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240,988 members
117,223 posts
  • New
    Unkle1
    Contributor - Level 2
    2021-07-25

    I am having issues with my auxes 3-16 coming on after I set up the board mix 1 and 2 come on with no issues ,this is the pro 1 console any help will be truly appreciated thanks.

    0 0
  • New
    DwayneAasberg
    Super Contributor - Level 1
    2021-07-25

    Hello all.

    At first I thought this problem was a product of deploying V4.3 onto a new Win10 box.  I have now upgraded M32-Edit from 4.2 to 4.3 on an established PC and this new problem has been repeated.

    Specifically.  In v4.2, when clicking Save or Load the Windows explorer window would open to the last folder accessed by this application.  Now in v4.3 clicking Save or Load causes the Windows explorer window to open to the root User default folder location - very time.  This forces the user to click-dive to find the appropriate folder to load or save.  When you come back to load or save again, you need to repeat the exercise.  VERY FRUSTRATING!

    Now that I've proven this is an M32-Edit problem, and not a Windows problem, I need to drop this directly on MG and ask that when you offer new features (sarcasm intended), don't make others inoperable.  AND - PLEASE RESTORE WINDOWS EXPLORER FOLDER MEMORY.

    Thank you.  Dwayne A.

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    0 3
  • New
    MadsHyldahl
    Newcomer - Level 1
    2021-07-24

    Im trying to test some midi commands for muting mute groups over midi. As i dont have the M32 at home i'm trying to test everything in the edit software. But i cant get m32 edit to responde to anything.

     

    im following this sheet

    https://community.musictribe.com/pages/kba?articleId=b675dad0-fb77-ea11-a811-000d3ac693d8&brand=Midas

     

    i'm sending from ableton live to "network session" cc80 on channel 2 to turne ON/OFF mute group 1, but it does not work.

    i have also tried with a midi foot controller, but m32 edit i not responding to anything.

     

    so does midi only work if i have the console ? 

     

     

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    0 5
    • MadsHyldahl
      Paul_Vannatto The M32-Edit is a client app that requires the OSC server that is built into the M32. Midi commands received by the M32 is converted to the OSC equivalent and changes the appropriate setting. When that happens, the M32 senses the changes and adjusts its screens accordingly. Therefore you need an M32 or X32 connected to both the M32-Edit and the computer (with Ableton).
      • Sat at 10:10 AM
  • New
    mikerosen
    Newcomer - Level 1
    2021-07-20

    Hey,

    One of the channels on my Midas Venice F24 makes some ruffling noises sometimes when there is nothing connected to the input on that channel. Would appreciate it if anyone could help me with this!

     

    Thanks :)

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    0 4
    • mikerosen
      Dale_M This sounds like one of the op amps on that channel has failed, assuming you have tried a known good cable and mic from a neighbouring channel then it is likely to be faulty and require a repair, for assistance in this matter please go to the support tab above and select Service as your ticket type to inquire on a non warranty repair.
      • Wed at 12:57 AM
  • New
    zendrummer84
    Newcomer - Level 1
    2021-07-20

    Hey! im new to posting here but i just need a quick anwser to a question. Ive submitted 2 care tickets now in relation to aquiring Parts to repair a M32R i have. I cant seem to get anyone on the care team to email me back and when i check my ticket status it just says "Problem Solved" but no real anwsers have been given. Working with tech support trying to accomplish repairs is turning out to be very frustrating and im just reaching out to see if anyone might have any suggestions. I literally just need to order a new PSU haha thats it. 

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    0 11
    • zendrummer84
      ChrisEdwards1 Hi zendrummer84, are these the case you are referring to? CAS-454657-J3B7R0, CAS-459761-V4S3R0. If so i can see responses have been sent out on both with no further follow-up, a response was sent on 25/05/2021 for CAS-454657-J3B7R0 and 10/06/2021 for CAS-459761-V4S3R0.

      It may be possible that the responses are routing to your spam/junk folder as we have seen this happen in the past, do you happen to have a second email address at all? If so I will pass this along to my colleagues and have them reach out to you again including the second email.
      • Tue at 11:33 PM
  • New
    BerndVanPraet
    Contributor - Level 2
    2021-07-19

    Hi,

     

    Is there a way to change where the VU-metering picks of in the audio chain ?

    0 6
    • BerndVanPraet
      ChaseMcKnight Hi @BerndVanPraet if you navigate to the Metering preferences ( Preferences / DSP Configuration / Metering) you have the option of changing output channel meters between Pre Fader & Post Fader.
      • Mon at 10:31 AM
    • BerndVanPraet
      BerndVanPraet

      ok, the question I got from a tech was, the meters above the faders, are this showing PRE fader, after the whole chain of ' gain - dyn - eq - insert.

      • Mon at 10:35 AM
    • BerndVanPraet
      ChaseMcKnight Hi @BerndVanPraet , the surface meters above the faders default to Pre Fader for Input Channels and Post Fader for Output Channels. Yes, that's correct; it’s metering the signal post-processing but pre fader.
      • Mon at 6:00 PM
  • New
    msteel
    Newcomer - Level 1
    2021-07-14

    We have an M32 (full size, original non-live, still running v3.11) installed in a venue for over a year now.  One of the uses of the space is a classroom, in which case the system operates unattended.  In the past few weeks there have been a handful of times I have discovered the console not passing audio.  Visually, everything looks fine and the screen, buttons, and LEDs are responsive.  But no audio.  Notably, when I recalled a snapshot to make sure settings were correct, the console rebooted.  After that audio was working as intended.

    This behavior began recently and is relatively frequent - every couple of days or more often.  Of course it is possible that the console has failed in some way, but I'm not yet convinced of that.  I'm not aware of any power problems in that location either, although this particular system is not on a UPS.

