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216,312 members
89,521 posts
  • New
    joeshut777
    Newcomer - Level 1
    2021-02-21

    I REGISTERED MY BEHRINGER UM2 ORIGINALLY 10 DAYS AGO .. NO EMAIL OR TRACTION CODE RECEIVED.

    TICKET NO. CAS-425132-K2V3Q7

    0 13
  • New
    UnityofNoise
    Newcomer - Level 1
    2021-02-21

    Are these compatatble or did my XR18 jsut become a brick?  i need to know this asasp becuaes i have jobs depening on it.

    thanks

     

    0 3
  • New
    joeyskye
    Newcomer - Level 1
    2021-02-20

    I have recently purchased UMC-404HD to connect an external microphone for Teams and Zooms calls but I am having issues on how to route the audio output to hear the call via headphones ; I have not tried to connect speakers to the Audio interface. Any suggestions ?

    read more...
    0 7
    • joeyskye
      RexBeckett Hi joeyskye, try this:

      Select the UMC404HD USB Returns 1/2 (aka USB Audio Codec) as playback output for Zoom. This can be done with the Zoom app or by making it the default playback device in Windows Sound settings.

      On the UMC404HD, have the Monitor A/B button out. Turn the Phones level up.
      Use the Mix control to set the mix of live input to USB playback. Clockwise increases the level of USB playback.
      • Feb 20
      • Connecting UMC-404HD to Microsoft Teams and Zoom
        joeyskye Thanks Rex I work with a Mac and PC as well as NDI audio so the routing can get complicated ; however your instructions have been spot on for the UMC404HD which the manual has not documented which would require another two page of illustrations ... Thanks for your help.
        • Feb 21
      • Connecting UMC-404HD to Microsoft Teams and Zoom
        joeyskye I would be happy if anybody in the group has used Zoom and/or Teams with NDI setup using their UMC-404HD ?
        • Feb 21
  • New
    Cbrainum
    Newcomer - Level 1
    2021-02-17

    Hi,

     

    I just received a Xenyx 1222USB mixer and the LED next to the TAP button for FX is blinking.  I have tried pressing it many times but cannot get it to stop blinking.

     

    Thanks for any advice in advance,

     

    Corey

     

    read more...
    0 7
    • Cbrainum
      KyleJohnson Hello, Kyle here with Music Tribe. the TAP button should be blinking, it is the TAP Tempo used for the time based effects. You can tap it repeatedly to set a new Tempo for the effects module.
      • Feb 17
  • New
    sergiguitar2021
    Newcomer - Level 1
    2021-02-17
    Hello
    I bought the pedal plethora x5
    to update it I have downloaded the latest update but it is a Bin format compressed file and I cannot unzip it and nobody knows
    Can't download it in a more common format?
    Thank you
    read more...
    0 3
    • sergiguitar2021
      RobbyWingfield Hello! This is Robby with Music Tribe. I just checked the download and it is downloading as a standard .zip file. If you have VLC Media Player installed it will sometimes try and play a .zip file as a .bin. If you right click on the download and select extract you should be able to unzip the file. Please make sure you are not trying to unzip directly to root folder as well. Dragging the .zip file to your desktop is the easiest way to do this. You can also create a new folder and place the .zip in there before extracting it.
      • Feb 17
  • New
    Sven2453
    Newcomer - Level 1
    2021-02-16

    I am looking for a more detailed manual that would explain how to use the audio links and if you can attach a mixer to the IP1000 with phantom power. 

    0 3
    • Sven2453
      ChrisEdwards1 Hi Sven2453, unfortunately, the only manual available is the quick start guide from the product page.

      https://www.turbosound.com/product.html?modelCode=P0DCW

      However, we do have some videos going over some features of the iP Range on our Youtube:

      https://www.youtube.com/playlist?list=PLaBVAeV51EzhA07lFq4mq9BUEL7VRnF-3

      With regards to the Link A/B outputs these route an unprocessed copies of Input A/B for daisy chaining to multiple speakers, it is also possible to use a mixer with the unit, however, how you connect this depends on what you wish to achieve and how many iP units you are connecting to.
      • Feb 16
    • Sven2453
      Sven2453 Thanks Chris for the reply. Can i connect a mixer with phantom power to the IP, is so is there any special setting. Second, can I attach non IP monitors to the IP?
      • Feb 17
      • Turbosound IP1000
        ChrisEdwards1 Hi Sven2453, thanks for the follow-up. Yes, connecting a mixer that has phantom power is no problem along with using none iP speakers via the link outputs. As an example, you could use the link outputs from your iP1000 to route into a TFX122M-AN as a stage monitor.
        • Feb 17
  • New
    Chester55
    Newcomer - Level 1
    2021-02-16

    How do you get support for a product.  I opened 3 tickets and all were closed without any contact....

