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  • New
    Jaitin123
    Newcomer - Level 1
    2022-06-20

    My Tc helicon voicelive play is creating a constant noise when plugged in to PA system in the live set up.I have checked it with multiple PA systems.The problem also persists while I listen to the monitoring through plugging in the headphones.

    Any suggestions on how to fix it ?

    read more...
    0 11
    • Jaitin123
      PedroRodrigues Hi Jaitin123, the VOICELIVE PLAY offers 3 settings for the OUTPUT

      1 . STEREO – XLR outputs receive a stereo mix of all voices and other inputs .

      2 . MONO – A MONO full-mix signal is on the LEFT and a DRY vocal is on the RIGHT .
      Any Tone and Pitch Cor Amt settings from the Setup menu are included on the RIGHT DRY channel .

      3 . DUAL MONO - A MONO effected voice signal (all voices) is on the LEFT and AUX is on the RIGHT.
      This is great for sending music to one channel of a PA and Vocals to another, especially in a Karaoke situation.
      Vocal Cancel – Attempts to remove the vocals from a piece of music .


      There are two settings:

      1 . OFF – No processing is performed on the aux input .

      2 . ON – Processing occurs to attempt to remove lead vocals from a piece of music .

      This process can create “Karaoke” style music for you to sing along to, including key information for harmony generation.

      The processing capability can vary quite a bit from song to song, depend- ing on the way the song was originally mixed .

      Lead Mute – Mutes the Lead vocal and only outputs processed signals .


      There are two settings:

      1 . OFF – Lead vocals are routed to the main mix .

      2 . ON – Lead vocals are removed from the main mix .


      Digital Out Level – Controls the USB output level .

      Headphone Lim – Controls the level at which the headphone output limiter engages.
      Levels closer to 0db allow for louder headphone output levels.

      Please confirm that you have set up you unit accordingly and that the cables used are in good conditions.
      Thank you
      • Jun 20
  • New
    Massy66
    Newcomer - Level 1
    2022-06-19

    Hi, all in a while my voice live 2 is'nt working. All the connections are properly made: mic cable in the Xrl input, 1/4" cable in guitar in input, xrl cable in xrl  left (mono) output which is connected to a mixer xrl fader. Well, yesterday I switched on the voice live 2 and it didn't world. I couldn't head no sounds From the PA connected to the mixer while other instruments were working good ad usual. I checked twice EVERY cable by connecting each of them directly to the mixer: mic and guitar worked. So it' s not the cables and It's not the mixer and the PA system. I even tried to solve by resetting to factory default both set up and presets but nothing. Actually it seems there's something wrong  in the input 'cause not just there's no level in the led mic but even the guitar tuner doesn' reveal any sound from guitar. Hope I explained it Well. Any suggestion?

    read more...
    0 13
  • New
    LucV
    Newcomer - Level 2
    2022-06-16

    How can I tell which version of Firmware I am running on my VoiceLive 2?

    What is the latest Firmware release for VoiceLive 2 and where can I find it?

    0 8
    • LucV
      ChrisEdwards1 Hi LucV, please see the latest response sent by myself on your case (CAS-608005-V4S8F3) regarding this query.
      • Jun 16
  • New
    LucV
    Newcomer - Level 2
    2022-06-16

    Is there a site that does a product comparison between the VoiceLive 2 and VoiceLive 3?

    I have the 2 and am curious to know what extra features that the 3 has.

    Thanks.

    0 6
  • New
    mykeaster2
    Newcomer - Level 1
    2022-06-10

    I have the original VoiceLive local processor which I love but lately I've been having some problems. When trying to change from song mode to step mode or step mode to present mode The processor loses its mind for a little while showing mix in the read out. Usually it will calm down and go we are on direct after a while. Also when setting harmonies in preset moon the third voice control often will not respond properly. Is there a firmware update that might correct these prongs or should I send the unit in for a refurbishment? I don't have proof of purchase as I purchased this unit used several years ago. Will that be a problem? Thanks for your help

    read more...
    0 7
  • New
    EODBoogieman
    Newcomer - Level 1
    2022-06-05

    Just recently I started to get what sounds like a ground hum in my voicelive 2.  Not sure what caused it.  It is getting power through a power conditioner so that shouldn't be the issue.  Help!!

    0 4
    • EODBoogieman
      PedroRodrigues Hi EODBoogieman, thank you for your post, in this case I would first suggest to check if the cables you are suing with your Voicelive 2 are in good conditions, it is important to confirm that you are using the correct PSU for your unit, that must be a Positive Center Negative PSU that offers 12v 1.0 A. If you have confirmed all these steps and you still have the same issue reported I would then suggest to follow the link below to access the guidance and the tools to recover your unit. https://wsi.li/dl/ceXzzgetatXRcdtw3/ I hope this helps Thank you
      • Jun 7
  • New
    Forhbr
    Newcomer - Level 1
    2022-06-04

    I´ve just bought a MP85 microphone to use with my VLT 2 but the harmony and harmony hold are not responding correctly to MIC Control feature. As I press the button the harmony effect acts like harmony moment, but as I keep pressing it goes to the harmony hold. I understand that as I press the MIC Control button the harmony effect should be "on", and at the second press should be "off". For harmony hold I should press and keep it pressed for the effect.

    For hit and hit moment, or hit & talk the effects works as expected.

    The issue is just for harm+harm hold.

    My VLT 2 is updated with the last firmware. Tried to downgrade but everything remains the same.

