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298,482 members
182,089 posts
  • New
    rickeyboards
    Newcomer - Level 1
    2022-09-20

    I get a load, high pitch squealing noise when I run the monitor signal from my JBL Eon One through any channel of my Behringer X18 mixer.  The monitor signal works fine through other analog mixers.  The squealing occurs with different power amps, different DIs and different cables.  I also get the squealing with the line-out from a Carvin bass amp.  Other line-outs work fine.  I have my my bus 6 signal routed to USB output for live streaming. 

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    0 1
    • rickeyboards
      NicJonesMT Hi RickeyBoards.
      Please click support at the top of the page and submit a technical support ticket.
      • Thu at 3:42 AM
  • New
    HazelMears
    Contributor - Level 1
    2022-09-04

    Hi, we use the XR18 connected into our Macbook Air for our livestream (into OBS) however the Mac has stopped recognising the XR18 as a sound input. Its listed as a device but doesn't show as active.

    I've changed cables, even tried it on a different Macbook which didn't even detect it as being there. We're currently on 1.18 for the firmware, could this be the issue?

    Has anyone else had this issue and/or does anywhere know where I can get the earlier firmware versions from? I have seen in other forums that the mac os stopped recognising the XR18 but they got it going using an earlier firmware. I'd rather not downgrade it but if that would get it working again I'll do it! Thanks.

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    0 4
    • HazelMears
      Nigel67 Hi HazelMears. This seems more hardware related than firmware. However, you can find older versions of firmware at this link - https://www.behringer.com/downloads.html. Select XR18 in the Product column and Software in the Type column. You will then need to tick the box labelled 'Show all Versions' and the older versions of firmware will appear. Have you tried a factory reset on the unit. This sometimes works.

      Any show / presets that you have on the unit will be deleted.  With the unit powered, locate the hole in the front panel by the access point logo.  There is a switch behind the hole.  Push something through the hole gently until you feel a click as the switch activates.  Hold the switch in for 12 seconds and when you release, the unit will reset.  Set up the connection again and see if you can connect back up to the USB port.

      If this does not work, I would suggest filling out a Technical Support ticket and we will be able to advise further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket.
      • Sep 5
  • New
    EddieLee
    Newcomer - Level 1
    2022-07-31

    Can the mp3 usb port be used to receive bluetooth playback if a bluetooth dongel is plugged into it?

    0 5
    • EddieLee
      KyleJohnson Hello, Kyle here with Music Tribe. Unfortunately no that will not work, the USB port is not designed for a Bluetooth receiver.
      • Jul 31
    • EddieLee
      EddieLee

      I had a feeling that was the answer, but... asked anyway! Thanks!

      • Jul 31
  • New
    stxticgreen
    Newcomer - Level 1
    2022-07-07

    it says theres a pnp problem and i dont know what that means can someone please help.

    0 5
  • New
    Skyblue
    Newcomer - Level 1
    2022-06-21

    Hi I bought Flashback 2 Delay sometime ago. I have heard somewhere it's not for commercial use! I want to know is that true?

    Can I use my Flashback 2 Delay or other TC electronic pedals for live shows and commercial use?  Thanks!

    0 6
    • Skyblue
      ChrisEdwards1 Hi Skyblue, yes, it is ok to use your pedal and any other TC pedal for these purposes. There are many artists who use our products for these instances.
      Would it be possible to share the source of this information?
      • Jun 23
  • New
    ConorTKerrigan
    Newcomer - Level 1
    2022-06-14

    I have a ticket open with Tech Support regarding an RMA for my GoXLR Mini. I was asked for more information regarding my address and phone number, which I provided but I've since had no response for 2 days. What's happening?

