Hello,

Last year I created a ticket about the issue I'm facing with my TC-Helicon VoiceLive play. Until now no answer from the support.

I have performed all kinds of reset to the device explained in the manual (full reset etc....)  , installed the latest firmware etc... nothing solved .

The issue is the LCD screen display the information of the patch goes reverse and can not be readable from time to time, power off the unit and power up again solve the issue until after a few minutes (30m or 1h or so ) the LCD display goes reverse again.

Can someone help me on that ?  Anyone had this issue? 

In attach a picture of the issue.

Thanks for the support

I have used many TC products over the years was up to voicelive 3 but switched over to voicelive rack because, well, I wanted less stuff on the floor.  I use an axe fx 3 for guitar and I control pretty much everything from an RJM Music Mastermind GT10 midi controller which is amazing. It allows me to just have one device on the ground but still control my entire setup. The voicelive rack is pretty good but it's a little slow to respond to certain midi messages and for some it can be a little glitchy.  All in all I love the setup but of course a newer more powerful and faster voicelive rack would be much better...

I used my new MM2 out in the real world, an outdoor/battery powered jam. I use an on/off switch on the mic cable, Neutrik NC3FXS-B. It appears auto gain is ramping up the gain with the mic off. When I turn the mic on, much unpleasantness ensues. Is there a way to keep auto gain from doing this? Is there any documentation on how the adaptive aspects of MM2 operate?

If I read the manuall right there should be different options for roomsense. On my PlayAccoustic its only <unplug aux> - even though there is nothing plugged in. Currently I hear a lot of room noice through the PA speakers, always have to plug something into aux to shut the mic in the pedal off.

Hi, I made a preset that has 3 steps all of which have the looper, start/stop loop & vocal & guitar fx in each step.
I set up a loop & can move around buttons on, off, change steps etc when it's playing but when it's stopped if I change steps more than once it erases my loop. Is there a setting I should change or what?
Cheers!

I have used the Play Acoustic for several years in my one man band. It's great but whenever I have a harmonica part it thinks feedback is happening and adjusts the EQ, then when I come back with a singing part the EQ is all weird for a few seconds. Is there a way to turn that off or fix it? 

Does anyone know if there is an application that can be used to edit, copy presets on the VL3X?  I know about and have tried the one at voiceliveeditor.com.  Sadly it doesn't seem to be quite ready for prime time.  (I refer to the MacOS version).  The user interface is cluttered and glitchy but the biggest problem is that any changes made to presets may or may not actually save to the VL3X.

What would help most is to have access to an API to directly make the changes myself.  As a mac developer since the early 1990's, I would love the opportunity to develop an application as an alternative to the voiceliveeditor.