• New
    LowBee
    Newcomer - Level 1
    2022-06-20

    Greetings community folks

    Quick question:

    I have two iP2000's, can I run just the subs, i.e without the top columns?

     

     

     

    Thanks all, enjoy your week :-)

    0 25
    • LowBee
      djtetei Turbosound IP2000 has a built in DSP unit with dedicated settings for subwoofer, so you can disable the tops, if need be.
      • Jun 20
      • iP2000
        LowBee Just what I need, thanks for taking the time to answer Have a good day :-)
        • Jun 21
  • New
    BadPanda
    Newcomer - Level 1
    2022-06-14

    Has anyone got one 

    CS is a joke 

    All my Turbosound kit is now up for sale 

    Will never recommend the products again 

    No reply from CS no parts 

    I need my kit to make a living 

    Poor show 

     

     

     

     

     

    read more...
    0 17
    • BadPanda
      Nigel67 Hi BadPanda. I can only apologise for the delay in parts availability that you are experiencing. I am only able to find one ticket that you have submitted to us which was on the 26/5 but there is no mention of the part Q04-BJX02-17000. Do you have the ticket number for this request please and I will investigate further for you. Many thanks
      • Jun 13
      • Q04-BJX02-17000
        Nigel67 After further investigation, I can see that this post is in relation to your ticket to our spares team. You will need to contact one of our MTASC for pricing and availability for the part. If they do not have stock, then unfortunately it may well be down to the predicament that most electronic manufacturers are in now which is the worldwide shortage of electronic components plus the shipping issues out of China due to the pandemic. I would advise first of all contacting Ampman and they may be able to repair your existing amplifier. Tel: 0044 1707 246 546 [email protected]
        • Jun 15
  • New
    Stephenph
    Newcomer - Level 1
    2022-06-10

    Hi guys I have acquired an amp module for the above speaker - and it has 4 selectable settings - can you tell me what those settings are please ? I cannot find info anywhere. It's the crossover and delay settings etc. 
    thanks in advance 

    Stephen 

    read more...
    0 18
  • New
    Jmcspedden
    Newcomer - Level 1
    2022-06-09

    I need a power cable for a QL12. Can't find we're to order one. 

    0 6
    • Jmcspedden
      NicJonesMT Hi Jmcspedden
      Your best option would be to contact one of our partners. They will then be able to advise on cost and availability.
      If you go to the respective Brand's website and click the "Buy" button at the top of the page, you will then see a list of our partners.
      • Jun 10
  • New
    jumph4x
    Newcomer - Level 1
    2022-06-08

    I can't believe this. Original part support inquiry filedin January of this year. Posts on here, repeat submissions, attempts to reach back over email. No response, no ETA, no alternative, zero communication.

    I've been trying to replace amplification circuits on my IP3000 for literally half of a year now.

    Today, I accidentally go on here again just to see that the status on both my submission has been quietly changed to 'Issue Resolved'? Are you flipping serious?!

    CAS-511665-B0S0C1 - CRM:0049800004790

    What is going on over there? Anything at all? Is this brand bankrupt at this point?

    read more...
    1 18
    • jumph4x
      WilliamR Hello, William from music tribe here. I apologize for the delay. I have escalated your case and someone will be reaching out to you shortly.
      • Jun 8
      • Absolutely Livid With Lack of Support
        RUSH40 can you help me?
        • Jun 16
    • jumph4x
      jumph4x 9 months and still no word on part availability. I'm losing my mind.
      • Sep 7
  • New
    Andip01
    Newcomer - Level 1
    2022-06-06

    Hi I have a pair of these and I'm looking for a replacement speaker . Ls-1024 8 ohm. I'm based in the uk. Any ideas?

     

    cheers

    0 120
  • New
    CTapper1049
    Newcomer - Level 1
    2022-06-02

    I regularly use the system on a high stage & feel it is too high. Would be good to have the option of a shorter bottom column.

    Cheers 

    0 22
  • New
    Wilksie87
    Newcomer - Level 1
    2022-05-25

    I have aquired a pair of tms3's. Problem is someone has removed the hornfalres for mid ranged drivers and there phase plugs.

     

    I need to aquire X4 more of these and X1 mid range driver or recon kit for mid range driver as well. 

    read more...
    0 19
  • New
    deerashid
    Newcomer - Level 1
    2022-05-25

    I opened a repair service request (CAS-595142-S0J8W8) on 4/12/2022.  It is a warranteed item.  So far the only response I have received was an automated confirmation that I opened the service ticket.  I have identified the local authorizes service center in my area as per the MusicTribe website.  I need to have an RMA issued so I can start the repair process.  Can someone please help with that.  This is taking a ridiculously long time to resolve.

    Thanks in advance


    View Attachment
    read more...
    0 340
    • deerashid
      Dale_M Checking your ticket my colleague Leah has sent you an email on 10 May 2022 requesting your contact details etc, can you check your junk email and see if it has gone there please?
      • May 25
    • deerashid
      deerashid

      I just checked everywhere I have nothing. Please forward to my email:[email protected]

      • May 25
  • New
    rraczkowski29
    Newcomer - Level 1
    2022-05-24

    My speaker won't power on

    0 44
    • rraczkowski29
      Paul_Vannatto Did you check the powercon connector (typically blue) on the end of the power cord?
      • May 24
    • rraczkowski29
      Dale_M Can you try another power cable, power point? if you are still having issues please raise a technical ticket from the Support tab above.
      • May 24
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