298,889 members
182,569 posts
  • New
    Newcomer - Level 1

    Hey, everyone.

    Is down?

    Also the 'Play' button is greyed out in the Finalizer Desktop App.

    Thanks in advance,


    0 5
    • raylallana
      raylallana Just checked again...
      • Sep 23
    • raylallana
      raylallana 12PM PST
      • Sep 23
    • raylallana
      raylallana 1:40 PM PST
      • Sep 23
    • raylallana
      PedroRodrigues Hi raylallana, thank you for your post, I believe the server in under maintenance, regarding the issue you have described about the the 'Play' button is greyed, please send me your ILOK USERNAME via DM so I can check if everything is operating correctly. I hope this helps Thank you
      • Sep 24
  • New
    Contributor - Level 1


    I posted before but in the wrong thread, sorry about that.


    I'm be paid, please transfer it?

    0 2
  • New
    TC Electronic
    Triber Moderator

    ...and preserved his brother’s legacy

    It takes a diverse collection of skills to innovate and create the tools for which TC Electronic is famed. So, it’s only a matter of time before you come across a team member whose talents go far beyond the workplace. And nowhere is that more apparent than in TC Electronic’s Christian G. Frandsen.

    Christian has been our Product Development Engineer and Specialist for 25 years and helps develop our professional studio equipment. But being an engineer, for Christian, doesn’t stop at TC Electronic. You could even say that it runs in the family.

    The Start of a Life-Long Adventure
    Back in 1981, a 10-year-old Christian would listen to cassette tapes of a band called TV-2, a Danish pop rock group that was only just starting at that time. His older brother Anders was a Front-of-House engineer for the band and recorded an early performance of theirs in Holbaek all those years ago. This had a huge impact on Christian as it was not just the music of what would become one of the biggest bands in Denmark that resonated with him, but his brother was also part of something big. Something Christian felt was very special. This engendered a passion for sound and music that would shape Christian’s life and lead to a career in TC Electronic which persists to this day.

    Tragedy and a Renewed Purpose
    Sadly, Anders would pass away suddenly in 2008 leaving behind fond memories and some tapes of early TV-2 recordings, among others which Christian would inherit. Though rough and mixed for live sound, he had in his hands the purest sources of inspiration that set him down the path to where he is now. It deserved a lot more than to just sit in a shelf gathering dust.

    In 2016, as he was remastering his own band’s recordings, Christian decided to dust off those old TV-2 tapes from Anders and remix the recordings now with the power of modern technology that just wasn’t available back in the 80s. With a few test optimizations in hand, Christian got in touch with TV-2 who then agreed to try to remaster the concert.

    With the band’s blessing, the desire to honor his brother’s legacy and to share the recordings with other eager fans, Christian started on an adventure that would last up to five and a half years.

    Renewing a Legacy with Modern Technology
    Restoring the recordings wouldn’t be an easy task though. The mixes were recorded directly from the Front-of-House console and were mixed for live audiences not for listening at home. Distortion from the aging cassette tape plus those from the original equipment themselves had to be cleaned up along with several other anomalies that presented themselves.

    Some of the original vocals were cut out of the original recordings as they were too distorted and unintelligible. This was done with the help of a company based in Los Angeles that specialized in extracting vocals from recordings. New vocals were recorded and gently mixed in, matching the same energy and feel of the original.

    During the remastering process, Christian used several different effects, compressors and metering solutions from TC Electronic

