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267,754 members
147,251 posts
  • New
    EuanRichard
    Newcomer - Level 1
    2021-11-05

    Hi, I just have a quick and simple question - will there be any more updates to the Plethora X5?

    I've seen hundreds of recent posts clamouring for more frequent updates - as originally promised to customers as part of their purchase - that would continue to turn the Plethora into a true "Multi-FX" pedal. However I can't find any communication at all on this issue, and no updates for over a year now.

    Is there any roadmap or timeline here, or have the promises been abandoned?

    Thanks

    read more...
    2 23
    • EuanRichard
      CSurieux I fear it's dead for more important updates :(
      • November 5, 2021
    • EuanRichard
      BibsJ I am editing my post to echo the OP. It would be nice to know. Either way it's a good device if you can find one used for a decent price.
      • November 5, 2021
    • EuanRichard
      BibsJ Hi TC Folks, any updates?
      • November 14, 2021
    • EuanRichard
      EuanRichard

      Yes please, TC.

      I love TC Electronics gear and have spent hundreds over the years... but if promises get broken like this, and worst off you won't even reply honestly to the question... all I can do is throw it all in the bin, and advise everyone never to buy anything TC again.

      • November 14, 2021
    • EuanRichard
      John-PierreConq

      No updates for over a year and no responses to any emails in just as long. I'd say they've abandoned this project already.

      • November 15, 2021
  • New
    Virtanen
    Newcomer - Level 1
    2021-11-05

    Hi,

    What are the supported PCMCIA cards for System 6000? 

    0 3
    • Virtanen
      PedroRodrigues Hi Virtanen, thank you for your post, SYSTEM 6000 will work with a variety of PCMCIA CARDS but we advise to use a brand called PRETEC . Than you
      • November 5, 2021
  • New
    Meaw
    Newcomer - Level 1
    2021-11-04

     

    Hi, 

     

    My system 6000 just crashed and it asked for a restore code.  Please find attached the restore key and the serial number for my unit is 287725.

    Please get back with the restore code as soon as you can.  I'm in the middle of finishing up the mix for an album.

     

    Cheers,

    Meaw

     

     

     

    read more...
    0 7
    • Meaw
      NicJonesMT Hi Meaw.
      Please click support at the top of the page and submit a technical support ticket. We can then assist you with the code.
      • November 4, 2021
  • New
    PatrickTR1
    Newcomer - Level 1
    2021-10-30

    Hi - can you take a look at this short vid and tell me what is wrong with my setup

    It's a Windows 10 64 bit set up - the software is all up to date.

    I have reinstalled the latest firmware to the Pletora unit & and I have re-downloaded the latest Toneprint software.  

    https://www.screencast.com/t/wkRqaC80BJ

    Any thoughts much appreciated.

    Thanks.

    Patrick.

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    0 16
    • PatrickTR1
      NicJonesMT Hi PatrickTR1. Thank you for the video, I've watched it and think the best option would be to submit a tech support ticket (Click Support at the top of the page).

      Can you please provide the following in your ticket (Along with your video link) and we can then hit the ground running to try and get this sorted.

      1 - Please confirm the exact Toneprint app version you are using .
      2 - Please confirm the Firmware version on the Plethora (we need the version number).
      3 - Can you confirm the Windows Build and Version you are using (Found in "About your PC").
      4 - Please check all drivers and bios for your computer are up to date.
      5 - Have you tested on an alternative computer.
      6 - How are you connecting the Plethora to your computer.
      7 - If using USB, please confirm if you have tried connecting to a USB 2.0 Port directly to your computers Motherboard (Avoid any Hubs and adapters where possible).
      8 - Have you performed a Factory Reset.
      • October 31, 2021
      • Struggling when creating a new board on TC Electronic Plethora X5
        PatrickTR1 Ok thanks Nic - I'll do that.
        • October 31, 2021
  • New
    fx2tz1209
    Newcomer - Level 1
    2021-10-24

    Hi,

    i would like to work with my old M2000 via sysex commands.  However, the only documention on that topic, available from TC, is for the M3000.

    https://mediadl.musictribe.com/download/software/tcelectronic/tc_electronic_m3000_midi_sysex_specifications.pdf

    I would be interrested in how the implementation for the two units differs.

    Example preset request to the M3000 (from the PDF above)
    0xF0       Sysex start
    0x00       TC Electronics ID
    0x20
    0x1F
    0x00       Device ID (can be set on the unit itself)
    0x42       M3000 model ID
    0x45       SYXTYPE_PRESETREQUEST
    [0x00 | 0x01 | 0x02]        Single engine 1, Single engine 2, Dual
    <Preset MSB>                preset number
    <Preset LSB>
    0x0F   Sysex end

    Considering the sysex request :
    1. Can i assume that the request from the M3000 will also work with an M2000, since both units are very similar ?
    2. I don't know about the model ID of the M2000, which has to be put into the request code (see above).
        Does anybody has this information ?
    3. Same questions 1,2 for the TC Reverb 4000


    I would very much appreciate any info!

