpm, and preset #2 has a stick metronome at 80 bpm.  Should be possible.

     

    P.S. I have found a strange hack to save this informatino to the loop slot, but this is not a good solution becuase I would then need one loop slot for each present, and there aren't enough.  Also, when I move presetns around, I would need to remember to manually update the loops slots, and that would become unmanagable.

     

     

     

     

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    0 11
  • New
    litesnsirens
    Contributor - Level 2
    2021-05-04

    I have used many TC products over the years was up to voicelive 3 but switched over to voicelive rack because, well, I wanted less stuff on the floor.  I use an axe fx 3 for guitar and I control pretty much everything from an RJM Music Mastermind GT10 midi controller which is amazing. It allows me to just have one device on the ground but still control my entire setup. The voicelive rack is pretty good but it's a little slow to respond to certain midi messages and for some it can be a little glitchy.  All in all I love the setup but of course a newer more powerful and faster voicelive rack would be much better...

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    0 7
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