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253,562 members
131,130 posts
  • New
    JackGibson
    Newcomer - Level 1
    2021-10-15

    I am an indoor city of this company. And no one will answer my emails. I want off the website! How come I can't get one person to answer me at this company? Yet you use my image freely?? We had a deal. And when the company sold I never heard from anyone again. You stopped dealing with me. NOW TAKE ME OFF THE WEBSITE!!

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    0 1
    • JackGibson
      JackGibson I am an endorsee of this company and nobody will answer my 50 emails!! Does ANYONE work here??
      • Fri at 6:31 AM
  • New
    XIDDENX
    Contributor - Level 2
    2021-10-13

    hi everyone,

    My crave has quite noisy audio out. Osc. sound can be heard very low. It is connected to S32 via DI800. I tried various connection options like direct to S32 and wing local input. Nothing changed. I uploaded a video. It may be more practical to determine the problem and possible solution.

     

    Thanks

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    0 10
    • XIDDENX
      RobbyWingfield Hi Xiddenx, this is Robby with Music tribe, it sounds like I am hearing notes change. Are you controlling it with something? Could you submit a case at the support tab above with a video that shows your settings? Thanks!
      • Wed at 2:33 PM
    • XIDDENX
      XIDDENX

      Thanks for quick response. It is connected to Arturia keystep pro via akai mpc live which has midi multi function can control multi equipment through its usb ports. I tried with midi cable direct connected to midi out port of keystep pro. Nothing make any difference even I also played it with crave's own keys. Crackles and pops are generated during playing over notes. I will do your advice.

      • Wed at 9:44 PM
  • New
    zergeiW72
    Newcomer - Level 1
    2021-10-09

    Driver / ASIO - problems from Windows XP Pro SP 3 32Bit to Windows 10 64Bit .

    For some odd reason I can't get my UMC202HD - Working on any of my PCs . Not on a XP Laptop or a Windows 10 Desktop .

    Tried all of the driver versions, but nothing seems to help .

    The sample rate in the control panel sticks to 48Khz though I've set the project sample-rate in REAPER v6.36 to 44100 as well as requesting a sample rate of 44.1Khz and a buffer size of, what ever .

    The product is almost brand new and I've had these problems with it since the very first day i got it .

    Some support here ...

    - T -

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    0 9
    • zergeiW72
      Nigel67 Hi zergeiW72. Can I confirm that for your Windows 10 computer, you have downloaded and are running the Windows driver V5.12.0? If you are using a USB Hub, please can you try plugging directly in to the computer as some have been found to cause issues. Also make sure that you are plugged in to a USB2 compatible port. If you go into Device Manager, and then Audio Inputs and Outputs, does the UMC202HD show up as a IN 1-2 and an OUT 1-2? Further down the list in Device Manager, does it show up as BEHRINGER USB 2.0 Audio Devices? If so, then the computer is recognising the UMC202HD. If you right click on the speaker icon in the bottom right hand corner of your screen and select Sounds, a new page will open. If you select the recording tab, then highlight the UMC202HD device and select Properties - Advanced, is 2 channel 44.1KHz selected as the Default format? Also make sure that in the enhancements tab, 'Disable all enhancements' is ticked. Do the same for the Playback tab. If none of the above shows up any issues, then you will need to raise a Technical Support Ticket and we will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • Oct 9
  • New
    Bruzmuse
    Newcomer - Level 1
    2021-10-08

    Hello everyone. I just now joined the forum and cannot wait to be part of this community as my experience grows!

     

    I have a Ditto voice and a Play Acoustic. I want to use both and simply line them up and plug them into my amp.

    Last night on my first attempt I put the Play Acoustic first in line then ran that into my Ditto Vocal and all my amp did was hum.

    I will isolate the Ditto Voice later today as I experiment and work through this myself. 

    In the meantime I thought, heck, join the cool forum because you all have been there/done that!

    Well, I could barely hear the Ditto. I bought it new/used off Reverb so someone has something programmed in there already.

    One note: I'm using my Ditto Voice for my guitar. 

    I have all the adapter cables to convert from XLR to 1/4" and vise versa.

    So, thank you in advance. Pretty simple stuff I think.

     

    Looking for suggestions of any kind. Thank you all in advance.