    0 6
    • Chester55
      KyleJohnson Hi Chester, Kyle here with Music Tribe. Could you please post one of your Case numbers so that I can look into this for you?
      • Feb 16
    • Chester55
      Chester55 Thanks for the reply
      • Feb 17
      • Support
        KyleJohnson Thank you, it looks like one of the members of our service team sent you an email Yesterday morning around 9:30am Pacific time. Please check your email and spam/junk boxes as well.
        • Feb 17
  • New
    MBSweetwater
    Newcomer - Level 1
    2021-02-16

    Menu shows "Unplug Aux" with no way to remove.

    0 6
    • MBSweetwater
      ChrisEdwards1 Hi MBSweetwater, if you have not yet done so could you please submit a service request ticket for this. If you have already done so could you please share your case number with me and I will investigate the current status
      • Feb 16
      • TC Helicon VoiceLive Play Acoustic
        Kingsaaproperty Pls I got a behringer x2442USB mixer and I have tried every thing to get the correct driver for better performance but Notting the only driver that I got at behringer.com wasn't working well either rather my mixer keeps giving issing noise how do I get the correct driver pleas
        • Feb 19
      • TC Helicon VoiceLive Play Acoustic
        ChrisEdwards1 Hi Kingsaaproperty, the X2442USB requires the ASIO4ALL Driver in order to operate on a Windows PC. If you are using a MAC the mixer is USB Class compliant and no further drivers are required. If upon installing the latest ASIO driver (Please see link below) you are still experiencing issues please submit a technical support ticket.

        https://www.asio4all.org/

        To submit a technical support ticket go to support at the top of the page and scroll down to technical support.
        • Feb 23
  • New
    RobertoTallerico
    Newcomer - Level 1
    2021-02-16

    HI,

    I HAVE HAD PROBLEMS TO CONNECT MY MIXER DJX700 TO THE AUDIO INTERFACE UCA 222.

    THE MUSIC COME OUT FROM JUST ONE CHANNEL.

    CAN YOU HELP ME?

    0 12
    • RobertoTallerico
      RexBeckett Hi Roberto, is your problem during playback from a PC or recording to it? Which operating system is running on your PC?
      • Feb 16
    • RobertoTallerico
      RobertoTallerico Hi Rex, the problem is during the playback from a mac using Traktor
      • Feb 16
    • RobertoTallerico
      RexBeckett Do you hear both sides if you use headphones on the UCA222? Have you tried connecting the UCA222 outputs to monitor speakers or anything else?
      • Feb 16
    • RobertoTallerico
      RobertoTallerico I cannot share pic
      • Feb 17
    • RobertoTallerico
      RobertoTallerico i connected output and input to line
      • Feb 17
  • New
    Wreford
    Newcomer - Level 1
    2021-02-15

    Hi, I have 2x neutrons and I want to put both into a eurorack case. How do I access the audio outputs once I have removed the synth panel from it's base as the audio outputs are part of the base it sits in?

    0 6
    • Wreford
      RobbyWingfield Hello! This is Robby with Music Tribe. If you put your Neutron in a Eurorack you would have to use the outputs on the front panel in the "Out" section. The output labelled "Out" (4th row in the middle) is the same audio output as the rear audio output.
      • Feb 17
    • Wreford
      DavidKnighton Hello Wreford, you can buy a 1U conversion kit for your Neutron rear panel I/O. This will allow you to keep the rear panel I/O forward facing in the same rack as the Neutron front panel. The caveat is that you need 1U rails alongside your 3U rails, and you might need longer bus cables to accommodate the additional distance between panels. See here for more information: https://www.modulargrid.net/e/ph-modular-neutron-main-pcb-extension-red-version
      • Feb 18
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