Hi. I’m a poly d owner since last week. I wanted to update the firmware but it doesn’t work. A window pops up and says “ update faild, try again“ another window pops up either and says the Poly-D is DFU mode please update firmware. Nothing works no keys no knobs no sound.. the Power light blinks green and red . I have to take it from the usb first and turn it off and on and the. It works again. So why is that. Why is a firmware update via synthtool app Not possible. Can anyone help?!

Just taken delivery of my 4th Behringer keyboard... the Poly D.... it sound s amazing BUT.... there is a click when you have teh attack up full ( as you would on teh original Moog ( which I have set up next to it ).... and most synths)... this click stays there at a constant volume, even when you switch off the Ocilators... you can bring the attack back, but this changes the CLICK into dull thud.... this is OK when you have a raging solo in the mid register...BUT try a soft filtered sequence where you need the attack up full... the CLICK /THUD is louder than teh sound... Un useable.... Im really hoping this is just my keyboard...????

Hi, Before updating to last firmware version, I was able to trig the sequencer with an accent coming from my Miami. However, with this new update and no matter the settings (rate & polarity), the sequencer is acting weirdly and not as before, tight, that is. What's going on with this ? PS. Also tried to trig with LT trig out from TR-606 but to no avail.

hello you all! my question Is: it is normal that the rise of the attack in its maximum position (where 10s is written) reaches its top sound volume in only 7 seconds?? ? I have tried it with a linear VCA and an exponential VCA and the result is always 7 seconds, it is a failure or it is normal? The manual confirms that the maximum attack time is 10 seconds, and the EG of my model Model D take really 10s to end up. Thanks for your answers, and sorry for my english.

Playing notes on my MS-1 sometimes triggers the accent (normally available with the sequencer). This happens when I play with moderate to high velocity, but not when I play soft notes. The result is a short filter freq push, as if it was modulated by a short envelope. Env-Amount in Filter is turned down. Accent button isn't pressed or permanently turned on. Is there a way to turn this off or is it a bug? / Ludvig

After last firmware update (1.1.7 from Synth Tool 2.3.8), D#-E & B-C keys do not work properly anymore. D# and E sound the same, and similar thing happens to B and C. Now I can't find that update in the download area, so, I assume everything went wrong with that Glide update for the MS-1, since it does not have a three position button for GLIDE… right!? So, I guess I need to revert that last update… is there a way to do it without selling my soul to devil? Thanks in advance!

I have a love/hate relationship with MusicTribe, particularly Behringer. I own a LOT of Behringer gear, most recently most of the Synthesizer line. While I enjoy Behringer products (mostly because of price to performance ratio), I find Music Tribe to be too ambitious overall. For example the new "Support/Community" website is a mess. It's hard to navigate, slower than molasses, most of the links don't work, there is an exceptional amount of support documentation MISSING, response times can be very long, etc. I could go on, but you get the idea. Another issue (most recently for me with the synths) is the lack of proper User Guides. A quick Start Guide is fine if you just want to pull a product out of a box and try some basics, but not being able to "deep dive" with a synth is a travesty! Not even a signal flow chart?? Regarding the Neutron, I've had two units which have died in the same manner, and what caused their death is shocking. One wouldn't think that doing a proper "Factory Reset" would trash a synth, but that is exactly what happened, TWICE!! I created a ticket the other day for the second unit, and the response asked me to make a YouTube video to send to the programers. How about an RMA number so I can get the unit exchanged?? They couldn't fix the first one, so I'm assuming they'll do the same again. I need a new unit, and don't want to be a YouTube Star! Making a video is fine, but help me with the repair!!! Call me paranoid, but I'm expecting an issue with them verifying the Serial Number of the second Neutron because I only registered the original unit, not the replacement. I don't want to have to go through a big rigamarole getting the second unit repaired/replaced. Scary stuff! As for the company getting too big too fast, I have many thousands of dollars worth of Behringer gear for my small Live Sound Reinforcement company. I'm a technical person, so I read and reread all of the manuals so I know how to get the most out of my gear. There are soooooooo many typos and general errors and contradictions in the various manuals it's not funny. I do NOT understand why things are done in such a rush-rush way. Either there are to few employees to do a proper job, they don't really care, or there is great disorganization (possibly turnover) within the ranks. This could really be an outstanding company if they would only SLOW DOWN, take a breath, and be more attuned to the details. I envision thousands of harried individuals running around at Music Tribe with no one actually being given the time or space to do a proper job. That's my humble opinion.

I have a brand new Odyssey Synth. I'm not new to synthesizers. All notes get stuck on. I cannot find a way to rectify this. I would like to find a solution before exchanging it for a new one. Any ideas? I found an old post during a web search with someone having the same issue along with a solution. Of course when you click on the link it takes you to an old Behringer support page and says "Page Not Found"! Gee, Thanks!! Also, what's up with only QSGs (Quick Start Guides). Why aren't they're any advanced User Guides??? (Same with the MS-1 Synth!!). C'mon Behringer, help us out here!!