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  • New
    LucV
    Newcomer - Level 2
    2022-06-16
    Firmware for VoiceLive 2 | Vocal Effects

    How can I tell which version of Firmware I am running on my VoiceLive 2?

    What is the latest Firmware release for VoiceLive 2 and where can I find it?

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    • LucV
      ChrisEdwards1 Hi LucV, please see the latest response sent by myself on your case (CAS-608005-V4S8F3) regarding this query.
      • Jun 16
  • New
    LucV
    Newcomer - Level 2
    2022-06-16
    Product Comparison | Vocal Effects

    Is there a site that does a product comparison between the VoiceLive 2 and VoiceLive 3?

    I have the 2 and am curious to know what extra features that the 3 has.

    Thanks.

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  • New
    ice99blue
    Newcomer - Level 1
    2022-06-14
    Registering | Vocal Effects

    I bought a TC-Helecon Play Acoustic  and can not even get a clue on how to register it  HELP

    michael

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    • ice99blue
      NicJonesMT Hi Ice99Blue
      Please click support at the top of the page. You should see a Product Registration option towards the bottom of the page. Fill in all of the fields and your product should now be registered.
      If you're having any issues either let me know, or submit a technical support ticket.
      • Jun 15
  • New
    mykeaster2
    Newcomer - Level 1
    2022-06-10
    Original VoiceLive is getting squirrely | Vocal Effects

    I have the original VoiceLive local processor which I love but lately I've been having some problems. When trying to change from song mode to step mode or step mode to present mode The processor loses its mind for a little while showing mix in the read out. Usually it will calm down and go we are on direct after a while. Also when setting harmonies in preset moon the third voice control often will not respond properly. Is there a firmware update that might correct these prongs or should I send the unit in for a refurbishment? I don't have proof of purchase as I purchased this unit used several years ago. Will that be a problem? Thanks for your help

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  • New
    HenningBerthold
    Contributor - Level 1
    2022-06-29
    Voicelive Touch ans Switch 3 | Vocal Effects

    Hi. I have a question - I have a Voicelive Touch (not Touch 2) and a Switch 3 - there are some options which functions can be controlled with the switch - but - can I assign them differently? I would like to switch harmony, delay and another effect with it. many thanks for the help. LG

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    • HenningBerthold
      WilliamR There are 8 preset configurations you can use that are assigned in the settings. They are preconfigured to the scenarios on the list
      • Jun 29
      • Voicelive Touch ans Switch 3
        WilliamR 1 Harmony/Favorite/Loop
        2 Loop/Stop/Undo+Redo
        3 Loop/Left button/Right button
        4.Talk/Banks/Favorite
        5 Harmony/Banks/Fav
        6 Harmony/10s/1s
        7 Talk/10s/1s
        8 Harmony/Stop/Loop
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        • Jun 29
    • HenningBerthold
      HenningBerthold

      I thank you. I am aware of this function. that means you can't freely adjust right ?
      • Jun 30
  • New
    PlayLALA418
    Newcomer - Level 1
    2022-06-28
    VOICELIVE PLAY TO ROLAND FP90X - HELP WHAT WIRES DO I NEED? | Vocal Effects

    What fancy wires do I need to buy so I can hear my Shure SM58 mic through the VoiceLive Play and my FP90X Roland electronic piano? The piano has beautiful speakers.  

    Attached is a pic of the back of my piano.  

    I'm not ready to record anything, still just working on making all the sounds come together. 

    Thank-you very much!

    Laura

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    • PlayLALA418
      djtetei You can connect your TC Helicon Voice Live Play headphones stereo output jack (3.5 mm) to Roland FP90X stereo input jack (3.5 mm). Make sure to use a high quality cable and, if possible, under 3 meters long. Furthermore, I would strongly advise you to use a dedicated set of monitor speakers, which will allow you to position them better in your acoustic room (preferably behind the microphone and further away from it), in order to minimize microphony.
      • Jun 28
    • PlayLALA418
      PedroRodrigues Hi PlayLALA418 please ponder that the VOICE LIVE PLAY offers the following output options,
      There are 3 settings for the OUTPUT

      1 . STEREO – XLR outputs receive a stereo mix of all voices and other inputs .

