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172,386 posts
  • New
    Newcomer - Level 1

    However, it is frustrating when you are trying to get into Netgear router login page and it shows the error- not working. This happens due to technical liabilities that can be fixed by trying the following steps:

    • Ensure that your Netgear router is plugged in and receiving constant power supply.
    • Make sure that the cable connection between the devices is proper.
    • If you are accessing slow internet on your device, you will fail to log into Netgear router.
    • Make sure you are putting web address into the address bar not the search bar.
    • Use IP address instead of to get into Netgear router.
    • Check that the default login credentials that you are using are correct.
    • Use the updated version of web browser.
    • Clear the cookies and history of the browser.
    • Power cycle your modem and router.
    • Make sure that your Netgear router is away from electrical appliances such as- microwave oven, cordless phone, etc.
    1 16
  • New
    Newcomer - Level 1

    Hi Everybody,

    I am setting up a 'home office' and have just dug out my MS16 speakers.Does anyone know what cable it is and where I can get a spare?
    Thanks in advance

    0 10
    • CANAAN
      Nigel67 Hi CANAAN. Please contact our spares team and they will be able to advise to pricing and availability. They can be contacted by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Many thanks
      • Jan 5
  • New
    Newcomer - Level 1


    I just bought a MP76, I downloaded the update to my Voicelive play to be able to setup the MP76. My problem is that when I press the Upper button on the mic, setted on the Hit button of the VLP, no effects come in.   I did all the setup on the VLP, selected the functions etc. so that all the effects should comes when I press the mic. When I press the mic, The Hit button lights up but no effects comes in.  Discouraged, the mic is new and I cannot send it back to the store.  Anyone had the same type of problem? THanks

    0 3
  • New
    Newcomer - Level 1

    I recently purchased the Behringer U-Control UCA222 audio interface, hoping to be able to record MS Teams video calls. It partly works, in conjunction with QuickTime Player in screen record mode, with QT showing the audio interface as an output to record all system audio, but what it cannot do is pick up the audio from my admittedly basic iPhone earbuds with integrated mic. The 3,5mm headphone jack is strictly output only. Does anyone know of an affordable audio interface that has this feature?

    1 5
  • New
    Newcomer - Level 1

    Tannoy TS 2.8 Subwoofer problem. 

    I have 2 of the above, 1 of which has bn repaired under warranty but now the 2nd 1 is doing the same. The red led is flashing quickly and won't change to green. Any ideas please

    0 9
    • Bigalsy
      Nigel67 Hi Bigalsy. The subwoofer is stuck in standby mode, probably caused by a fault on the power supply. Is it still under warranty? Even if it isn't, we can still repair it. Please submit a ticket to the Service Team and they can arrange a warranty / non warranty repair for you. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. Many thanks
      • November 18, 2021
  • New
    Newcomer - Level 1


    I opened a ticket for a repair under warranty to a faulty Behringer Ultragraph Pro FBQ1502HD in Victoria Australia. The ticket was closed with little to no support for a service centre in my area nor even country. That's a rather bad business model. Can anyone assist me to find a service centre please?

    0 61
    • DocM60
      Nigel67 Hi DocM60. I am very sorry that your ticket was not replied to. It is possible that someone did reply and the reply ended up in your spam / junk folder. Please can you look there. What was your case number? For Warranty Service, please contact the shop that you purchased the unit from and they will arrange the warranty repair, otherwise please contact our Superpartner in Australia who are Australis.


      UNIT 1, 1-11 Sydenham road


      Australia 46100

      (+)61 2 9698 4444

      [email protected]
      • August 25, 2021
      • Warranty/Service in Australia?
        Nigel67 I have just checked the ticketing system and can see that your e-mail was replied to on the 24th, so i think this must have ended up in your spam / junk. I see you also submitted a second ticket last night, but this has yet to be answered.
        • August 25, 2021
    • DocM60

      Email received -----"Please be aware that you are located in an unsupported territory.
      This means that for further assistance you will need to directly contact your nearest reseller or distributor and they will be able to advise you further.
      If you click on the below links and then press the "Buy" tab, this will give you a full list of our international resellers and service centres who can assist you." ---------Frustration as this is an unrepliable email sent, and the link just sends me back to the start. A 'dead end' ticket in actuality. Thanks for the info Nigel67, appreciate your effort. The "buy tab" sheds no light at all. It's a pain to just get a repair sorted out. I await replies to email and phone message I left. The seller was of no help either.

