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  • Masterpiece01
    Newcomer - Level 1
    2020-09-22
    Speaker Covers... | Portable PA Speakers

    I just purchased the Milan15 Tops and subs. The dealer (Sweetwater) had covers for the tops, but not the subs. 

     

    Does anyone know IF there are covers for the subs? If so, how do I find them. There is no mention of accessories on the Turbosound site.

     

    Blessings.

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  • DLinke
    Newcomer - Level 1
    2020-09-04
    Solar power generator to power ip3000 | Products

    I have been looking at Yeti and other solar power generators to operate ip3000 outdoors for several hours.  Please, please give recommendations or at tge very least amps/wattage needed for at least a few hours of power for my ip3000.  Seems like u saw a Yeti with a briefcase unfolding solar panel.  I want to say it was a 1,000 or 1250 Yeti.   Cost I think was about $1,000 to $1500.   Would this power ip3000 for at least a few hours?   Please advise.    Thank you!

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    • DLinke
      PedroRodrigues Hi DLinke thank you for your contact, the issue when using any kind of generators is the voltage fluctuations that happen and that might damage the IP3000 PSU. Never the less if you wish to select one solar power generators I would select the 1250 Yeti.
      The PSU for the IP3000 is the following
      • September 9, 2020
  • MrHavelTec
    Newcomer - Level 1
    2020-08-27
    Turbosound IQ10-WB and Adam Hall SUPER CLAMP MK2 | Products

    Hello, I want to make my IQ10 airworthy. Now I have seen that there is the IQ10-WB wall bracket. Can I use this with an Adam Hall Super Clamp to hang the speakers on trusses?

    Thanks in advance for an answer!

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    • MrHavelTec
      DavidKnighton Hello MrHavelTec. I can't give you a solid YES or NO in this case, because I've not personally had any experience with this exact clamp before. I will say that the wall bracket 'should' be compatible with any truss mounting hardware, such as a standard cheeseborough truss clamp. You just need to ensure the mounting bolt for the clamp fits properly into the wall bracket mounting hole. Alternatively you could use eye bolts and GAC to suspend from truss.
      • August 27, 2020
  • LeeE_Wolloff
    Contributor - Level 1
    2020-08-17
    TFX122M-AN USB won't recognize PC Edit 1.3 | Products

    I recently took delivery of 2 TFX122M-AN monitors.  One of them can be controlled with the PC Edit 1.3 software and is automatically detected.  The other one is seen by the Laptop, but won't connect to the PC Edit software.  Any suggestions?

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    • LeeE_Wolloff
      PedroRodrigues Hi Lee, have you updated your unit with the latest Frimware 2.0? please follow the link below to access it https://www.turbosound.com/turbosound/search-results.html?queryStr=%20TFX
      • August 17, 2020
    • LeeE_Wolloff
      LeeE_Wolloff They both have 2.0 firmware installed. I even tried to re-install 2.0 in the malfunctioning one. No USB communication.
      • August 17, 2020
    • LeeE_Wolloff
      PedroRodrigues Hi Lee in this case please submit an assistance request by follow this link so we can assist you in more depth. https://community.musictribe.com/pages/create-new-ticket
      • August 17, 2020
    • LeeE_Wolloff
      LeeE_Wolloff I already did. The case number is CAS-130126-C4B4D8.
      • August 17, 2020
      • TFX122M-AN USB won't recognize PC Edit 1.3
        PedroRodrigues Hi Lee, I'm located in the UK one of my colleagues in the USA office will pick this up for a more local assistance. Thank you
        • August 17, 2020
    • LeeE_Wolloff
      LeeE_Wolloff Thanks Pedro.
      • August 17, 2020
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  • DesmondLee
    Contributor - Level 1
    2020-08-13
    Manchester MV212 | Products

    Where on earth I can download GLL files for Manchester? Anyone?

