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250,908 members
128,127 posts
  • New
    johnaldrsn
    Newcomer - Level 1
    2021-04-03

    Hi there, first post here.

    I have a Lab Gruppen C20:8x and am getting no output from channel F. The CPL fault LED is constantly illuminated (orange) for that channel, also the VHF fault LED. This is irrespective of whether inputs/outputs are connected or not.

    Can anyone advise pls? Feel free to ask for further info. Thanks in adv,

    John

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    0 74
    • johnaldrsn
      DavidKnighton Hello johnaldrsn,
      This type of issue would warranty a service request ticket. Please click on SUPPORT at the top of the page and then scroll down to SERVICE REQUEST to stat your inquiry.
      • Apr 3
  • New
    jmott2
    Newcomer - Level 1
    2021-03-15

    I lost the power cord.

    Is there a replacement available as it has a unique female connection shape?

    0 56
    • jmott2
      Paul_Vannatto If it is like the PMH880S, it uses a standard IEC receptacle. That means that any computer style IEC cord will work.
      • Mar 15
    • jmott2
      Fourlane1956 Hi, I have the harmony singer tc helicon pedal that I purchased new a few years ago,item 996361005,looks new,kept in the original box and never dropped. something has gone wrong, the tone button stays on and I believe its affecting the sound, is there any info on this issue.
      • Mar 15
    • jmott2
      Fourlane1956 I have power,
      • Mar 15
    • jmott2
      Fourlane1956 the tone button will go up and down but red light stays on and the green light only stays on till i press the main footswitch, then only the tone stays red along with the harmony light till i press footswitch again to turn off harmony light
      • Mar 15
    • jmott2
      Fourlane1956 your reply did not make any sense
      • Mar 15
  • New
    CustomerServiceGroup
    Newcomer - Level 1
    2021-03-08

    Need to return one LAB GRUPPEN 4000W AMP W/4 FLEXIBLE OUTPUT CHANNELS/L Mfg Part #: D40-4L-US for credit but keep getting an automated email saying that I have to send it in for repair service.

    please assist

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    0 73
    • CustomerServiceGroup
      Nigel67 Hi. I will message my colleague in Service dealing with your case and ask him to advise why we will only repair the unit. I am afraid that only he knows the reason for this. The warranty policy is that a doa (credit) can only be claimed within 30 days of purchase by the customer. If it is over this, then the unit will be repaired and returned. As I mentioned, I do not know what the situation is here, but I will ask the colleague to explain this to you.
      • Mar 8
  • New
    NickWixom
    Contributor - Level 2
    2021-03-06

    I'm building an amp rack and using multiple NX6000 amps for my subwoofers in mono. I'm waiting for these amps to be delivered, so in the meantime... If I run these in Mono so that both channel A & B are using the same input, will the TRS input on channel B pass the signal to another amp?

    My EP4000 amps do this, and I've not run into an amp that doesn't, but I can't find any documentation on this for these. 

     

    Thanks

    For reference, I'm going to use 3 of these to power 6 Berlin series single 18" subs, I have 2 EP4000 amps that power 4 Berlin series 12" tops. Running an M32 Core with a DL32 for my small system. Double the subs and tops with a Wing, DL32, DL16, SD16 and SD8 for my bigger system. 

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    0 77
    • NickWixom
      PedroRodrigues Hi NickWixom please consider that you are correct the NX6000 in mono will in fact have the same signal on both channels A and B and you will be able to daisy chain the NX6000 using a Speakon cable . Thank you
      • Mar 25
  • New
    Robertdude
    Newcomer - Level 1
    2021-03-05

    I bought a used v22 bugera. It's missing the logo plate word. Where do I find some of those.