    1 19
    • ConorTKerrigan
      NicJonesMT Hi Conor.
      Can you confirm your Case number and I can then look into this for you.
      • Jun 14
    • ConorTKerrigan
      Telemadness1 I too have open Care Tickets with no response from anyone at Music Tribe. 2 of my Care Tickets have even been Cancelled without anyone contacting me !
      • Jun 15
    • ConorTKerrigan
      RUSH40 good luck!
      • Jun 17
  • New
    khongkhiem22
    Newcomer - Level 1
    2022-05-10

    Hi
    I have a Konnekt 6 its firmware ver 1.02 
    i need the firmware ver 2 or last firmware

    Where can the firmware for desktop Konnekt 6 be downloaded from?

    please help me
    thanks

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    0 9
    • khongkhiem22
      khongkhiem22 please give me firmware
      • May 10
    • khongkhiem22
      khongkhiem22 I logged into website and installed Driver version 3.6.1 for Windows already. However, Firmware version is still 1.02 build 1995. So, I wanted to upgrade to Firmware 2.02 build 2221 or last firmware     (this version has much better sound quality). Thank you.
      • May 11
    • khongkhiem22
      Nigel67 Hi, please try this link https://www.tcelectronic.com/downloads.html Select Desktop 6 in the Product Tab, Software in the Type and then tick the box labelled Show All Versions.
      • May 11
  • New
    mac33
    Newcomer - Level 1
    2022-05-09

    Submitted a ticket on 5/1/22. Within 2 days the ticket status showed problem solved. Where do I find the solution? Never received an email or link.

    0 37
    • mac33
      NicJonesMT Hi Mac33
      Can you please check your email settings. 2 emails were attempted to be sent to you however they were rejected by your Email client.
      Can you please ensure that [email protected] is not blocked.
      Once you have changed this, let me know and I will ask the team to resend the last email.
      • May 9
      • Problem solved??
        mac33 If they resent the email, I am still not receiving it.
        • May 10
    • mac33
      mac33

      Thanks for quick response. Double checked and [email protected] is not blocked. I added to safe senders also.

      • May 9
    • mac33
      mac33 If they resent the email, I am still not receiving it.
      • May 10
    • mac33
      mac33

      Today I finally received 5 email responses with the same links. All 5 brought me right back to this conversation. Nothing found from Nigel as indicated.

      • May 12
  • New
    Philip1964
    Newcomer - Level 1
    2022-05-09

    Hello everyone,

    I bought a new laptop (ASUS Vivobook15) I want to connect my mixer, a behringer xenyx2222usb to my laptop. I want to record voice and audio. I am using audacity to record. When I am recording i hear a echo in my speach. The laptop has no input. just a headphone entrance. Do i need to buy an audoi interface or am i doing someting wrong with connecting. 

    Please help!

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    0 21
    • Philip1964
      Nigel67 Hi Philip1964. As long as you have installed the ASIO driver from the Software tab at this link https://www.behringer.com/behringer/product?modelCode=P0A0L, then all you require is a USB cable between the mixer and the computer. The X2222USB does contain an FX Processor, so it is possible that you are feeding audio through that to the mix/USB outputs. I would suggest that to start with, you use just one microphone plugged into an input channel. Make sure that the two red and one orange knobs are turned all the way down on that channel. Make sure that the 6 red and 2 orange knobs above the Main Mix, and Sub 1-2 faders are also turned all the way down along with the Sub 1-2 faders. Now talk into the microphone and record the audio on your computer. Listen to the Main mix Output on your headphones to check for the echo. Make sure the the 2-TR/USB To Main switch is in the up position. Hopefully this will fix the issue. If not, I would suggest filling out a Tech Support ticket where we can gather further information and fix the issue. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • May 9
  • New
    BrentHubbs
    Contributor - Level 2
    2022-04-19

    I am trying to update an old system in a church. Currently it has two x-32 mixers and all audio to the mixers are analog. and run through a patch panel, so everything from the stage is in an analog snake into an analog patch bay where you go to the house mixer and to the broadcast mixer. The Broadcast mixer is in another booth and is probably 60-70 feet away from the patch panel. My question is can I remove that old analog patch panel and replace it with the s32 stage box and run output from the aes50 connectors to the mixers meaning the A output goes to my house mixer and the b output goes to my broadcast mixer and is that the easy way to do it? 

    I undertand that simply try and connect the two mixers then one mixer will have gain control over the other meaning the two mixers won't be independent of each other to create two true mixes. 

     

    Thanks

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    0 18
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