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267,855 members
147,364 posts
  • New
    cmmusic
    Newcomer - Level 1
    2022-01-12

    Good Afternoon,

      I have an M32R mixer that was purchased recently and all of the outputs are very low.

    We were a dealer for these products so we are very familiar with the mixer. We did a factory reset and still having

    low output with the mains and all mix busses. 

    M32R ser# s200400056c7s

    Please advise,

    Eddie

    C&M Music Center

    Kenner, La. 70062

     

    read more...
    0 13
    • cmmusic
      KyleJohnson Hello, Kyle here with Music Tribe. Please contact our support team directly for this inquiry. Click on Support at the top of the page and then click Technical Support to submit a ticket.
      • Wed at 3:48 PM
  • New
    gregory6d
    Newcomer - Level 1
    2022-01-12

    Is there any option to have custom user layer on X-Touch with a X-Air mixer like in iPad remote application. Fader 1-2 Input 1-2, fader 3-4 maybe FX returns and so on? Any plans for it? It would be really great feature for X-Touch

    0 10
    • gregory6d
      KyleJohnson Hello, Kyle here with Music Tribe. No, this is not possible. You can rearrange your input channels by changing the input sources in the software, but it would not be practical for FX returns.
      • Wed at 4:01 PM
  • New
    thachiefkeif
    Newcomer - Level 1
    2022-01-12

    Hello all, 

    i am trying so hard to find a large replacement knob for the main dial on my old BTR2000. I've tried messaging on here and haven't gotten anything back. Any information would be appreciated; thanks!

    0 27
    • thachiefkeif
      WilliamR Hello, please click on the Support link above and create a parts ticket and someone will contact you directly as soon as possible.
      • Wed at 5:53 PM
      • Knob for BTR2000
        thachiefkeif William, thank you for your response. I have been waiting around a year now to have some sort of correspondence with this… I have now set two different tickets and the first one was ‘resolved’ even though I didn’t end up ever being contacted about how to get said knob. I guess the dude figured out what item number it was but that’s as far as it ever got. How will I be contacted about my ticket, and when can I expect this? I am literally just trying to get a piece of tiny plastic so I can sell this thing.
        • Thu at 1:22 PM
  • New
    bradleygoff
    Newcomer - Level 1
    2022-01-12

    Hello folks, for months I've gotten good use out of my Behringer XR 18, however I have never been able to connect the device to my iMac via ethernet while maintaining a connection to my apartments Wi-Fi for web browsing. I would really like to have both connections at once so that my XR18 is connected securely via Internet, but I can still search the web for access to YouTube, Spotify, etc.

     

    Currently, when I start up my computer I turn off the Wi-Fi so that I can connect my XR 18 via ethernet, once the connection is made Wi-Fi must remain off on my computer, otherwise the connection is lost. Is it possible to keep the device connected via ethernet but then turn my Wi-Fi on so that I can browse the web? Thanks in advance.

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    0 8
    • bradleygoff
      Paul_Vannatto Make sure the LAN mode of the XR18 is set to DHCP. Then connect the XR18 to your home router (using an ethernet cable). Then connect your iMac to your router via wifi and you should be able to connect to the XR18 and also use the internet.
      • Wed at 7:39 PM
    • bradleygoff
      DavidThomson1 Or use a network hub from your XR18 to the hub , then the hub to your wireless network router, and also the hub to your laptop etc for direct connections
      • Thu at 2:45 AM
  • New
    Stevemaccal62
    Newcomer - Level 1
    2022-01-12

    My PMP500 seems to have developed a problem. When pwered up the unit comes on for a few seconds and then cuts out. It seems the internal fan is not coming on. I assume it may be more than replacing the fan but have no idea as I'm not an electrician.

    read more...
    0 2
    • Stevemaccal62
      WilliamR Hello, this sounds like a hardware issue that may need service. Please click on the Support link above and create a Tech support ticket and someone will contact you directly as soon as possible.
      • Wed at 5:56 PM
  • New
    RegisPlanque
    Contributor - Level 2
    2022-01-12

    Hello!

    does anyone know if there is good practice rules to avoid the M32 OSC overflow described here (https://trello.com/c/bY9eKgR2)?

