• New
    rraczkowski29
    Newcomer - Level 1
    2022-05-24

    My sub won't power on

    0 12
    • rraczkowski29
      Dale_M Can you try another power cable, power point? if you are still having issues please raise a technical ticket from the Support tab above.
      • May 24
  • New
    deerashid
    Newcomer - Level 1
    2022-05-24

    Is there an authorized repair center near Brooklyn,NY?

    0 13
    • deerashid
      Dale_M Please go to the correct bran (Tannoy, Midas etc) official website then go to the Buy tab and search Service centre for your location.
      • May 24
  • New
    Tdsk1223
    Newcomer - Level 1
    2022-05-24

    How can I Talk to the  2 speakers on my pc can I use a  USB Switch

     

    0 25
    • Tdsk1223
      Paul_Vannatto By "talk to", are you referring to changing the DSP settings using Turbosound Editor via USB, or are you wanting to send audio to the speakers? If it is the former, a USB hub will not work. You have to connect the PC directly to each of the speakers (one at a time). I find it just as easy to make any DSP changes (delays, etc.) using the speaker's interface.

      If you are wanting to send audio to the iQ speakers, you need to send the audio to either the XLR-F jack (analog) or the Ultranet jack (digital).
      • May 24
    • Tdsk1223
      Tdsk1223

      Thank You Paul Try to talk to the speaker through Cat5 through the Network so I don't have to run USB But I will run USB wire

      • May 24
    • Tdsk1223
      Paul_Vannatto The ethernet jack in the iQ speakers is Ultranet (a proprietary protocol of Music Tribe), not standard ethernet that you can use in a network.
      • May 24
  • New
    horimchang
    Newcomer - Level 1
    2022-05-20

    Our church owned 4 sets of IP2000. 3 of 4 sets has been shutting down at low volume level so they have to power recycle to restore its operation. Then, they wouls go down again after sometimes of operations.

    is anyone experiencing similar issue?

    I'd appreciate any comment or suggestions.

    justin.

    read more...
    0 22
    • horimchang
      NicJonesMT Hi Horimchang.
      Please click support at the top of the page and submit a technical support ticket.
      • May 21
    • horimchang
      kjkraus I am having the same problem The unit works fine for a few minutes then the column speakers completely cut out. The sub continues to work. Did you get a resolution to this?
      • Sep 1
  • New
    GateCall
    Newcomer - Level 1
    2022-05-19

    Hello there,

     

    I have a Turbosound IP3000, and I am thinking to add a smaller IP2000, as I need one smaller speaker for easier carrying.

    Can I pair them by bluetooth (incl. stereo), or is that possible strictly only among the same models (e.g. two IP3000s)?

     

    I prefer to know before buying.

     

    Thanks!!

     

    Gerry

    read more...
    0 22
  • New
    Crocadog64
    Newcomer - Level 1
    2022-05-13

    Hi all. Just bought some IQ 15 and 18 speakers. Struggling to find how to update and control them with my mac, are they only supported by windows? TIA

     

     

    0 22
  • New
    mikecarrillo
    Newcomer - Level 1
    2022-05-11

    Can anyone help me please I have an ip 1000 speaker and when I turn it on the backlight blinks on and off that's it and it wont turn on

    0 7
  • New
    Bev1
    Newcomer - Level 1
    2022-05-07

    I'd like to convert TFM-450 Bi-amp floor monitors to non Bi-amp monitors. Any advise on pasive cross-overs?

    read more...
    0 11
  • New
    Ssgrumman
    Contributor - Level 3
    2022-05-05

    I have just under a dozen Turbosound TFX-152M-AN which 3, only 1-2 years old, always transported safely, that have had failures. Here is what, after many hours, the cause of the failure is. Since the are not supplying parts at all, or fast track replacement units, well, I'm speaking up.

    1) The center cone, as part of the "coaxial" aspect of the monitor, is GLUED IN WITH A SEMI NON-HARDENING AGENT. I've had 2 that have done this. The glue was also not properly spread evenly which doesn't help the situation one bit.

    2) The tweeter"high end speaker which uses the cone for the out bound signal to go thru the 15" low end speaker diaphragm can rupture at mid signal strength. This in itself is just poor design. 

    *** My suggestion if you have these, DO NOT SEND THEM IN. THERE ARE NO PARTS AND YOU MAY BE MONTHS BEFORE YOU GET IT BACK! I had 2 go down a week apart. One with the tweeter and one with a detached cone. I just made one out of two. 

    read more...
    0 54
    • Ssgrumman
      WilliamR Please click the support link above and create a tech support case. Someone will get this sorted out for you as soon as possible.
      • May 5
      • Turbosound TFX152M-AN monitor failure/ cone glue not holding, tweeter failure
        JeffRusin They had a batch of speakers where the magnets cracked too and it has nothing to do with the way the speakers were handled. It’s always fill out a service ticket and if you do you’ll wait a month to hear back with no results
        • 1
        • ·
        • May 10
    • Ssgrumman
      Ssgrumman

      I have come up with the repair for the detached cone issue. I will post it on YouTube.

      • May 18
  • New
    RioPro63
    Newcomer - Level 1
    2022-05-03

    Where can I purchase module replacements for the Milan M 12 speaker?

    0 11
    • RioPro63
      Nigel67 Hi RioPro63. Please contact our Turbosound partner in the Country in which you reside, or if there isn't one, please select the closest Country from this link. https://www.turbosound.com/buy.html Or, please raise a Technical Support ticket and we will be able to advise further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • May 3
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