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240,761 members
116,968 posts
  • New
    JohnnyMac
    Contributor - Level 1
    2021-07-22

    I love my H1 and I'm wondering if I can run a Mic Mechanic 2 with it or would be better off chaining a T1 and R1 with it?

    0 1
    • JohnnyMac
      WilliamR Hello Johnny, WIlliam from musictribe here. The mic mechaninic 2 is a great pedal, the only concern would be the pitch correction. If you have a harmony going on the H1, the pitch correction on the mic mechanic may not function as intended. The pith correction function processes a single vocal more accurately than it would a harmonized vocal. That would be the only concern though. The T1 and R1 would integrate nicely with the H1.
      • 7 hours ago
    • JohnnyMac
      JohnnyMac

      Thanks a lot.

      • 5 hours ago
  • New
    RobertBrown
    Newcomer - Level 1
    2021-07-21

    Hi, still using my Electric Play but my unit suddenly stopped recognizing the foot switch. I checked the programming-all good and I swapped out the foot switch with one I know is working. Changed cables. Nothing. Hated to do it but I even did a factory reset and re-programmed everything. Nothing. It won't recognize the foot switch. Any ideas?

    read more...
    0 6
  • New
    JessicaSmith
    Newcomer - Level 1
    2021-07-21

    Hello, i have a Tc-Helicon Voice Prism Plus that is having an issue it has been stored for a good many years and when i turn it on it has power but the splash screen never changes from the intro message none of the knobs or effects work either, does anyone here no how to fix this issue or do the even still support or service this unit i have read about others that have the same issue with this same model, Is there a factory restore for this unit any ideas or advice would be apreciated

    read more...
    0 2
  • New
    SvenAdult
    Newcomer - Level 1
    2021-07-20

    Hi

    Does anyone know of a way to create custom genres on the Play Acoustic? The VoiceSupport 2 software doesn't seem to allow this.

    I want to be able to create a group of presets that will be associated with a song - much in the same way that Favourites operates but with more banks. Favourites bank 1. Favourites bank 2. Favourites bank 3 and so on but with custom names.

    It would be an easy way to group presets for songs in a set list.

    The other way is to copy presets to different positions in the memory - that works fine but means I have to remember which slot number each song starts at. Piece of paper with a list is easy to make as a reminder of course :-)

     

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    0 4
    • SvenAdult
      kiskadar69 You can't create new genres, but there is a workaround. IMHO with TC-Helicon VoiceSupport 2, you can add and remove presets to existing genres.
      • Tue at 4:46 AM
    • SvenAdult
      kiskadar69 For TC-Helicon VoiceLive 2 and VoiceLive 3, the Step function was created for this problem.
      • Tue at 5:33 AM
    • SvenAdult
      SvenAdult

      Ok, thanks for the help. I thought about using the existing genres and just have a list of genre x=song y but there aren't enough genres. We do sets of up to 3 hours with 25-30 songs.

      • Tue at 6:10 AM
  • New
    DavidWilliamKay
    Newcomer - Level 1
    2021-07-20

    I stupidly plugged in the wrong adaptor in my TC-Helicon (an identical adaptor carrying 18v lying right next to Helicon adaptor carrying the correct 12v) and predictably the device powered on and immediately shut down. There was no burning, sounds or outward sounds of damage so I am hoping that it can be an easy fix if I take it into a repair shop (replacing a part)? Does anyone have any advice on this? What a stupid split second mistake.

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    0 2
    • DavidWilliamKay
      KyleJohnson Hello, Kyle here with Music Tribe. Please contact our Service team for further assistance with this issue. Click on Support, and then on Service Request to submit a case.
      • Tue at 7:12 AM
  • New
    DShermanJR
    Newcomer - Level 1
    2021-07-19

    I have used this product for years owned three, sorry to hear that this unit has been disconituned. they last me about 3 to 4 years as I perform mostly outside in a humid sea climate 100 shows a season. what happens is when the Harmony button is engaged it effects the guitar sound (Chorus like) also I have noticed recently that I am getting high pitch squeal/feedback when using the harmonies. My levels are all good. anyway to service this or is the unit going south?