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    • DesmondLee
      john0121 Hi Desmond, I've uploaded them here for you:

      https://we.tl/t-arkEqfFeQv

      I'll talk to the web team to make sure they're added to the product pages too.
      • August 13, 2020
    • DesmondLee
      DesmondLee Hi John, thank you for the files. Appreciated. Is this for Ease Focus 2 or 3?
      • August 13, 2020
      • Manchester MV212
        john0121 focus 3
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        • August 13, 2020
    • DesmondLee
      DesmondLee Is OK, already import to Ease Focus 3. Thank you again John.
      • August 13, 2020
  • HornSpacer
    Newcomer - Level 1
    2020-08-10
    Top columns for the turbosound ip 3000! | Products

    Where can i relocate the Top columns for the turbosound ip 3000 for purchase  thanks

     

     

     

    tvดูบอลสด

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    • HornSpacer
      AlexLane Hi there, you cannot purchase just the top columns for the iP3000 without the base. Unless it's part of a service request where they need replacing.

      If the columns are broken and you need new ones, contact our parts or service team and provide details please.

      Use the SUPPORT button at the top of the page, create a care ticket and select Parts or Service.

      I am interested to know more about this request, why do you need just the columns?
      • August 10, 2020
  • Apgilbert2
    Newcomer - Level 1
    2020-07-31
    IP3000 effects | Loudspeakers

    Hey,

    Does anyone know if you can turn the reverb on the IP3000 manually instead of using the iPhone app? I went through the menu on the sub and didn't see any options to turn effects on. Maybe I'm overlooking something ?

    Thanks

    Andrew

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    • Apgilbert2
      AlexLane I am sure this is possible, but don't have a unit to find the exact button sequence right now. Let me see if I can find out for you!
      • July 31, 2020
    • Apgilbert2
      AlexLane I feel like this is somewhere on the Process -> Input menu...
      • July 31, 2020
    • Apgilbert2
      Apgilbert2 Thanks, Alexander....I did go through the menu but didn't see. I read the instructions and it says that you can do it manually or with the app...I will check the speaker out tonight - maybe I overlooked it.
      • July 31, 2020
    • Apgilbert2
      Apgilbert2 If anyone else knows how to turn the effects on, feel free let me know what I should be looking for. Any help is appreciated!
      • July 31, 2020
  • JonSelin
    Newcomer - Level 2
    2020-07-29
    iQ8 / iQ10 / iQ12 / iQ15 - Needs option for analog Low Pass output | Products

    One great feature of the iQ series is the Ultranet input.  However, if I run my iQ8 speakers via Ultranet and then want to send signal to my subwoofers - they do not seem to have an analog output for that. Given all of the DSP & connection options built in - I'd like to see this option in a Firmware update.  It's handy to be able to run a long distance with CAT5e cables alone - rather than needing to also run XLRs just for subs. (I'm aware that I can buy iQ15B or iQ18B subs and resolve it, but that's not in the budget.) 

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    • JonSelin
      Paul_Vannatto This has been asked for a few times before. The answer has always been that it is not possible with the current DSP.
      • July 29, 2020
  • Joeoverfeltmusic99
    Newcomer - Level 1
    2020-07-29
    Which Cat5 Cable should I buy for my new Turbosound iq10's? | Products

    Trying to find out which cable to buy for the cat5e.... Which gauge? what holds up best for road travel. 

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    • Joeoverfeltmusic99
      AlexLane • Shielded CAT5E wired in T568B protocol. Use Ethercon housing when available.


      • Distance Restrictions
      100 Meter single run
      Stability dependent on quality of cable used.