    A significant change that coincides fairly well with the beginning of this behavior is related to some automation I have implemented using OSC commands over the network.  A recent feature change had the automation system continually setting some scribble strip colors and channel mutes twice a second.  Probably about 14 OSC commands per second altogether.  In some ways this feels like a lot of traffic, but it really doesn't seem excessive compared to something like real time meter updates or fader moves on an iPad app.  All the same, I am wondering if it is  somehow too much data to send and is crashing something in the console.

    I've read all the release notes I've found in case there was a known issue my automation could be triggering, and nothing seemed to stick out.  But updating to the latest firmware might still be a good idea, I suppose.

    In the mean time I've retooled my automation to reduce the frequency of the parameter updates.  I will see if that seems to make a difference.

     

     

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    0 3
    • msteel
      Paul_Vannatto Hi Matthew, what app are you using to send the OSC commands remotely? Are the OSC commands properly formatted (4 byte aligned, big endian, etc.)? The reason I ask is that during my early development of Live Toolbox, I would frequently send incorrectly formatted commands that would generate an error on the console which would result it a freeze until either I cleared the error or rebooted the console. Patrick has this well documented in his X32 OSC Protocol document (page 11) found here:
      https://drive.google.com/file/d/1Snbwx3m6us6L1qeP1_pD6s8hbJpIpD0a/view
      • Jul 14
      • M32 stops passing audio, possible connection to OSC
        msteel I have seen that error dialog before, but am not getting it now. My automation system is based on Node Red which in turn is based on node.js and javascript. The commands are generated from Javascript strings and include padding characters. They work as intended (i.e. the desired effect is seen on the surface) and do not generate an error dialog. The system is powered on 24/7, though, and since the problem showed up about the same time as my changes I was suspicious about the long term effects of continuous commands. You know, maybe my changes were revealing a memory leak or buffer issue that wouldn't show up on a system that was power cycled more frequently.
        • Jul 14
    • msteel
      Paul_Vannatto I would suggest that you update the firmware to the latest version (4.06). Make sure that you backup your scenes, snippets, etc. (export the show will back those up) as well as the library presets. Also make note of the settings on the first 4 screens of the Setup. Firmware 4.x now provides the ability to backup everything.
      • Jul 14
  • New
    BrotherBruce
    Newcomer - Level 1
    2021-07-12

    The text on M32 User Manual p22 does not seem to follow the image shown of the Dyn page in the user interface.

    Specifically, I'm interested in the function of the Mix (0-100%) knob shown. I cannot find where it is described. I'm guessing it will implement parallel compression by adjusting the wet/dry ratio, but am confounded by the lack of description. When set to 100% does that mean there is no dry signal passed?

    Is there another source of info on this product? I'm familiar with digital consoles in general, but each implementation is different and I cannot find the detail I'm seeking in many areas. I've read through all the M32 threads in this forum, downloaded all the documentation and searched in vain for a help file or more specific information. I really don't want to burden this board with continual questions about control function, location and detail, considering most of the questions here are of a more advanced nature.

    Thanks in advance for your helpful replies.

     

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    0 10
    • BrotherBruce
      Paul_Vannatto Yes that is correct. 100% mix results in 100% wet signal (0% dry). The reason the user manual does not describe it is because the manual is based on firmware 2.0 and the mix function was added in a later firmware update to provide functionality primarily for parallel compression application.
      • Jul 12
  • New
    MarkNorgren
    Contributor - Level 3
    2021-07-09

    Just an observation that happened last week after a gig.  I have a Midas M32R and all QSC speakers.  We hired another sound guy to run my equipment.  He owns a similar system of brand x stuff.  He came up after the gig and complemented me on the sound we had dialed in on the M32R!  Said it sounded way "cleaner" than his stuff!  I think it was an "ah-ha" moment for him on the difference between sysyems.  We also had comments from the audenice on the mix and sound from the nights performance.  It's so nice to get that kind of feedback!

    Just thought I would share that since most of the time these forums get overrun with problems, complaints, and suggestions for more.  I have yet to have a moment of regret for buying this board!  Have a great weekend everyone!

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    4 7
    • MarkNorgren
      DavidKnighton Hello MarkNorgren,
      Thank you for posting. It is definitely nice to hear a genuine 'WIN' every now and then. It definitely helps the cause knowing that their are users out there who are having successful experiences. Feel free to post a link to your band so we can check out your music/productions.
      • Jul 9
      • Rave to Midas!
        MarkNorgren I do occasional work with this guy from time to time. It was notable to me because I always knew my system performed better than his brand x. It was nice hearing it from him. Unfortunately, my band is booking larger shows and I may be forced to buy more speakers! But the good news is that between my M32R and the Dl32 box, I'm covered in that department!
        • Jul 10
  • New
    Mynameiscooper24
    Newcomer - Level 1
    2021-07-08

    For some reason it is impossible to connect to my m32C right now. 
    I have tried two different routers, I did dchp, static, nothing is connecting. 
    the Ethernet port on the back of the m32C is a steady orange. No green activity light. 
    when I set the console to dhcp is pulls an op address of 169.254.48.120

     

    any ideas or support ? 

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    0 18
    • Mynameiscooper24
      Paul_Vannatto Good chance you have a bad ethernet cable or the RJ45 ends are not pushed in all the way and latched.
      • Jul 8
    • Mynameiscooper24
      DavidKnighton Hello Mynameiscooper24,
      That IP address looks very similar to a Dante address. If you are using a computer with Dante Virtual Soundcard installed, or a router that is latched onto a Dante network, consider moving to an isolated network or turning DVS off.
      • Jul 9
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