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299,670 members
183,442 posts
  • New
    groshat
    Newcomer - Level 1
    2022-10-05
    Hello,
    I downloaded and installed version 1.1.02 for mac of voicesupport 2, and now it gives me the following message: The application “VoiceSupport2” can’t be opened.
    and also this message: “VoiceSupport2” will damage your computer. You should move it to the Bin.
    What could be the problem ? 
    I downloaded the app from the official TC Helicon website.
    read more...
    0 2
    • groshat
      WilliamR We have recently posted The latest mac build on the website and should no longer have any issues. It should install without warning about malware having any issues launching.
      • 6 hours ago
  • New
    rasky
    Newcomer - Level 1
    2022-10-02

    I'm having a hard time finding any documentation on the switch3 mapping features of the latest firmware for Voicelive Play.

    I am trying to map any one of the switches to the "hit" function so I can trigger it remotely.

    Thank you

    read more...
    0 4
    • rasky
      kiskadar69 Starting from a certain firmware, the blue VoiceLive Play has a CONTROL parameter, which must be set to "CUSTOM", so the Switch-3 switches can be programmed with the following functions: Loop Rec/Play, Loop Stop/Clear, Loop Undo, Loop Start/Stop, 1 BTN Looper, Tap Tempo, Harmony On/Off, Delay On/Off, uMod On/Off, Transducer On/Off, Hardtune On/Off, Doubling On/Off, Reverb On/Off, Preset Down, Preset Up, Hit. If you assign the Harmony or Delay function to one of the buttons, you can also select the momentary mode for both separately.
      Unfortunately the procedure is not described in the VoiceLive Play manual (TC-Helicon has not updated the manual). Press the SETUP button and scroll to the tab where the Switch-3 mode can be set (LOOP MODE or CUSTOM). If no such setting is found, the VoiceLive Play firmware must be updated.
      https://www.youtube.com/watch?v=m6j19MT5E90&t=2m15s
      • Oct 2
  • New
    Jeffbonilla
    Newcomer - Level 1
    2022-09-29

    I recently pulled out my voice live one to practice for a live gig. It's been about ten years since last used it. It fired up and the digital display is working properly but I'm not getting any output or signal. I've tried it on a PA system, amplifier and even garage band. All of these worked before but maybe my set up is wrong since it has been ten years. Mic goes into xlr input and the xlr out is what goes into the amp or daw interface and guitar can run through the guitar input right?  am missing a step or plugging into the wrong place? 

    read more...
    0 5
    • Jeffbonilla
      kiskadar69 This is a VoiceLive Touch.

      1. When you sing into the microphone, does the LED on the front panel flash green? If not, try adjusting the Input Level Control pot on the side (there's a "mic" picture next to it).
      2. If you have a condenser mic, you'll need to turn on the phantom power in VoiceLive Touch.
      3. Do you hear any signal at the TRS OUT L and R connectors?

      Manuals: https://www.tc-helicon.com/tchelicon/product?modelCode=P0DLT
      • Sep 29
    • Jeffbonilla
      Jeffbonilla

      Thank you I will try those suggestions

      • Sep 29
    • Jeffbonilla
      Jeffbonilla

      I think it’s broken. It’s not even picking up the guitar.

      • Sep 29
    • Jeffbonilla
      kiskadar69 4. PERFORMING A RESET
      You can return all setup, preset and Favorite values to factory values in one reset operation.This cannot be undone. To reset all:
      4.1. Power up
      4.2. When the version number is shown in the display hold the Bass, Low and the top Octave harmony voicing buttons until you see “Factory Init”.
      4.3. Release.

      5. "it’s not even picking up the guitar": if you plug the guitar into GUITAR IN, is GUITAR THRU completely silent?

      6. Are you using the correct power supply (12VDC, center negative, minimum 1A)?
      • Sep 30
  • New
    yogigiyo08
    Newcomer - Level 1
    2022-09-27

    in my voicelive play, my firmware version is: 1.5.00 B74. when I check on voicesupport2 software, firmware update on 1.4.00 build 70. should I downgrade?

