• New
    Monge47014
    Newcomer - Level 1
    2022-07-26

    Hola,

    tengo 2 MILAN M15, y me gustaría ampliar con un sub.

    Había pensado en el IQ18B, me podéis decir que tal quedaría?.

    Veo que no esta disponible en ninguna tienda, y lo necesitaba ya, me podriais decir donde hay disponible para comprar ya?, o tiempo estimado para poderle comprar.

    Gracias.

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    0 15
    • Monge47014
      GaryHiggins Where are you located, I have 2 hardly used ( maybe 4 times) I want to sell. I will give a very good price.
      • Jul 26
  • New
    fricia
    Newcomer - Level 1
    2022-07-15

    Hello everyone

    I'm currently updating the firmware on an iQ system consisting of 2 iQ8 and 1 iQ18B. The update on th iQ8s worked like a charm, but the iQ18B is stubbornly resisting. It is currently on firmware version 2.1 and no matter I do: When I start the 2.3 firmware update program that worked for the iQ8s nothing happens.

    I tried differend USB cables, different USB ports, different orders off connection/turning on the devices all to no avail. The iQ18B also doesn't show up in the Turbosound Edit software. But it does shows up in my connected devices list and for all I can tell it is properly connected to the computer.

    Does anyone have an idea what could help? Could this have something to do with the different hardware versions? Maybe you can't upgrade to 2.3 from 2.1? Any help is much apprecieated!

    Fricia

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    0 24
    • fricia
      Nigel67 Hi Fricia. Please can you submit a Technical Support Ticket and we will be able to help you further. It looks as though you have tried all the main options so we will need to look into this further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • Jul 17
    • fricia
      TheMorpheusExperience Hello there! I currently own a set of 2 x custom 18” (457mm) LF TurboBass drivers And I am looking to find if anyone knows the appropriate wire gauging for said drivers? Thank you a lot!
      • Jul 25
  • New
    Mikol03
    Newcomer - Level 1
    2022-07-11

    My iQ15b is receiving signal from my board and passing it to the mains with either the A or B XLR input/output.  When selecting setup it show it is on local, but when trying to push nob to change ot ultranet it states (CHECK ULTRANET!) and does not allow me to do anything.  I do not currently have my computer set up to see if the speaker allows me to do something that way and I am wondering if someone knows what may be happening and if I should put in the time to set up a connection via my computer.  Thanks in advance.

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    1 9
    • Mikol03
      Paul_Vannatto When connected to the analog inputs (A or B XLR-F), make sure the input knob is turned up. The Ultranet can only be used when you have an Ultranet output from one of the digital consoles (eg. XR18, X32, M32, etc.) connected to the iQ15b Ultranet Input port.
      • Jul 11
  • New
    RollyWagas
    Newcomer - Level 1
    2022-07-07

    Is it possible to use the IP3000 SUB (no tower) as stand alone to pair with other mid hi speakers? I have purchased the IP300 MIDHI, and I want to pair them so I do not need to buy another subwoofer.  

    There are instances that I just need one IP3000 but it is not wide enough to cover a wide venue. I purchased the 1p300 to do this because of its wide dispersion and flexibility to use  for smaller acoustic gigs (no sub).

    Hope turbosound engr can reply to this question.

     

    Thanks.

     

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    0 10
    • RollyWagas
      ChrisEdwards1 Hi RollyWagas, whilst in theory this is possible we do not recommend this. Doing so will cause an open load and can cause damage to the unit, any damage caused due to operating in this manner may void your warranty.
      • Jul 7
    • RollyWagas
      RollyWagas

      Thanks for the confirmation Chris. Now, I need to shop for small sub for my IP300.

      • Jul 8
  • New
    RollyWagas
    Newcomer - Level 1
    2022-07-05

    I have difficulty updating firmare to latest version (2.2.2) IP3000. Using IPAD app, the option to update firmware won't appear. I was able to update (time of purchase) before using same procedure.  

     

    Thanks 

    0 8
    • RollyWagas
      Dale_M You need to check your serial number as V1 speakers cannot be updated see this link: https://youtu.be/3_1aavh5dsk
      • Jul 5
    • RollyWagas
      RollyWagas

      Thanks Dale. Mine is version 2. I was able to update before. Only this time it can't.