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    0 4
  • New
    kharlitos
    Newcomer - Level 2
    2021-07-18

    Does anybody using the VL3X for recording in studio? I am using this to record my vocals output to Logic for post processing. Wondering if you guys can share your settings or workflow for recording. Thanks

    0 12
  • New
    GunsGunsBand
    Newcomer - Level 1
    2021-07-17

    I can't seem to find an answer to this question anywhere on the interwebs.

    I just got a Morningstar MC8 and am trying to program MIDI to the TC Helicon Voicelive Play GTX to change presets. 

    Anyone know what MIDI commands I use to change from preset to preset?

    Any help is greatly appreciated!

    Cheers!

    read more...
    0 8
    • GunsGunsBand
      kiskadar69 1. On DIN MIDI In, Play GTX receives the CC 32 (Bank Select LSB) message on the configured CC MIDI channel. 0 = preset 1..128 (after switching on Play GTX, this bank is set), 1 = preset 129..256, 2 = preset 257..384, 3 = preset 385..500.

      2. On DIN MIDI In, Play GTX receives the Program Change message on the configured main MIDI channel. Reception can be turned on/off globally. A Program Change message selects a preset from the current bank (even if the preset cannot be selected from the panel).
      • Mon at 12:37 AM
    • GunsGunsBand
      kiskadar69 1. Set SETUP / MIDI / MIDI Chan.
      2. Set SETUP / MIDI / CC Chan.
      3. Set SETUP / MIDI / Filter to "None" or "Sysex" to enable Program Change reception.
      4. To enable DIN MIDI In, set SETUP / MIDI / MIDI Control to "Merge" or "MIDI".
      • Mon at 12:49 AM
    • GunsGunsBand
      kiskadar69 "SETUP / MIDI / MIDI Chan" and "SETUP / MIDI / CC Chan" may be the same or different.
      • Mon at 4:50 AM
  • New
    OhG
    Contributor - Level 2
    2021-07-15

    I just got this unit and as mentioned by many reviews, the manual is really sub par. 

    One thing I can't find is a definition of what certain parameters in the vocal section do. For example, what exactly do the following parameters do?

    Porta - I have no idea what this does  

    Smooth - What exactly is it smoothing?

    Humanize (I get the general concept obviously, but what exactly does the unit do to achieve it)

    Tuning (Just vs Barbershop?)

    Gener - It has a range of -50 to +50

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    0 7
    • OhG
      kiskadar69 "Portamento": the sound is transferred from one pitch to another by continuous bending.
      "Gender": makes the tone more masculine or feminine. 0 = no change. -1 ..- 50: masculine. +1 .. + 50: feminine.
      • Jul 16
  • New
    Pedalsteel
    Newcomer - Level 1
    2021-07-15

    Hi there!

     

    Yesterday I experienced a failure on my Voicelive 3 extreme just before I started my gig (Bummer!)

    The unit starts booting, the sofware loads, but then it just reboots again. This continues non-stop in a never ending loop.

    I have managed to upgrade it now using the maintenance-boot (pressing the switch inside the headphone-jack while powering up). I then installed the newest firmware (Version: 2.2.0 Build 336). The problem still persists, though. It boots - shortly displays a white-screen and then goes into the same boot-loop. It does come up with the splash-screen with yhe firmware-version (2.2.0 Build 336), so it seems the firmware upgrade has worked. After the ffirmware upgrade it  did come up with an error-message:

    THE FOLLOWING SUNSYSTEM FAILED: AUR TOUCH

    ERROR CODE: 2008000

     

    The unit was unresponsive after this, but after a power-cycle it goes back into the "eternal boot-loop" again - although displaying the updated firmware version.

     

    Anyone have a fix for this?

     

    Best regards!

     

    read more...
    0 4
    • Pedalsteel
      WilliamR Hello, William from musictribe here. Please click on the support link above and open a tech support ticket so that one of our specialists can get this sorted for you as soon as possible.
      • Jul 15
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