    Correct me if i'm wrong, but softwares like M32Edit or davidgiga1993's Mixing station on Android do use OSC protocol?

    So if i'm correct, those softwares make a safe use of OSC communication, at least a use that avoids this bug. Because they can run for days without crashing the M32R.

    So if anyone has ideas about those good practice rules, they are welcome.

    Background of my question: I am developing a surround algorithm that send OSC messages to a M32R (v4.06) in order to dynamically change busses sends level of several tracks (to several busses). This is dynamic surround, so the sends level change continuously. That means a lot of OSC messages, about 1000 messages/second. During my stress tests my M32R freezes about every 10 minutes. Even if I change the update rate to 500 messages/second. I have checked that the ethernet bandwidth used by my surround application is nearly the same as when M32edit runs, so this does not seem to be exagerate.

    I have tried to be the as safe as possible. I use a direct cat5e cable from my computer to the M32R. No switch/router/wifi, only one câble.

    Thanks a lot

     

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    0 10
    • RegisPlanque
      Paul_Vannatto M32-Edit, Mixing Station and other 3rd party apps don't send near that many messages per second. They would only send changes to the console when the user makes changes (maybe 1-5 per second at most). For retrieving current state, they use the subscribe command (must be refreshed at least every 10 seconds) which tells the console to send the requested data of any changes constantly (see Patrick's X32 OSC Protocol document for details). For retrieving meter movement, they would use the respective /meter command and then decode the blob data sent from the console. Another thing that we have learned is to add a short delay (5-15 ms) between commands sent.
      • Wed at 6:38 AM
  • New
    FALKLAN
    Newcomer - Level 1
    2022-01-12

    Hello!

    I'm having real trouble out of my Q1002USB.  It started around a week ago and there is this loud buzzing coming through the mixer.

    I believe I've done all I can to troubleshoot the device.  I have disconnected everything but the power and phones and the buzzing persists.  The buzzing comes through from the Phones, FX Send and I believe the CTRL Room outputs.  

    Does anyone have any troubleshooting suggestions to offer?

    read more...
    0 2
    • FALKLAN
      Dale_M Hi there we would suggest raising a technical ticket from the above Support tab so we can assist.
      • Tue at 11:16 PM
  • New
    taher
    Newcomer - Level 1
    2022-01-12

    Dear Sir I want to Import your products in Bangldesh Market 

    0 5
  • New
    sweetmuzicgh1
    Newcomer - Level 1
    2022-01-12

    Hello everyone, please I need some assistance.

    I need to order the following parts for X32

    a. Output Board - Channels 1-8, Channels 9 - 16

    b. Input Boards as well

    Can someone assist with the part numbers of those items?

     

    Thank you

    read more...
    0 2
    • sweetmuzicgh1
      Nigel67 Hi sweetmuzicgh1. Please send a ticket to our Spares Department and they will be able to advice you part numbers, pricing and availability on the pcbs you are after. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Or, you can contact the local Behringer partner for the Country that you reside in and they will be able to offer you the same information. Many thanks
      • Tue at 10:24 PM
  • New
    SpideyMan19622
    Newcomer - Level 1
    2022-01-12

    Hello!

    I just purchased a nx4-6000 amp. After hooking a stage monitor to it, it went into Protect Mode on all four channels. I unhooked all cables and followed the instructions to reset it, but it still won't do anything. The breaker in the back doesn't seem to have tripped or at least it won't reset. Any ideas.

    Thanks.

    read more...
    0 4
    • SpideyMan19622
      Nigel67 Hi SpideyMan19622. I am sorry to hear that your brand new NX4-6000 has failed straight away. It looks as though you have tried everything possible to get the unit out of the Protect Mode and it hasn't worked. If the unit is still under 30 days from purchase, you can go back to the shop that sold you the amplifier and request a DOA replacement. If older than that, still go back to the shop and they will get the amplifier repaired.
      • Tue at 10:32 PM
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