    Thanks, Frank

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    0 13
    • fx2tz1209
      PedroRodrigues Hi fx2tz1209 the information on this matter was provided via the case you have submitted directly to us, if you require any more assistance on this matter please reply to my last E-mail sent on this case . Thank you
      • October 28, 2021
  • New
    BobSandifer
    Newcomer - Level 1
    2021-10-22

    Good day,

    Since purchasing the mastering pluging it has become my goto suite for my facility.  I have never used a single alone product but the MD4 completely blew me away. A nice Dynamic EQ before it and a quality Dither after it and you have the end all.  This is coming from a mastering engineer with many Platinum records and 2 decades of experience.

    Now the issue.  Recently Steinberg updated Wavelab Pro to version 11 and all went to poop.  As soon as I add MD4 native to my chain my resources fly up and I start making a remix of the work im doing.  I cant even make a single pass before im shut down. So.  I move back to 10 and Im good.  Unfortunately I want to use my MD4 IN WLP 11.  Know what I mean.  I have the features I need and I think its time for an update off of 1.0.  Im willing to try a 1.0.0.1 if it will help get this thing going.

    Any help would be greatly appreciated.  Emailing support doesnt seem to help since this has been a long time issue.

    MacBook Pro - Intel
    Big Sur - Current
    MD4 Native - 1.0
    A whole butt load of crazy highend converters and analog crap that is useless as far as im concerned.

    I would be willing to take one of your Clarity M Loudness meters for all of the stress this has caused me over several months.  I can probably push your MD4 on my 80k strong social media but you would have to throw in a hat or a shirt.  We can discuss the size.  I have a large head.

    Thank you for any help on this matter.

     

    read more...
    0 10
    • BobSandifer
      PedroRodrigues Hi BobSandifer, thank you for your post, before moving forward can you please provide the case number you have submitted with our Tech. Support Team so I can access what happened. In this case can you please confirm with Steineberg if Wavelab Pro to version 11 supports 32-bit third party NATIVE plug-ins or only operates with 64-bit third party NATIVE plug-ins.
      • October 22, 2021
    • BobSandifer
      BobSandifer

      Here is the last one I submitted but unfortunately it did not include the little hearts and message on the image. My bad. CAS-496911-N3W9D1. I have no clue where the others are since it has been quite some time. 32 or 64? Wouldn't your plugin be 64bit? Isn't it up to date with the new standard? I feel that loudness meter is in my future dont you Pedro? LOL. I can't seem to find where and what Wavelab supports. All I know its jamming in WLP10. However, I want to use your plugin with WLP11 because 11 is better than 10 because it is 1 number higher :)

      • October 22, 2021
      • MD4 Native Using all of my Macs Resources with 1 instance
        PedroRodrigues Hi BobSandifer, thank you for your reply, I have pick up your case and I will manage this matter directly via the cases as it it easier to share resources and guidance on this matter, meanwhile I would still advise you to contact Steineberg to confirm what NATIVE plug-ins are supported on Wavelab Pro to version 11. Thank you
        • October 22, 2021
  • New
    oldale
    Contributor - Level 1
    2021-10-08

    Where can I download the G-System Editor software?

    0 13
  • New
    kennew
    Newcomer - Level 1
    2021-10-08

    The mono input on my Flashback 1 is intermittently cutting out.  How do I send it in for service?  Or is it even worth doing that?   Service charges can often rival the cost of replacement.  Thanks

    0 7
  • New
    JohnWashington21
    Newcomer - Level 1
    2021-10-05

    Anyone help please. 

    I have a brand new Dunlop X 8 volume/expression pedal but when I use it in expression mode I simply cannot use it to alter an effect level from 0 (heel down) to say 50 (toe down). 

    I have calibrated the pedal (in fact tried manual and automatic) and I know for certain that I am assigned the exp pedal correctly on the board and parameter I want to affect -- in this case the reverb effect level. 

    On the dunlop pedal there are switches/level controls inside but I've tried every combination possible and I simply cannot get it working. I know it's connected correctly. 

    please help before it gets sold 

    read more...
    0 12
    • JohnWashington21
      PedroRodrigues Hi JohnWashington21, thank you for your post, please consider that there is an expression modifier for each TonePrint which can be selected when assigning the EXP in the setting menu of the PLETHORA X5.
      This expression modifier is fully mappable in the TonePrint App including end-points, direction of travel, taper and up to 3 parameters simultaneously.
      Please take in to account that this is a slow process to implement
      Please follow the link below to access a video that mentions this on minute 22:11
      https://youtube/FJvbOLWiYpQ
      Thank you
      • October 6, 2021
  • New
    Picksmore
    Newcomer - Level 1
    2021-10-02

    Any chance of adding a polyphonic tuner to the X5?  The chromatic is great but having a polyphonic display option would be even better.  Even if it was only displayed on one 'module window', it'd be a nice option to have.  

    1 8
    • Picksmore
      PedroRodrigues Hi Picksmore, thank you for your post, please consider that adding a Polyphonic Tuner on the X5 would impact the amount of DSP resources available for other FX, so the Dev. Team deliberately chosen to add a very basic light tuner that will not require an extra pedal slots and can run alongside the five TonePrint effect slots.
      • October 6, 2021
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