Good Afternoon, I recently had my Pro 2 produce an error for the DSP Board...... DL271. I got a red status light and clicked on it and got this pic attached. The console was rebooted and worked as it should for the rest of the night. Luckily this happened during sound check. Anyone know the fix for this? Thanks in advance!!

Hi Everyone,

We are constantly coming up with the question for the availability of the MIDAS Heritage HD96-24 Offline software.

In this sense can anyone update us about New program / software (offline editor ) launch plan, that works with both for Windows and Mac operating systems ?  So that through this offline editor, we can have access to the operating system the exact interface that is used in the HD96 and do all our preliminary study of this device before the show ?

Thanks

Hello,

Just looking for some advice on repair times and part availability in the UK as I sent one of the companies Pro2C back for repair in February of this year and it is still away awaiting on parts. Further to this two of our other Pro2 have also started to develop the same fault( fader pot drift) but we can’t send them back for repair as we can’t afford to looses them for a full festival season.  As it is we have had to sub in another desk for most of the summer to cover for this one.

Hi All,

Working on our Midas M32R Live which we got 3 months ago.

We were reciving and sending audio to and from our Windows PC via the DN32 Live card just fine as of 2 weeks ago. Then one mornig we fired everything up and now it seems no signal is being sent from or recieved at the card.

On the PC we have have the newset DN32 Live Driver. Installed, uninstalled, reinstalled. 

The driver is working properly on the PC. The board and PC see each other and there is signal being sent from the driver. I can see the meter bouncing when I'm in the "Out 3-4" in the sound settings for the KT DN32 L driver.

At the board our Aux in 3-4 channels are routed to Card 3-4.

Is there something I may be missing here?

If there's a more formal place for this submission, please redirect me. I'm also curious if others might also appreciate the feature.

I propose a firmware improvement where a channel on the board (for me, the M32, but presumably even more useful on the more compact varieties) can be assigned to a linked pair of channels. Note: individual channels can currently be assigned to an arbitrary other channel (ie, you can assign the first fader on page 2 - channel 17 - to actually control the Aux 1 input).

This feature would enable a single channel (we'll say channel 17 for the sake of an example) to control a linked pair of channels (perhaps input 7 and 8). In this way, once input 7 and 8 are linked, the config menu would allow the selection of 'input 7&8'. Note, I suggest the list offers input 7, input 8, input 7&8 as three options in the list for input selection. This would preserve current behavior, but allow the new behavior as an option for any linked pair of inputs.

There are two key values to this feature I'll articulate, then discuss suggested implementation:

1. With 40 inputs, but a limited number of physical faders, this feature would make more inputs controllable on the same 'page', For example, if there are 10 stereo inputs and 6 mono, these 26 inputs could all be accessible on the same page.
2. Sometimes, when being indecisive about fader movement, the firmware struggles to keep the second fader in sync with its pair, and it can be awkward to keep my fingers in the right place to adjust exactly one of the pair; my fingers are more used to hold one mono or grabbing both faders of a linked pair, which causes fights with the firmware and fader motors.

Suggested implementation:

• When you select the channel, almost all settings work as a pair and the main display should be straightforward to implement with a few tweaks detailed below. 
• The preamp/config section:
  • Gain: should adjust the pair with a relative setting (when you move the pot by 5dB, both preamps should be turned up 5dB from where they were). The main display should have an option to move each of the two preamp gains independently
  • 48V: should be used as a pair. If it was strongly needed, the main display could allow individual switching, but I suspect they are never used independently
  • Invert phase: should be used as a pair. Main display can allow individual switching
  • Low cut: should be used as a pair (same setting on both inputs)
• Gate section:
  • All controls exactly mirrored for both channels
• Dynamics/compressor section:
  • All controls exactly mirrored for both channels
• Equalizer section:
  • All controls exactly mirrored for both channels
• Bus sends section:
  • All controls exactly mirrored for both channels
  • For mono sends:
    • The level is matched for both, and the pair summed to mono
  • For Stereo Sends:
    • The pan control for linked sends should use the same lighting behavior as the 'width' pot for the equalizer, lights go out and in depending on the stereo width
• Main bus:
  • The level is matched for the pair
  • The pan lighting should match the 'width' pot for the equalizer (and the new bus send pan behavior).

I welcome adjustments to this suggested implementation from the group, and definitely would love to hear if people think this is a good feature or not.

Why is it that you only offer a 1 Year warranty for Midas M-32 in Malaysia store but a 3 year warranty for M-32 on Musictribe.com ? Also noticing other warranty periods have changed since purchasing. Example Klark Teknik Square One Dynamics had a 10 year warranty when I purchased multiple units but when you look up the product now it only says 3 year ? Not to mention all 4 of my units have been back for repair at least 2 times or more. The last time I had one serviced Music tribe claimed they didn't have my registration which was also false. Why is it that the Music Tribe is doing everthing possibe to not honor warranty periods ?