    Bru

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    0 9
  • New
    propane77
    Newcomer - Level 1
    2021-10-07
    do adapters exist to be able to attach my PMP550M to a rack?
    if so do you have a product number?
    thank you 
    0 4
    • propane77
      Nigel67 Hi propane77. The rack mount metalwork should be included when you purchase the unit. The are packed in the cardboard protection at either end of the unit. The part number is Q62-00300-06870, you will require 2 plus the relevant screws. Please contact our spares team and they will be able to help you purchase a pair including the screws. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. Many thanks
      • Oct 8
  • New
    mjoshi504
    Newcomer - Level 1
    2021-10-03

    Due to faulty adapter, the resistor got burnt, i don't know the value could someome help me to find the right resistor which used in behringer bdi21?

    Thanks

     

    0 22
    • mjoshi504
      mjoshi504 Is anyone can tell me the value or color code?
      • Oct 3
      • Behringer bdi21  Burned Resistor
        Nigel67 Hi mjoshi504. R37 is a carbon, 12ohm, 5%, 0W5 resistor.
        • 1
        • ·
        • Oct 3
      • Behringer bdi21  Burned Resistor
        mjoshi504 Thankyou so much
        • 1
        • ·
        • Oct 4
    • mjoshi504
      Onyeoji Any one able to recommed a reputable sound engineer to help a church fine tune its new upgrade digital mixer(Beringher wings) for optimum proudction. Any help will be appreciated please.
      • Oct 5
  • New
    JackieBlueBass
    Contributor - Level 1
    2021-09-29

    I have 3 broken knobs on my RH750. Are the replacements better?  How do I get replacements?

    0 6
    • JackieBlueBass
      Nigel67 Hi JackieBluesBass. Please contact our Spares Department and they will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Many thanks
      • Sep 28
    • JackieBlueBass
      JackieBlueBass

      Thanks!

      • Sep 29
  • New
    zergeiW72
    Newcomer - Level 1
    2021-09-27

    can’t get this USB-AUDIO interface working neither with REAPER 6 or Pro Tools 9

    REAPER detects the unit, but playback or rec won’t work or start .

    Pro Tools fails in init the unit . Says it’s used by other program .

     - Zergei -

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    0 6
    • zergeiW72
      RobbyWingfield Hi Zergei, this is Robby with Music Tribe, please make sure you have installed the UMC Driver available here under "Software". Make sure you have set your UMC202HD as your primary input and output device in Windows and your DAW and that you have "Exclusive Mode" for it unchecked in your Windows audio settings. If you're still having trouble, please submit a Support ticket at the link above and we can give you more individualized help. Please make sure you include your computer specifications and your OS with your submission, thanks!
      • Oct 2
  • New
    jbogusz
    Newcomer - Level 1
    2021-09-26

    Hi,

    I can't get any expression pedals to work anymore.  I was using an M-Audio pedal that seemed to sporadically work.  Now I can't get any to work.  I also used a SONICAKE Vexpress Passive Volume & Expression EXP Pedal to no avail.  Maybe I'm doing something wrong or missed a config setting?  I've calibrated quite a few times, but nothing.

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    0 7
    • jbogusz
      RobbyWingfield Hi Jbogusz, this is Robby with Music Tribe. It sounds like you are using your Plethora X5 correctly but just to make sure could you please follow these steps to calibrate your expression pedal. If you're still have trouble with your unit please submit a support ticket at the Support link above. If you could submit a video of the issue with your case that would help!

      The Plethora X5 is unique in that it doesn’t matter what impedance the expression pedal is. As long as you’re using a stereo cable, all you need to do is calibrate it, and the Plethora X5 will detect the pedal’s impedance.

      Flip the left switch to EDIT, then use the EFFECT encoder to scroll down to Settings.
      Select Global, then select EXP CALIBRATION.
      Choose either Automatic or Manual, then follow the on-screen instructions to complete the calibration.
      • Oct 2
  • New
    jl1016
    Newcomer - Level 1
    2021-09-24

    The Toneprint App gives you the option of marking any Toneprint you like for a specific pedal as a favorite.  The issue is, if you go back and look at the favorites you marked for the different types of pedals you have, you are presented with a long list of items which appear to be default sorted based on the Toneprint name rather than, say, the pedal type (e.g. chorus, delay, etc.). 

    So, for example, if you just want to look at ONLY your Hall of Fame Reverb favorites, you cannot do so.  Rather, all of your reverb favorites are lumped in with your chorus, tremolo, and delay favorites, and unless you remember the specific favorite name, you'll have to wade through the list of ALL of your favorites until you find the one you want.

    Suggested Toneprint App enhancement: Allow for the sorting/filtering of toneprint favorites based on pedal type.  Query example: show me all of my delay favorites; show me all of my chorus favorites, and so on.

     

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    0 8
    • jl1016
      RobbyWingfield Hi jl1016, this is Robby with Music Tribe. I will pass your request along to the development team, thank you!
      • Oct 2
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