    0 55
    • Robertdude
      ChrisEdwards1 Hi Roberdude, if not already done so please open a parts request ticket and a member of the parts team will be able to assist further on this. To do this go to support at the top of the page and scroll down to the Parts section.
      • Mar 4
  • New
    Martydrummer
    Newcomer - Level 1
    2021-03-01

    Good Lord what a pain in the butt they make you fill out all this tribe crap just to ask customer service a question. What planet is this

    0 72
    • Martydrummer
      PedroRodrigues Hi Martydrummer please consider that the MT Community allows users to share knowledge and experiences to create a full sense of a knowledge sharing community . The MT Community also allows you to register your units and manage any request made to any MT department but you must consider that for specific requests you have specific areas you must go to request them such as service. On top of the MT Community page you have Support as you can see on the picture below, this will give you access to all the support options such as Product registration, Tech.Support and service among other as you can see on the picture below. I hope this clarifies the process. Thank you
      • Mar 3
    • Martydrummer
      Martydrummer I don't mind that you have the option to create an avatar and give us a form similar to filing taxes, for people that have nothing else to do. But there should also be a phone number or email just to ask a simple question about your product
      • Mar 3
  • New
    DJMD888
    Newcomer - Level 1
    2021-02-20

    Hi, new to the forum and about to take receipt of my first Behringer AMP. I would like to ask the tribe about running the NX3000 in bridge mode, do I have to rewire the output speakon cable amp end to +1+2 as well as flipping the bridge mode switch.

    My set up will comprise of a Numark Scratch mixer to a Behringer Ultragraph EQ with channel 1 split to my monitors and channel 2 to the NX3000, from there I intend to bridge the signal to my first sub (8ohms) then onto the second creating a 4ohm load and hopefully a stable clear sound to enjoy.

    Appreciate any advice and help.

    ??

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    0 98
    • DJMD888
      DaveMorrison Yes. Unless the cabinet has some type of mode switch or and extra input speakon wired specifically for bridge mode amps.
      • Feb 20
  • New
    roiky0709
    Newcomer - Level 1
    2021-02-15

    I have a powered mixer amplifier (Behringer Euwropower PMX2000) and I am interested in purchasing new Behringer Passive Speakers (PK Series: 108, 110, 112 or 115). My question how I best match between the power outout of my amplifier to the speakers power? It says in the amp spec: Stereo Mode: 250 W @ 4 OHM & 180 W @ 8 OHM. Thank you so much

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    0 67
    • roiky0709
      Dale_M Dale here, I can see you have sent the same on a ticket CAS-423353-X9K5H5 so i will reply to you on that.
      • Feb 15
    • roiky0709
      Dale_M Also this is not a well shot video but has helped users https://www.youtube.com/watch?v=3TF2r6Eimt4
      • Feb 15
      • How to match power amplifier & passive speaker
        roiky0709 Hi Dale, thanks for the feedback but sorry... I have checked the YouTube link and don't think if it answered my question
        • Feb 15
  • New
    Haraldo
    Newcomer - Level 1
    2021-02-08

    Dear team,

    unfortunately there is an ongoing problem with the control knowbs on the TC Electronics RH450. The quality is poor, they crack after some time, fall off etc. The internet forums are full of users which have the same problem. I could now open a ticket and ask TC Electronics for spare parts. However this will not solve the problem as the quality remains poor. 

    Question 1: Why is TC Electronics not capable of solving the issue - especially as the quality of their products is otherwise impeccable -  why is this not bothering TC Electronics that such a small part can't be chosen in better quality - it is obvious that TC Electronics is not manufacturng this spare part but buying it from third party - buy better, rework your specifications!

    Question 2: What are the specification for these knobs so I can search for high quality parts myself

    Best regards

    Harald

     

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    0 36
    • Haraldo
      PedroRodrigues Hi Haraldo, We are very sorry you feel that way and we aim daily to provide better products and better support , but for that tp be possible we need a close interaction with our customers so we can understand what points need correction and improvement. With this in mind I would suggest to submit a Tech support case so we can follow your claim of the issue of the buttons and then pass the case to Spare Parts so, if still available you can order the buttons you mentioned. Please follow the link below to submit the support case mentioned
      https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=TCElectronic
      • Feb 9
  • New
    MarlonArellanoBerrio
    Newcomer - Level 1
    2021-01-27

    Saludos solicito ayuda con este amplificador que nadie conoce ni se atreve a meterle mano por qué es un sistema total mente exclusivo, por eso solicito soporte para que me suministren el sistema o la tarjeta completa para reemplazar la que tiene el daño espero me ayuden a solucionar este inconveniente gracias

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    0 63
    • MarlonArellanoBerrio
      RexBeckett Hi Marion, I suggest that you open a Care ticket for this.

      At the top of this page, click Support then scroll down the new page and select Service. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Jan 27
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