Hi!

Recently got our HD96-24 and brought it out for a musical this week.
88 inputs with wireless mics, orchestra and band.
Show file with 70+ scenes
All of this connected through a DL251 and two DL153 on stage.

It's a wonderful and powerful mixer, and we do really love working on it. But several problems have made the production difficult. Surface randomly crashing and rebooting, but still putting sound out.
Show file that randomly cannot be loaded unless you reboot the whole thing.

Have been in contact with Midas and our "local" distributor, but haven't been able to figure a solution out yet.
We are running the newest console firmware, 1.16.0 and the newest surface update 0.9.11. Plus our stageboxes are updated aswell.

We have even brought a new basically unused HD96-24, form a concert hall 4 hours away. And the problems seem to carry over. Starting to wonder if it can't handle a show of this size, but that wouldn't make any sense..

In the middle of producing a musical with premiere a few days away, this isn't what we had hoped for.

Still trying to get a stock check on a M32.........................5 email have gone unanswered, several "cases closed" without any documentation to support closing it or even speaking with me............

I know the audio world is a mess for you folks as well. Set an example and start following up.............

Hello all.

At first I thought this problem was a product of deploying V4.3 onto a new Win10 box.  I have now upgraded M32-Edit from 4.2 to 4.3 on an established PC and this new problem has been repeated.

Specifically.  In v4.2, when clicking Save or Load the Windows explorer window would open to the last folder accessed by this application.  Now in v4.3 clicking Save or Load causes the Windows explorer window to open to the root User default folder location - very time.  This forces the user to click-dive to find the appropriate folder to load or save.  When you come back to load or save again, you need to repeat the exercise.  VERY FRUSTRATING!

Now that I've proven this is an M32-Edit problem, and not a Windows problem, I need to drop this directly on MG and ask that when you offer new features (sarcasm intended), don't make others inoperable.  AND - PLEASE RESTORE WINDOWS EXPLORER FOLDER MEMORY.

Thank you.  Dwayne A.

Im trying to test some midi commands for muting mute groups over midi. As i dont have the M32 at home i'm trying to test everything in the edit software. But i cant get m32 edit to responde to anything.

im following this sheet

https://community.musictribe.com/pages/kba?articleId=b675dad0-fb77-ea11-a811-000d3ac693d8&brand=Midas

i'm sending from ableton live to "network session" cc80 on channel 2 to turne ON/OFF mute group 1, but it does not work.

i have also tried with a midi foot controller, but m32 edit i not responding to anything.

so does midi only work if i have the console ? 

Hey,

One of the channels on my Midas Venice F24 makes some ruffling noises sometimes when there is nothing connected to the input on that channel. Would appreciate it if anyone could help me with this!

Thanks :)

Hey! im new to posting here but i just need a quick anwser to a question. Ive submitted 2 care tickets now in relation to aquiring Parts to repair a M32R i have. I cant seem to get anyone on the care team to email me back and when i check my ticket status it just says "Problem Solved" but no real anwsers have been given. Working with tech support trying to accomplish repairs is turning out to be very frustrating and im just reaching out to see if anyone might have any suggestions. I literally just need to order a new PSU haha thats it. 

I have 6 DP48s and they've been rock solid until last Sunday when we used them. I had some completely drop all signal coming into them. It seemed like 1 worked and the rest dropped out. They eventually reconnected but that's a no-go when you're using a click track. Suggestions?

My signal chain: Midas M32>AES50B>DP48>DP48>DP48>DP48>DP48>DP48