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  • New
    rdenker
    Newcomer - Level 1
    2022-06-30
    Plethora X5 with new ipad | Guitar and Bass

    I recently got a new iPad. Loaded TonePrint app. And the app does not recognize any of your user made TonePrints. 

    what can I do to get this to recognize the TonePrints so I can edit them?

    thanks in advance.

    Ric

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    • rdenker
      ChrisEdwards1 Hi rdenker, If you have previously created your custom TonePrints via the editor on another device than what youare experiencing is correct. The TonePrint editor is not capable of transferring/recognizing custom TonePrints that have been made on another device.

      For example if I made a custom TonePrint on my iPhone stored it into the Plethora and then connected the Plethora to my PC I would not be able to recall that TonePrint.
      At this moment in time the only way around this would be to create multiple versions of your custom TonePrint across all devices.

      Being able to recall custom TonePrints on multiple devices is a feature request already on the Dev teams list and they are looking into this, however, I cannot confirm if or when this will be implemented.
      • Wed at 11:13 PM
  • New
    steveboy1
    Newcomer - Level 1
    2022-06-24
    TC Helicon Voicelive 3 Extreme Backingtracks Click ( Metronome) | Guitar and Bass

    Hi , I can't get the internal Metronome to work with the Backingtrack .

    It is possibile ? Or it only works with the Looper ?

    I've seen in the User manual this :

    Under Output setting :Backing Track setting With the Backing Track setting, Backing Tracks are routed to the guitar outs. If both outputs are connected, the signal is in stereo. If one is connected, the signal is summed to mono. This mode allows you to have a two-component Backing Track where “the click” is sent to one ¼” output and “the track” to the other. These signals can then be independently routed wherever you Setup VL3X – Reference manual (updated 2015-10-20) 161 wish. Usually, you will have “the track” go to the front-of-house mixer and “the click” to a stage/ monitor mix (or the drummer). If you’re listening to Backing Tracks over your headphones, you’ll hear hear the split tracks as described here, with “the click” on one side and “the track” in the other. 

    Thanks for the Answer

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  • New
    PaulElliott
    Contributor - Level 1
    2022-06-21
    VL3X live recording & playback | Guitar and Bass

    Hi, I know how to record live performances but I can't find any method of replaying the recordings? Any idea anyone? If I take the thumb drive to another device, the audio level is very low, any particular reason?

     

    Cheers, Paul

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  • New
    greyrocker
    Newcomer - Level 1
    2022-06-18
    Migrating a Toneprint to a different pedal? | Guitar and Bass

    Is it possible to use a Toneprint for the Viscous Vibe pedal in a Shaker Mini vibrato pedal? 

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  • New
    Maestro108
    Newcomer - Level 1
    2022-06-17
    Finding Support Ticket Help | DJ and Production

    I am newly registered on the site. Can someone PLEASE help me find where my Tech support ticket number is in this labyrinth??

      Or tell me why my X Touch One is stuck in UP mode even after succesfully installing the 1.10 firware???

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    • Maestro108
      Nigel67 Hi Maestro108. When you submitted your ticket you should have received an automated response with your ticket number. Please check your Spam and Junk folders.
      • Jun 18
      • Finding Support Ticket Help
        Nigel67 I have seen your case in a colleagues queue. Looks like you have been trying to send a video through. I will ask a colleague to pick it up as he is not back in now until Wednesday.
        • Jun 18
  • New
    GlennGarafolo
    Contributor - Level 2
    2022-06-13
    my VL3 | DJ and Production
    Good morning,
     
    I have your TC helicon VoiceLive 3 unit. I saw on youtube that a guy posted a short video of useful tips and tricks. One of the tips was to shut off Mic Clip protection. He went into setup,...input, and turning the large dial once to the right. However, Mic Clip protection does not show up on my LV3. Any thoughts, or is this only available if I do a firmware update?   Help!!
     
    Here is his video. It is tip number 2
    https://www.youtube.com/watch?v=vuL4Oal_3SU
     
    Thanks
    Glenn
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    • GlennGarafolo
      NicJonesMT Hi Glenn.
      Can you confirm that you have the latest Firmware version installed?
      This is done through the Voicesupport 2 application. You can download this from the "Software" section of the Product Page. It may be that the user in the video has a different firmware version installed to what you have.
      • Jun 14
    • GlennGarafolo
      GlennGarafolo

      • Jun 14
    • GlennGarafolo
      GlennGarafolo

      Thank you for your response. As of yet, I have not done any firmware updates. I have been hesitant after reading problems others have had with their firmware updates.
      • Jun 14
    • GlennGarafolo
      RUSH40 can you help with an issue on firmware updates?
      • Jun 16
  • New
    Jezta37
    Newcomer - Level 1
    2022-06-13
    Product Registration | DJ and Production

    I just bought a behringer UMC202HD from a private seller from Facebook marketplace. How can I register my product? Do I need to do a liscence transfer?

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      Oldest
    • Jezta37
      Nigel67 Hi Jezta37. Unfortunately it is probably not worth registering your product with us as the warranty and Traktion code is for the first owner only. Many thanks
      • Jun 13
  • New
    kparke1555
    Newcomer - Level 1
    2022-06-13
    Behringer 2600 | Synthesizer and Keys

    I have 2 new 2600's which seem to have the same problem.  Neither will change pitch below C4 from any midi keyboard.  I've tried a few with the same result.  They all stop going down below C4.  If I use them as euro modules with CV inputs everything works as normal, but I have other Berhinger product synths and they all work properly below C4 with midi.  Also I just noticed the power light cycles thru from Red to Green to Yellow.  Is this normal or should it stay on green?  Is anyone else having this issue?

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      Oldest
    • kparke1555
      NicJonesMT Hi Kparke1555
      Can you please click support at the top of the page and submit a technical support ticket.
      • Jun 14
  • New
    Marcidee
    Newcomer - Level 1
    2022-06-10
    Behringer FCB1910 | Synthesizer and Keys

    I'd like to program this component to use as a one octave bass foot keyboard..... can anyone help me?  

     

    What other components would I require?

     

     

     

     

    Thanks!!!

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      Oldest
    • Marcidee
      NicJonesMT Hi Marcidee.
      This is dependent on the Virtual Instrument that you are using the FCB with. You would need to program the FCB to send a Note On CC message for the notes that you want to use.
      If you click support at the top of the page and submit a tech support ticket, if you let us know what instrument you want to use it with and your desired outcome then we can advise further.
      • Jun 11
  • New
    Theunpers0n
    Newcomer - Level 1
    2022-06-06
    Deepmind 12 preset export problems! | Synthesizer and Keys

    Hey folks! 

    ive made a bunch of presets that I'd love to export and share with friends but really scratching my head about how to do it. I think I managed to export a bank of sounds using MIDIOX but I don't want the entire bank ~ just 40 or so from the bank. Anyone know how to do this? 

    cheers! 

    Ally 

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