    Does anybody have the factory firmware? Want to try this one and see what happens.

     

    read more...
    0 10
    • Forhbr
      PedroRodrigues Hi Forhbr, thank you for your post, in this case I would suggest first performing a factory reset.

      To restoring the factory settings of TC Helicon VoiceLive Touch 2, you must power up the unit.

      Then hold the LEFT BOTTOM and LEFT TOP Matrix buttons while the display shows text until the display shows the initialization message.

      The Factory Reset procedure is complete.

      Please see a video by following the link below:

      https://www.youtube.com/watch?v=tiIcwTFHJhM


      When the factory reset is concluded I would suggest following the link below to access the guidance and the tools present on the link below: https://wsi.li/dl/E54ENtDrQeFu9tEuA/

      I hope this helps


      Thank you
      • Jun 7
    • Forhbr
      Forhbr

      Thanks Pedro, but the factory reset didn´t work. Still with the issue. How can I get the factory firmware for tests?

      • Jun 16
  • New
    Valanking1
    Newcomer - Level 1
    2022-06-03

    Hi.

    I have a voicelive 2 and want to download the 500 preset pack, and also to upgrade the firmware.

    When I turn it on it shows: 

    VoiceLice 2 with VLOOP

    1.4.02 Build 127

    Sun: 1109  AVR 27

    I cant find any video or instruction online to show what cable to use. I assume its a printer cable that I use if anyone could kindly confirm? USB into my PC and then the printer cable square end thing into the Voicelive 2?

    I have downloaded the Voice support 2 stuff and Im ready. Just want too make sure Im using the right cable as I dont want to wipe the machine of mess it up :) 

    Also - is there a way of changing the effect assigned to the shortcut for a preset?

     

    Thanks in advance :) 

     

    read more...
    0 9
  • New
    HenningBerthold
    Contributor - Level 1
    2022-06-29

    Hi. I have a question - I have a Voicelive Touch (not Touch 2) and a Switch 3 - there are some options which functions can be controlled with the switch - but - can I assign them differently? I would like to switch harmony, delay and another effect with it. many thanks for the help. LG

    read more...
    0 3
    • HenningBerthold
      WilliamR There are 8 preset configurations you can use that are assigned in the settings. They are preconfigured to the scenarios on the list
      • Wed at 6:03 PM
      • Voicelive Touch ans Switch 3
        WilliamR 1 Harmony/Favorite/Loop
        2 Loop/Stop/Undo+Redo
        3 Loop/Left button/Right button
        4.Talk/Banks/Favorite
        5 Harmony/Banks/Fav
        6 Harmony/10s/1s
        7 Talk/10s/1s
        8 Harmony/Stop/Loop
        • 1
        • ·
        • Wed at 6:05 PM
    • HenningBerthold
      HenningBerthold

      I thank you. I am aware of this function. that means you can't freely adjust right ?

      • 20 hours ago
  • New
    PlayLALA418
    Newcomer - Level 1
    2022-06-28

    What fancy wires do I need to buy so I can hear my Shure SM58 mic through the VoiceLive Play and my FP90X Roland electronic piano? The piano has beautiful speakers.  

    Attached is a pic of the back of my piano.  

    I'm not ready to record anything, still just working on making all the sounds come together. 

    Thank-you very much!

    Laura

    read more...
    0 8
    • PlayLALA418
      djtetei You can connect your TC Helicon Voice Live Play headphones stereo output jack (3.5 mm) to Roland FP90X stereo input jack (3.5 mm). Make sure to use a high quality cable and, if possible, under 3 meters long. Furthermore, I would strongly advise you to use a dedicated set of monitor speakers, which will allow you to position them better in your acoustic room (preferably behind the microphone and further away from it), in order to minimize microphony.
      • Tue at 12:48 PM
    • PlayLALA418
      PedroRodrigues Hi PlayLALA418 please ponder that the VOICE LIVE PLAY offers the following output options,
      There are 3 settings for the OUTPUT

      1 . STEREO – XLR outputs receive a stereo mix of all voices and other inputs .

      2 . MONO – A MONO full-mix signal is on the LEFT and a DRY vocal is on the RIGHT .

      Any Tone and Pitch Cor Amt settings from the Setup menu are included on the RIGHT DRY channel .

      3 . DUAL MONO - A MONO effected voice signal (all voices) is on the LEFT and AUX is on the RIGHT.
      This is great for sending music to one channel of a PA and Vocals to another, especially in a Karaoke situation.

      Vocal Cancel – Attempts to remove the vocals from a piece of music .

      There are two settings:

      1 . OFF – No processing is performed on the aux input .

      2 . ON – Processing occurs to attempt to remove lead vocals from a piece of music .

      This process can create “Karaoke” style music for you to sing along to, including key information for harmony generation.
      The processing capability can vary quite a bit from song to song, depend- ing on the way the song was originally mixed .

      Lead Mute – Mutes the Lead vocal and only outputs processed signals .


      There are two settings:


      1 . OFF – Lead vocals are routed to the main mix .

      2 . ON – Lead vocals are removed from the main mix .


      Digital Out Level – Controls the USB output level .

      Headphone Lim – Controls the level at which the headphone output limiter engages.
      Levels closer to 0db allow for louder headphone output levels.

      With this in mind I believe that the best option for your requirements must involve a mixing desk, please see my suggestion on a picture below. I hope this helps. Thank you
      • Wed at 1:16 AM
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