      o 400 Meters combined total distance

      o Music Tribe Tested 7+ devices max on single run
      • July 29, 2020
    • Joeoverfeltmusic99
      Paul_Vannatto I've been using shielded cat7 for all of my Ultranet and iQ speakers for the past year without any issues.
      • July 29, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        Joeoverfeltmusic99 Where did you get yours Paul
        • July 29, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        Paul_Vannatto I've been getting them here https://www.primecables.ca/c-1032-cat7-network-ethernet-cable
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        • July 29, 2020
    • Joeoverfeltmusic99
      GaryHiggins I use both Cat7 and Cat8 without issue, IMO both work especially well for IQ speakers, P16M's and DP48 use mostly because of their great flexibility but also you get superior shielding from EMI and ESD. I use both for some AES50 stage box runs as well.
      • July 29, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        Joeoverfeltmusic99 Gary that is great... Thank you I just want to be sure I don't get some cheap cable that won't hold up..... What kind do you use?
        • July 29, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        GaryHiggins Sorry I missed this...I like this brand (link below) a lot, I have bought it a few times. It is really flexible, inexpensive and easy enough to make my own lengths with. Please understand I am NOT going for category 7/8 speed properties here at all, but the shielding properties and flexibility are superior to any Cat5/6. AES50 does not require super fast transmission speed and that is not the point in using cat 7 or 8 here. The cable has individual pair shields, an overall foil shield plus a ground wire underneath the flexible outer cover. I use larger diameter, pass through type shielded cat6 rj45's with 1/8” conductive copper tape to maintain ground/shield continuity and that combo works perfectly for me. I think the diameter of the cable is 7 or 8mm, that’s important so as the entire cable with outer covering/ground wire and copper tape can be pushed well into the rj45 before crimping. The rj45 opening needs to be large enough. If one were to use the rj45's that come molded with it (they do sell shorter pieces right down to a foot in length) they are perfectly fine as is, but if you were to add ethercons you need to trim the boot fairly substantially with a utility knife to get them to fit the ethercon shell. A bit tedious but works just fine, I have done so several times.. If you make your own custom lengths with your own rj45’s, this of course is not an issue at all. And in the case of IQ speakers or P16m’s also not a problem.

        One additional note with IQ speakers, they don’t have ethercon connectors so you may want to consider rj45 locks of some type. It’s the only part I don’t like about IQ speakers. Anyway.

        https://smile.amazon.com/gp/product/B081H4XYT9/ref=ox_sc_act_title_1?smid=A3PW9MBA3QBCR9&psc=1
        Amazon.com: Cat 8 Ethernet Cable 100ft, HiiPeak Cat8 Internet Cable 40Gbps 2000Mhz High-Speed Professional LAN Patch Network Cables with RJ45 Gold-Plated Connector, Compatible with Cat5e/Cat6/Cat6a/Cat7, Green: Electronics
        smile.amazon.com
        • July 30, 2020
    • Joeoverfeltmusic99
      Joeoverfeltmusic99 Thank you all great insight... this is my first Ethernet connection I have been using XLR on all my speakers..... I am looking forward to trying this new connection
      • July 29, 2020
    • Joeoverfeltmusic99
      LeeE_Wolloff Since Ultranet is a tier one protocol, anything more than shielded cat 6 is basically overkill. Even standard cat 5 will work for short hops in a pinch.
      • August 16, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        Paul_Vannatto Yes but preterminated shielded cat5e cables are getting harder to find. At least here in Canada they are.
        • August 16, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        Joeoverfeltmusic99 Paul I tried to order from your company but they would not sell to me since I am in the US.... I did try though!!! Thanks everyone for your help I am now trying to figure this new mixer out and get this all set up....
        • August 16, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        GaryHiggins Lee, overkill as far as data speed goes ok yes, as far as anything else eg shielding, flexibility and not that much more in price, I see it as a plus. Flexibility with the ultranet and multiple stage runs is number one, If you have multiple p16 lines, cat5 or 5e are about as unwieldy as can be as far as laying them out and having them stay neatly put. I'll take most cat7 or cat 8 any day of the week. Also if you use P16D's or other power injector type devices, you have voltage running right along side of data pairs and these often next to mic cables and the like-so the increased shielding certainly can't hurt.
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        • August 17, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        GaryHiggins There are many us sites that still sell good quality cat6. If you want that type cable and want some suggestions as to where to find it let us know. I made my case for Cat7/8 already so I will leave it there.
        • August 17, 2020
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  • CarlJames
    Contributor - Level 2
    2020-07-26
    Turbosound ip82 | Products

    We inherited the use of some ip82 and we have also purchased some in order to

    balance the system and keep the systems intact. Used as std. upper-mid unit.

    The overall impression is a good compromise of enclosure, woofer, crossover and horn 

    dispersion, but not the tweeter which is a disappointment when compared to the rest

    of the system. We therefore have to use DSP correction files in our loudspeaker management

    adapted to various venues in order to correct for this. Otherwise, it measures reasonable,

    but sound harsh, no distinctive upper end etc. When will this unit be upgraded?

     

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    • CarlJames
      AlexLane Hi Carl. I will forward to the relevant people. I can't give an estimate as to when updates may come but any feedback is welcome and listened to! :)
      • July 27, 2020
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