Hey! im new to posting here but i just need a quick anwser to a question. Ive submitted 2 care tickets now in relation to aquiring Parts to repair a M32R i have. I cant seem to get anyone on the care team to email me back and when i check my ticket status it just says "Problem Solved" but no real anwsers have been given. Working with tech support trying to accomplish repairs is turning out to be very frustrating and im just reaching out to see if anyone might have any suggestions. I literally just need to order a new PSU haha thats it. 

We have an M32 (full size, original non-live, still running v3.11) installed in a venue for over a year now.  One of the uses of the space is a classroom, in which case the system operates unattended.  In the past few weeks there have been a handful of times I have discovered the console not passing audio.  Visually, everything looks fine and the screen, buttons, and LEDs are responsive.  But no audio.  Notably, when I recalled a snapshot to make sure settings were correct, the console rebooted.  After that audio was working as intended.

This behavior began recently and is relatively frequent - every couple of days or more often.  Of course it is possible that the console has failed in some way, but I'm not yet convinced of that.  I'm not aware of any power problems in that location either, although this particular system is not on a UPS.

A significant change that coincides fairly well with the beginning of this behavior is related to some automation I have implemented using OSC commands over the network.  A recent feature change had the automation system continually setting some scribble strip colors and channel mutes twice a second.  Probably about 14 OSC commands per second altogether.  In some ways this feels like a lot of traffic, but it really doesn't seem excessive compared to something like real time meter updates or fader moves on an iPad app.  All the same, I am wondering if it is  somehow too much data to send and is crashing something in the console.

I've read all the release notes I've found in case there was a known issue my automation could be triggering, and nothing seemed to stick out.  But updating to the latest firmware might still be a good idea, I suppose.

In the mean time I've retooled my automation to reduce the frequency of the parameter updates.  I will see if that seems to make a difference.

The text on M32 User Manual p22 does not seem to follow the image shown of the Dyn page in the user interface.

Specifically, I'm interested in the function of the Mix (0-100%) knob shown. I cannot find where it is described. I'm guessing it will implement parallel compression by adjusting the wet/dry ratio, but am confounded by the lack of description. When set to 100% does that mean there is no dry signal passed?

Is there another source of info on this product? I'm familiar with digital consoles in general, but each implementation is different and I cannot find the detail I'm seeking in many areas. I've read through all the M32 threads in this forum, downloaded all the documentation and searched in vain for a help file or more specific information. I really don't want to burden this board with continual questions about control function, location and detail, considering most of the questions here are of a more advanced nature.

Thanks in advance for your helpful replies.

Just an observation that happened last week after a gig.  I have a Midas M32R and all QSC speakers.  We hired another sound guy to run my equipment.  He owns a similar system of brand x stuff.  He came up after the gig and complemented me on the sound we had dialed in on the M32R!  Said it sounded way "cleaner" than his stuff!  I think it was an "ah-ha" moment for him on the difference between sysyems.  We also had comments from the audenice on the mix and sound from the nights performance.  It's so nice to get that kind of feedback!

Just thought I would share that since most of the time these forums get overrun with problems, complaints, and suggestions for more.  I have yet to have a moment of regret for buying this board!  Have a great weekend everyone!

For some reason it is impossible to connect to my m32C right now. 
I have tried two different routers, I did dchp, static, nothing is connecting. 
the Ethernet port on the back of the m32C is a steady orange. No green activity light. 
when I set the console to dhcp is pulls an op address of 169.254.48.120

any ideas or support ? 

Ive been using bus sends for musician monitoring while recording which works fine.  But it ties up many sends.  I finally picked up a Midas DP48 to play with.  My question is,  How do I send individual DAW tracks to the Midas DP48.  I want to record bands, but use my "go to" vst plugin effects and send that wet signal to the DP48 for musician monitoring.  Would I utilize the User Ins/Outs ?  Just choose "User In" and select "Card 1-32" ?  Will that send those DAW channels to the DP48 ?

Feature Request: To be able to have 2 (or more) Mackie Control protocol control surfaces to control M32-Edit/X32-Edit.

I have a Waves FIT contoller, which has 16+1 faders. I can control the M32C via OsiMIDI, as I can add more than one contoller at a time (the Waves FIT uses a lot 8 and 8+1 fader configuration for Mackie Control). It'd be great if I could use the controller to fully integrate with the Edit software.

I can also see that this would be of use to connect 2 seperate controllers together.

The Waves FIT controller would be a fantastic way to control the M32C, and I could quite see that it'd be a good competitor setup to the Waves LV1.

I've had a Pro2c for about a year and a half and periodically I'll run into an issue when one of my mixes is very weak. It's not isolated to just one of the busses, but mostly occurs on Mix 1-3. No matter how much signal I have on each channel I feed, the metering barely registers on the mix. I mostly use these mixes to feed Aviom channels for drums. The one I'm having trouble with now is used to sum the cymbals together. I have plenty of signal down the channels and hear them clearly in the house. They are all turned on in Mix 2 and set to PreFade. Worked fine a few days ago, now the mix is barely registering anything.

This has happened before but seemed to clear up right as I'd get annoyed enough to seek help. Do I have some bum mix busses?