285,082 members
166,985 posts
  • clive1101
    Newcomer - Level 1

    Hi, i have a tannoy definition subwoofer on its third amplifier board and can't get another, any ideas for a replacement amp and do the speakers work in phase ie both move out at the same time or push pull ie one one inwards and one out on the same note

    0 107
    • clive1101
      john0121 Hi Clive, sorry to hear the problem with your definition. Can you please reach out direct to our service team via the Support button. They will be able to discuss options with you if you can provide details of the 3 previous repairs.
      • October 4, 2020
      • definition subwoofer faulty
        clive1101 Thank you, first two repairs boards were supplied via post under warranty and last repair involved sending the boards, both amp and power, to music tribe whereupon i was told there were no further replacements available, i am now thinking of fitting a third party amplifier but need to know how the speakers are wired, ie both push at the same time or push pull
        • October 5, 2020
      • definition subwoofer faulty
        clive1101 thanks
        • October 5, 2020
  • annareccia
    Community Manager
    Hi all, it’s Anna here, Customer Branding Lifestyle Specialist here at MusicTribe. I’m looking forward to collaborating with you, girls and guys! If you have any questions, feel free to ask. Ciao!
    0 46
    • annareccia
      Dukester I've had nothing but trouble trying to put in a care ticket, first one says the issue was resolved but no one ever contacted me, and the second ticket isn't showing yet. Can I speak to someone to get a ticket to send the unit to Las Vegas for repair?
      • June 15, 2020
      • Welcome to MusicTribe Community!
        AlexLane Hi Cecil, could you send me details of the first ticket, case number ideally? I will forward this to the dev team also to look into. Thanks!
        • June 16, 2020
  • Paulo1
    Welcome to our new Music Tribe community 2.0, I’m Paul O’Farrell-Stevens, leader of the Music Tribe Customer Branding team. 

My highly-skilled team of Customer Branding Specialists are really looking forward too engaging, co-collaborating and co-developing new and exciting product content. We will be seeking new talent, fans and beta testers that want to join us to co-create inspiring content. We Empower, You Create
    0 44
  • jnew
    Contributor - Level 1
    0 677
    • jnew

      Hey Guys, 

      New member here with first post. I just bought a TC Electonics Brainwaves and am trying to figure out how to do a very simple effect with it. For the time being I just want to run it mono with a detune effect. I just want the dry signal and 6 or 7 cent effect on it. No delay, no repeats, none of the 2nd's, 3rds, 4ths or other semi tones or octaves. Just a straight forward 6 or 7 cents that I can mix in. I drove all over this town to find the appropriate cable and have downloaded the tone print app. But I can's find where you can set individual cents. Can anyone help? Thank you,


      • June 7, 2020
    Contributor - Level 1

    What is the RMS per channel in 8ohms load? Thank you!

    0 112
  • bobbywolfe
    Newcomer - Level 2

    Trying to hook up an android to a xenyx mixer. Am I understanding correctly that you need a mono (not stereo 1/4"adapter) to get the correct signal into a mono channel or a 3.5mm to a splitter 1/4 mono to go left and right? 

    0 97
    • bobbywolfe


      Hello Bobby, welcome to the community.


      You should use a stereo splitter cable like this and connect to a stereo channel. There really is not a way to connect both stereo sides to a mono input but you could connect just one side of the splitter cable if you don't have a spare stereo channel. 


      Cables that have a 3.5mm TRS plug on one end and a 1/4" TRS plug on the other will not work correctly for this application.

      • June 5, 2020
  • Markcuson
    Contributor - Level 1
    0 69
    • Markcuson

      Hi @Markcuson,

      I hope you are well.

      It is only possible to link like for like units via Bluetooth, unfortunately with this in mind, the setup mentioned will not work. Please also note this is the same for the V1 and V2 versions of the iP Range.

      Due to a difference in DSP, it is not possible to link for example an iP500 V1 with its V2 counterpart.

      Hope this helps

      Christopher Edwards

      Customer Solutions Lifestyle Specialist

      • June 4, 2020
  • Uniquecuddles
    Contributor - Level 1

    I just received my UltraVoice XM8500 and it seems like it maybe missing some parts but if not I dont know how to connect it!15910433928111358382249393561466.jpg

    I dont know how to connect please help it looks as if pieces might be missing

    0 101
    • Uniquecuddles


      All I can see is the mic and mic clip, what would be missing? Looks like you would only need a mic cable, they usually don't come with the mic. If there are other mic parts missing, it can't be seen in that photo.

      • June 1, 2020
  • kidd
    Contributor - Level 1

    How do you connect a Sangean DAR-101 to a xenyx 802 to record and play?

    0 113
    • kidd


      Hello Larry, welcome to the community.


      It looks as though the DAR-101 has a 3.5mm stereo socket for line input. You should be able record from the 802's 2-Track Output by connecting a cable like this to the DAR-101's Line IN. Make sure the 2-TR To Mix button on the 802 is not pressed as this mutes the recording output.

      • May 30, 2020
  • Monte
    Contributor - Level 1

    Bought this speaker on line thru Guitar Center. Scratch and dent. Can't find receipt. GC was no help. Amplifier quit working. Where should I send ? Just the amp or complete speaker. Will it be backed by warranty?

    0 163
    • Monte


      If you registered your speakers, seems it would be covered. Maybe not for the full 10 years being dent and scratch but it is possible. Either way, you need to create a CARE ticket. While signed in, click the "Support" tab up top of this page and follow the directions.

      • May 29, 2020
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