Hi,

My Voiceplay3 just powers up to a white screen, factory restet thru the headphone jack changes nothing. I've spent the afternoon trying to load voicesupport to my Mac but can't connect to a real TC Helicon download site and don't trust non genuine download sites.

I suspect my firmware has become corrupted. 

If i cannot get the maintaince screen, is it still possible to reload the firmware thru the usb port?

Any other solutions or suggestions would be welcome

Thanks

Hi :) I'm an owner of a voicelive 3 and I have a problem with reverb. No matter what I do with settings of any reverb i can't hear any difference, like it just doestn work. I tried to change settings, decay etc but there is no difference. Maybe someone could help me with this, thank you

Hello Music Tribe,

I am the proud owner of a play acoustic and a VL3X both of which have been awesome.  I can say with certainty that they have shifted the way I approach live music. I have put thousands of hours and hundreds of gigs on each unit.  Now after roughly 5 years I am having issues with both of them.  

Play Acoustic-Scroll knob is broken, AC adapter port is wiggley, occasionally glitches out

VL3X-Large Scrool Wheel broken, Machine glithes out especially when I use the looper function (I have replaced the AC adapter per advice given to me from a rep and it definitely helped for a while but the problems came back)

I have already spoken to PanurgyOEM in New York, my closest service center, just wanted to make sure im doing the right thing before I shell out $65 per unit to diagnose.  My goal is to get them both back to perfect working order so I can continue to use them.  Hoping the repairs dont cost more than a brand new unit.

-T

Hello,

I am a fan of and have always used the Harmony singer. I just bout the voicetone to get better harmony but I notice that it does not have the reverb function that harmony singer has built in.  An oversite on my part.  Can I use the reverb on my harmony singer and the harmony of my nue voice tone H1 together. If so, how do I do that. 

Hi,

I can't figure out how to implement MIDI control of tempo from my controller.

The manual says specifically it is not MIDI clock, but instead MIDI tempo.

Is this a Meta MIDI Message for controlling Tempo...

OR, is it MIDI Time Code?

thank you.

Kristin

The vocal input level setting is changing on its own.  My VLX3 MIDI is connected via USB, and I send MIDI to it to control vocal harmony via a MIDI file player in Gig Performer from my Macbook.  I have MIDI set in the VLX3 to listen on its own channel, 13.  If I leave the settings screen open, I can watch it change.  Is it possible that the VLX3 settings can be controlled via MIDI, and is being changed by some CC sent to it?  I looked in the manual at the MIDI CCs for the VLX3, and I did not anything for the input level.