      2 . MONO – A MONO full-mix signal is on the LEFT and a DRY vocal is on the RIGHT .

      Any Tone and Pitch Cor Amt settings from the Setup menu are included on the RIGHT DRY channel .

      3 . DUAL MONO - A MONO effected voice signal (all voices) is on the LEFT and AUX is on the RIGHT.
      This is great for sending music to one channel of a PA and Vocals to another, especially in a Karaoke situation.

      Vocal Cancel – Attempts to remove the vocals from a piece of music .

      There are two settings:

      1 . OFF – No processing is performed on the aux input .

      2 . ON – Processing occurs to attempt to remove lead vocals from a piece of music .

      This process can create “Karaoke” style music for you to sing along to, including key information for harmony generation.
      The processing capability can vary quite a bit from song to song, depend- ing on the way the song was originally mixed .

      Lead Mute – Mutes the Lead vocal and only outputs processed signals .


      There are two settings:


      1 . OFF – Lead vocals are routed to the main mix .

      2 . ON – Lead vocals are removed from the main mix .


      Digital Out Level – Controls the USB output level .

      Headphone Lim – Controls the level at which the headphone output limiter engages.
      Levels closer to 0db allow for louder headphone output levels.

      With this in mind I believe that the best option for your requirements must involve a mixing desk, please see my suggestion on a picture below. I hope this helps. Thank you
      • Jun 29
  • New
    H1r4m
    Newcomer - Level 1
    2022-06-21
    I need repair my voicelive3 extreme please! | Vocal Effects

    good evening.

    I would like to know how I can send my voicelive3 extreme to be repaired with you

    there is a problem... I'm from Mexico and I don't want to pay so much money, what can you tell me to avoid paying so much for shipping and repair

     

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  • New
    Rodders45
    Newcomer - Level 1
    2022-06-17
    TC-HELICON3 EXTREME. | Vocal Effects

    VoiceLive3 Extreme - Can anyone advise me as to a sensible setting for a gentle vocal correction when using the VL3X. I'm not the most accurate vocalist but not the worst..... I do have a Mic Mechanic 2 where the 'correction' procedure is fairly simple and straight forward. The control knob goes from 0 to 100% (I usually set it at about 30/40%). Looking for a similar kind of correction setting when using with the VoiceLive3 Extreme. Any help will be much appreciated. Thank you, Rod.  (sorry for posting the above in the incorrect 'product category' ie effects and signal processors). 

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    • Rodders45
      WilliamR I would go into the edit screen and under hard tune select natural correction. As far as setting it's really a matter of taste, so I would suggest experimenting with how hard you want the auto pitch correction to hit. The default setting of natural correction is sufficient for a lot of people.
      • Jun 18
  • New
    LucV
    Newcomer - Level 2
    2022-06-15
    VoiceLive 2 | Vocal Effects

    Question on VoiceLive 2. 

    What exactly does the "Guitar Effects" button do?

    Does the VoiceLive 2 assign a different guitar effect to every different vocal preset?

    Thanks.....Luc

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    • LucV
      PedroRodrigues Hi LucV, thank you for your post, I would suggest to follow the link below to access a few videos guides where you will find all the information you are looking for. :https://www.youtube.com/watch?v=GlsImL02sMQ&list=PL3A952CAB33D44BFE . I hope this helps .Thank you
      • Jun 15
    • LucV
      ChrisEdwards1 Hi LucV, the Guitar Effects button will enable/disable any selected effect and apply it to your guitar signal, this is on the basis that the Guitar Thru connection is not used as this will mute the Guitar Effects. Holding the Guitar Effects button will enter the menu in which you can alter the effect/mix.

      It is not possible to assign a different effect to each vocal preset as the Guitar Effects are global.
      • Jun 15
  • New
    mykeaster2
    Newcomer - Level 1
    2022-06-11
    VoiceLive(1) will not connect to voice support 2 | Vocal Effects

    I have tried every trick in the book to get my voice live one to connect to voice support two. I have read all of the help sections and the FAQs. Is there some settings I need to change in the utilities? What else can I do?

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    • mykeaster2
      WilliamR Hello, Unfortunately, Voicelive 1 has been discontinued for quite some time now. The voice live one pre-dates the voice support 2 software so it is not compatible.
      • Jun 11
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