Pedro, Thanks for responding. Your answer to my question is a bit obtuse. Of course whatever signal is at the master will be present in the headphones. I’m trying to determine if an overdriven or distortion input signal will damage the circuitry. I wouldn’t put an overdriven signal through to the speaker because I’m pretty sure that would damage the speaker. Hence the use of headphones.
It’s been 12 days since I raised a ticket and to date, I have not received any communications. I have been regularly checking the spam folder and there is nothing in place to block correspondence. This is not a good system.
Rotary knob not working is now assigned to Case Number CAS-596341-G5M2Q5 . Here you go
Thank you Kyle
Hi Kyle. Can you follow up on this? I am not getting any responses from Nic Jones. Thanks.
Hello. Can you tell me how long the service department will be looking into this? It’s now been over 1 week without any communications from the service department. Thanks.
It’s been 12 days since I raised a ticket and to date, I have not received any communications or replies to my eamails. I have been regularly checking the spam folder and there is nothing in place to block correspondence. This is not a good system.
Rotary knob not working Case No: CAS-596341-G5M2Q5 CRM:0120000283861
Hello. Do you have any updates to the case?
Hi. Still waiting on an update to the case. Please respond.
I have a TC Helico9n G Xt and when I plug it in the only thing i get on the screen is the number 8. None of the buttons work and I tried a factory rest, but nothing happens. i really like the unit, but it seems to be dead. Anyone else experience this and if yes, did they find a fix for it?
Quisiera saber donde puedo mandar a reparar el diaplay de mi VoiceLive 3, soy de México
i have a VT T1 it has a 24 v phantome. Can I use the 48v phantome form my mixer thruh the VT T1?
I just want to be sure I'm interpreting the manual correctly. I have preset 491 set to GLOBAL ON for an acoustic guitar tone I use for MOST of my tunes. However there are 1 or 2 presets that I would like to tweak for a different guitar tone. Can I still create alternate guitar tones and guitar effect automation in different presets if I switch the preset I'm adjusting(NOT 491)to GLOBAL OFF without said changes affecting GLOBAL PRESET 491? Just don't want to change preset 491 at all. I know that if GLOBAL is switched to ON withinin any preset, tweaks to guitar tone will also adjust 491. But if I switch GLOBAL to OFF within an individual preset, I should then be able to change the guitar tone and effect automation for just that one preset,am I correct. Thanks everyone!
Something happened to my VL3 about 3 years ago. When I turn it on the screen is white. In System Maintenance mode, there is a "System Maintenance" bar at the top of the screen, but there are no menu items, so I cannot Factory Reset it that way. It does register via USB or midi through any method. Basically, it turns on, but its as good as a paper weight. Any ideas on how I can bring her back to life?
I believe I purchased the unit in 2017.
Thanks!
I just picked up a TC Helicon Play acoustic pedal. It works great and I wanted to add the guitar since it had that option, I wanted to try it out. So when I use the pedal with the mic and guitar, whenever I click the food switches, the clicking of the switch comes through my speakers, this only happens when my guitar is plugged in. I tried an amp and a PA and they both do the same thing with the clicking sound. I even reset my pedal back to factory settings and made sure I was updated to the newest firmware. We tried turning down "roomsense" and tried turning down the guitar volume on the pedal, still getting the clicking sound. Is there a way to fix this issue? Thanks
Hello, I just updated Firmware 1.5.0 for VLPlay, is there anything amazing about this update? what the diferent with the last version before? cause i don't get much information about this new firmware detail . please respond