    0 10
    • yogigiyo08
      yogigiyo08 onmy voice support 2 software
      • Sep 27
    • yogigiyo08
      kiskadar69 If you have the blue VoiceLive Play effect and the current v1.5.00 Build 74 works properly (e.g. no guitar effect settings), I don't think you should downgrade.
      • Sep 28
  • New
    ignasipoveda
    Newcomer - Level 1
    2022-09-27

    Hello,

    I'm from Spain and I'm user of a voiceplay touch 2 sice 4 years, always very happy with all his options. Since the last week, when I plug in the machine, it doesn't turn on. It has always done it automatically and now it doesn't react. What can I do?

    Thanks a lot!

    read more...
    0 2
  • New
    RobiD
    Newcomer - Level 1
    2022-09-26

    Hi,

    Hoping for some help or guidance on this.

    I've had the VK for probably 2 years.  When I first got it, I set up channel 3 to receive midi and this has work great all this time. I set Program changes and CC# all on this channel including note data for harmonies.

    Today I had to reset the unit to factory defaults. Now when I try to set to Channel 3, I am getting multiple channels setting to receive midi instead of just channel 3.  I have tried many different ways of only sending data/note/s from keyboard (Novation Launchkey mini), via Roland UMone, then through cakewalk to set the channel to send on. No matter what I do, multiple channels are setting. I have followed the manual instructions. From Cakewalk, I solo channel 3, hold down set while pressing notes on the keyboard. I've tried short holds all the way to very long holds. If I aim to set channel 3, channels 3 to 11 are now receiving midi data. If I try to just set channel 16, then I get: 16 plus 1 to 7.

    Am I missing something simple. It has been sometime since I first set this up. I have read over and over the manual but to no avail.

    Thanks in advance.

    Robi.

    read more...
    0 12
    • RobiD
      kiskadar69 I think this is because the "8 channel natural" (8 spaced rainbow dots) or "8 channel tight" (8 closed rainbow dots) harmony setting is selected. Choose another harmony setting. See page 6 ("Editing Effects") of the "TC-Helicon Perform-VK User Manual".
      • Sep 26
  • New
    helenane
    Newcomer - Level 1
    2022-09-26

    Hi everyone. 

    Does anyoine knows how to erase at once all imported loops, including the ones already used in the presets' slots, I mean the entire user content?

    I managed to erase the slots individually, within the presets, but not to completly erase the imported loops from the device.

    And I'm still afraid to press Reset to the original settings, afraid of not losing something important that is not user content. Is this the only solution?

    Many thanks for your help. 

     

    read more...
    0 1
  • New
    helenane
    Newcomer - Level 1
    2022-09-26

    Hello everyone and thanks for your help.
    After testing the Looper of Voicelive 3, I have 2 questions for which I didn't find the answers in the manual, or in any tutorial. Can anyone with more experience help me with some advice?

    1. Which is the maximum length for an imported loop in Voicelive 3 or the maximum length of a loop that one can use in a preset slot? (also because I'm trying to imagine the benefit of a backing track compared to a loop "as long as a song").

    2. After testing the looper overdub, I tried to find out if there is any possible way to use the overdub for comping (I mean, using the overdub to replace a vocal take with a better one, so RECORDING THE NEW TAKE IN THE PLACE OF THE PREVIOUS ONE, not just overlapping the vocals and recording the new take over the previous take).?

    Thanks a lot.