      • August 26, 2021
  • New
    Newcomer - Level 1

    I'm considering buying a FBQ800 equalizer to use with headphones driven by a computer through the headphone output jack or USB port.  The headphones are Sony #7506 with impedance approximately 60ohm.  The headphone cable has the usual single 1/8" male plug with  1/4" male adapter available.  Questions:

    Connecting computer to FBQ800 inputs:

    1) Can the output of a 1/8" computer headphone jack feed the FBQ800 directly?  If Yes, what cabling and adapters are needed?  If no, what other devices and cabling are needed to connect the headphone jack to FBQ800 inputs?

    2) Can the output of a USB port feed the FBQ inputs directly, or would I need a D/A converter between the USB port and FBQ800?  

    Connecting FBQ800 outputs to headphones:  

    3) What cabling and adapters are needed to connect the FBQ800 outputs to the headphone?  Other devices needed or recommended?

    Other things I should know for this purpose?

    0 26
  • New
    Newcomer - Level 2

    I run the sound at church and know very little about what I am doing. We have had this mixer for about 1.5-2yrs. The issue has been on and off but continues to get worse. The mixer generates its own WiFi that we connect to with an iPad. Very often the iPad will not connect. Sometimes it won't even be able to find the XR WiFi. 

    We have tried a few different troubleshooting ideas and nothing helps. There is nothing else (phone or computer) trying to connect to the WiFi. We have also tried other iPads. What am I doing wrong?

    0 132
    • Fbch
      Nigel67 The XR16 internal wifi uses the 2.4GHz frequency which is the most common and it could be that with all the mobile phones around, etc, the frequency is becoming log jammed. Have you tried using an external router which also uses the 5GHz frequency. This also gives the advantage that you can place the router higher up as having the antenna low down will also affect the wifi range. Please see this video that may be helpfiul.
      • July 21, 2021
      • Behringer x air 16 not connecting to ipad
        Fbch I will try that this week. I have an Ethernet cable run to the sound board but I do not have a computer over there. So if I connect the mixer to my modem, I can connect to the app via the church WiFi? (Like I said, most of this goes over my head)
        • July 22, 2021
    • Fbch

      Hi Fbch. many apologies for the delay in getting back to you. For some reason I only received the notification that you had replied this morning. How did you get on connecting to the wifi. I would advise probably using a separate router rather than the church wifi. if you don't move around the church, have you thought about getting an adapter for the ipad so that you can connect it directly to the ethernet port and charge at the same time. You can purchase Lightning to ethernet port adapters which also have a power adapter as well. A long as the ipad isn't moved around a lot for the cable to be pulled out, then this would probably be your most secure connection followed by the external router.

      • July 29, 2021
  • New
    Newcomer - Level 1

    Hello ... I have the dr 115 dsp horn ... and the handles are very fragile, of the 3 that it has, 2 were broken and the one that remains is also broken but is still functional ... Where can I communicate to see if they can solve something .. Thank you

    0 57
    • MagoLord12
      Nigel67 Hi, please submit a Technical Support Ticket. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • July 19, 2021
    • MagoLord12

      thank you man.... You have a Nice day

      • July 19, 2021
  • New
    Newcomer - Level 1

    I live in Cocoa Florida, where can I get my NU1000 repaired for a good price?

    0 68
    • chevyridah01
      KyleJohnson Hello, Kyle here with Music Tribe. I recommend you contact our Service team so they can recommend a service center. Click on Support and then on Service Request to submit a ticket.
      • June 16, 2021
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