      • Jul 5
    • RollyWagas
      VDJJD Sell those speakers as fast as you can they are not worth the headache in the long run, don't ever buy turbosound again
      • Jul 5
  • New
    Rem1836
    Newcomer - Level 1
    2022-07-02

    Hi, I have a pair of IP1000s and one of them suddenly stopped working-turns on but no sound. Tried "forget device" and even hit the factory reset..no luck..any thoughts? Thanks!

    rob

    0 6
    • Rem1836
      NicJonesMT Hi Rem1836.
      Please click support at the top of the page and submit a technical support ticket.
      • Jul 3
  • New
    Jheichzk
    Newcomer - Level 1
    2022-06-29

    Hi,

    I have 2 Turbosound iP3000 systems but one has a problem: when the volume of the basses is high the whole system suddenly stops working during a few seconds before working again till a new "big bass" comes, please help me !

    Thanks

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    0 10
    • Jheichzk
      WilliamR Hello, please click support at the top of the page and submit a technical support ticket
      • Jun 29
    • Jheichzk
      VDJJD it is a main board issue I have the same poblem you can't get the part sell the speakers eat the loss and never buy turbosound again
      • Jul 5
  • New
    Agus84
    Newcomer - Level 1
    2022-06-27

    Can you guys help me, to find where I can get spare parts for loud speaker Turbosound,. I have a problem with the spare parts,Thank you for those who want to share the sales link 

    0 12
    • Agus84
      djtetei If you have a faulty PCB component, I doubt you will be able to get the specific component from MusicTribe, because, as far as I know, they will only sell you the whole PCB. You can try opening a support ticket or you can try outsourcing the required component from a donor PCB.
      • Jun 27
    • Agus84
      Nigel67 Hi Agus84. As djtetei has mentioned above, you will only be able to purchase a pcb from us, not the individual component. For this you would have to look at RS Components, Farnell or similar. If you require a pcb, then please contact our local Super Partner or Authorised Service Centre in the country that you reside. Please go to this link and select Store or Service Center - https://www.turbosound.com/buy.html Many thanks
      • Jun 27
  • New
    Leedubs
    Newcomer - Level 1
    2022-06-26

    I have 2 IP3000 speakers. One of them would not power up. I thought it may be a fuse so I changed the fuse and it still will not power up. The light panel remains dark. Are there steps in changing the fuse that I may hve ignored? I popped the fuse out and put another one in. Any guidance would be apprecciated.

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    0 12
    • Leedubs
      djtetei Sadly, as with many other products made by MusicTribe conglomerate, there's no troubleshooting procedure specified in Turbosound IP3000 user manual. Therefore, you have three options: open a technical support case on MusicTribe community, contact the dealer/retailer from which you bought the speakers and enquire about repair options under warranty or not, or troubleshoot the issue yourself. Get inside the box and check if the mains power reach the speakers power supply and further down the line.
      • Jun 26
    • Leedubs
      Nigel67 Hi Leedubs. As djtetei has mentioned above, the only troubleshooting you should do is changing the mains cable and mains sockets. If it isn't one of those, then open a Technical Support ticket. If your speaker is still under warranty, then you shouldn't go inside it as this would void any warranty, and if parts are required to repair the unit then this could be saving you money. We also advise that only our trained partners or authorised service centres repair the units as there could be some parts of the circuitry that could cause injury if touched while the speaker is powered, or further damage to the electronics could be caused leading to higher repair costs. To raise a ticket, click on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • Jun 26
    • Leedubs
      Leedubs

      Nigel...Thank you

      • Jun 27
  • New
    Regisseur
    Newcomer - Level 1
    2022-06-23

    Hi, 

    I am on the market to buy a line array and the Turbosound MV212 is on my list. If anywone on this forum already listen or own a system please share your feedback.

     

    Best regard

    0 147
    • Regisseur
      NicJonesMT Hi Regisseur.
      It might be worth contacting one of our resellers to see if you can come down and demo them.
      You can find a list of our international resellers at the following link:

      https://www.turbosound.com/buy.html
      • Jun 23
      • MV212 reference please
        Regisseur Already on schedule next week, looking for more feedback. Thanks Nic
        • Jun 23
    • Regisseur
      DjClaSSiC Hola mi Milan M18B no encienda
      • Jul 26
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