     

    read more...
    0 1
  • New
    Osotwa
    Newcomer - Level 1
    2022-09-25

    Hello there. I recently purchased TC Helicon VoiceLive Touch 2(VLT2) and I need to start using it in my studio to create harmonies based on the chords of my songs. I've tried to connect VLT2 directly to my PC through the USB cable but unfortunately my VLT2 is not detected in my favorite DAW(Studio One 5). So my workaround is to route the VLT2 main outs to my audio interface(Focusrite Scarlett 2i2 3rd gen) and then connect my audio interface main outs to the VLT2 Aux Input. Now my question is: Can the VLT2 Aux input be overloaded if I connect the said audio Interface's main outputs(TRS Outputs) to the VLT2 Aux input? 

    read more...
    0 4
    • Osotwa
      PedroRodrigues Hi Osotwa, thank you for your post, please ponder TC Helicon VoiceLive Touch 2 does not allow multitracking via USB so you would to have to configure a STEREO IN and STEREO OUT to allow a DAW configuration. Please consider that regarding the VOICELIVE TOUCH 2 outputs, the XLR Output marked in blue will produce a mono signal.
      The 1/4” TRS Outputs marked in red are the main outputs, they can be configured for Mono, Dual Mono or Stereo output in the Setup menu.
      When you set the Output parameter to Stereo, the left and right audio channels are output to the left and right ¼” TRS jacks when connected to a stereo monitor or PA system.
      The XLR jack will output the left side audio only.
      Mono setting (default) The factory setting is that the left TRS output and the XLR output contain the summed mono mix including effects.
      The right TRS jack outputs your dry voice with Tone applied to the mic input signal but no effects. Sending both a mono mix of the effects and the dry signal to a mixing desk is useful when a live sound engineer wants to control the balance of wet/dry mix at the mix position.
      In this case, set the Lead Mute parameter to On.
      Dual Mono Setting When you set the Output parameter to Dual Mono, the left TRS output and the XLR jacks output the effected vocal, and the effected guitar signal is output from the right TRS jack.
      In this configuration, a sound engineer can control the level balance between the mono wet vocal, such as vocal with harmonies and effects and the mono wet guitar signal.
      • Sep 26
  • New
    chutney30th
    Newcomer - Level 1
    2022-09-23

    Hello I am very new to using pedals! So please please take into consideration I may sound super simple. 

    I have the original TC helicon voice live touch. 

    I am going on tour soon so just brought one of these. My voice is super auto tuned in my songs so I thought hard tune would be perfect, except I can't seem to find where I can set hard tune to a specefic kEy. 

    however I did find specific keys in harmony. But it doesn't seem to work with the hard tune as maybe the specific key is just for when you using harmony's.

    does anyone know how to help, please please explain things to me as dumb as u can. 

    best 

     

    and thank you 

    read more...
    1 34
    • chutney30th
      Mastrofm Can someone please tell me what ipad mini will download the Xair app to work with the Xair16? I download the app but it does not recognize the xair. Thank you in advance.
      • Sep 23
      • TC helicon voice live touch (1)
        PedroRodrigues Hi Mastrofm, for any questions please make a post and do not request information as a reply to someone else's post. More please bear in mind that you are requesting information for a Behringer unit on the TC HELIOCN page. Please post your question on the Behringer page. Thank you
        • Sep 24
    • chutney30th
      PedroRodrigues Hi chutney30th, thank you for your post, please ponder that you can enter a key and scale when you a) know the key of the song you are singing and b) have a pitch reference to sing along with such as an instrument or mixed music. Choose a preset such as #3: Tuned Up + Down to hear the effects.

      To enter the Harmony key and scale of your song:

      1. Hold the Harmony button to enter its edit menu.
      2. Press the arrow buttons until you locate the Key: menu.
      3. Slide along the Slider to choose the key.
      4. Tap the right arrow to enter the Scale: menu.
      5. Slide to choose a Major scale e.g. M1, M2, M3 or a minor scale e.g. m1, m2, m3.Try each scale for best fit with your music.

      Now, sing the song with your accompaniment. By default, the key and scale you set will remain in effect for all harmony presets.
      If you prefer to save different keys for presets, turn the Key/Scale Gbl parameter in the Setup menu to Off.

      Please note that regarding Custom scales: Scale customization is not possible in Touch.

      Some presets ported from VoiceLive 2, e.g. those with “Drone” in the name, will show Cu for scale.

      This indicates the scale is custom, though it cannot be edited further in VoiceLive Touch. I hope this clarifies this matter. Thank you
      • Sep 24
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