    • The 12-band Midas powered EQ PEQ 3000 was used for all EQ tasks in mix and mastering and fixing the identified issues with the original cassette tape like rather severe stereo, left/right and mid/side spectral imbalances
    • The very flexible MD4 HD multiband compressor was used for mastering, overall dynamics control while the five bands give high spectral resolution and transparency to the delicate compression
    • The high-end true stereo reverb VSS4 HD adds club-like early reflections and stereo width help that are lacking in the original PA console output mix, which was recorded with close mic-ing and reverb tail effects only
    • The BRICKWALL HD master true-peak limiter gives an exceptional view and control of peaks and track loudness to align the project with modern streaming standards
    • The Midas powered DYN 3000 channel compressor was used in the mastering process adding just a tiny punch and was also used on the new vocal recordings where the dynamics and texture were profiled and reproduced
    • The classic delay TC2290 was used for effects on the dubbed sources like parts of the lead vocal. In the original mix there are multiple delay elements and these were profiled and reproduced.
    • The vintage reverb DVR250 was used for important 80s reverb sound on the dubbed sources like parts of the lead vocal in order for them to mix perfectly with the original concert.
    • Throughout the project the Clarity M meter was a great companion for stand-alone (off screen) metering. It adds continuous views on spectral content, center-location, loudness and phase and by using USB/plugin connection to the unit either master out, busses or channels can easily be monitored.
    Further, TC Electronic System 6000, Clarity X, Studio Konnekt 48 was used as well
    Some of the other amazing tools that were used in this project were from: Steinberg, Audionamix, iZotope, Voxengo, Waves, Klevgrand, SSL, RTW, Dynaudio and DPA Microphones.
    The remastered 1981 Holbaek recordings were released in January 2022, 40 years after they were initially committed to tape, and have been made available in many different streaming platforms, cassette tape and vinyl, which received great reviews and even reached no. 1 on the Danish vinyl chart; with TV-2’s early formative performances, and Anders and Christian’s hard work available for everyone to hear.

    “A circle is drawn,” says Christian “and it’s both a huge pleasure and a great challenge to help this concert on its way. I am very grateful that TV-2 has been so obliging and patient in the long process.”

    TV-2's website: TV-2 Website
    The album is available here The Holbaek Recordings 81
    2 883
  • New
    Newcomer - Level 1

    My konnekt 8 blinks blue and it not recognised by the tc near application , I have changed my firewire and downloaded all the necessary drivers by still to no avail. Am using Windows 10

    Please I need help 

    0 1
    • dennistamakloe68
      PedroRodrigues Hi dennistamakloe68, thank you for your post, please ponder that the Konnekt 8 was discontinued some time ago and we have stopped releasing any resources. To allow the Konnekt 8 full operability it must be implement exclusively on legacy operational systems. I would suggest to use a previous OS to Windows 10. Thank you
      • Sep 1
  • New
    Contributor - Level 2


    After a computer crash I can no longer log in to from FINALIZER and use the comparison tool.
    I can log in to the webpage and use it and the password was saved in the webbrowser somehow (still I wonder what the password was because I have not change it)

    Where do I find the proper way to get a new password som I easy can log in FROM Finalizer directly.

    To ask for support on the musictribe web pages is difficult, I really dont know where I should go, its confusing.

    Peter Stedt

    0 7
    • PeterStedt
      NicJonesMT Hi PeterStedt.
      Sorry to hear you are having issues.
      Can you please click support at the top of the page and submit a technical support ticket if you are still experiencing issues. Thank you.
      • Aug 18
  • New
    Newcomer - Level 1
    hello, unfortunately I can't get this plug in to work, is it possible to reimburse me so that I can buy the clarity hardware or find a technical solution for this plug in to work. Thanks for your feedback.
    Mac Os Monterey 12.2.1 + Pro tools with Ilock.
    Best Regards
    0 7
  • New
    Contributor - Level 1

    hello there,

    is a programm available, to move the licences from card to card?

    many thx


    all the best


    0 20
    • Nurmie
      PedroRodrigues Hi Nurmie thank you for your post, please consider that back in 2011 we ceased further development of the PowerCore platform. Although we have been doing no official development with regard to the PowerCore software itself, for almost 7 years we were maintaining the PowerCore account system, and provided customer support for PowerCore users.
      As we were reorganising our server infrastructure as well as human resources, we came to the conclusion that we could not continue our current support of the PowerCore infrastructure. As of December 31st 2017, we have discontinued:
      • The PowerCore account system
      • Customer support for PowerCore
      Unfortunately, it is now no longer be possible to log into your PowerCore account to register products, transfer licenses etc. and we will no longer be providing customer support for the platform. There is of course nothing that prevents users from using their current PowerCore system, also, we will keep the PowerCore forum running. Thank you
      • Aug 3
      • Powercore Series
        chrisarias Hi Pedro-

        When are you going to support the LM2 and LMC for Apple M1? I rely heavily on these for my post production work. I'm using other products in the meantime which I don't like nearly as much. This has really tarnished TCE for me. I would be hesitant to purchased software products in the future. I'm running a Mac Studio with Monterey, PT 21.12. Is there any plan to update? Even the low dollar plug in companies have updated. I'm floored that we're having this kind of issue with a company like TCE. PLEASE HELP!
        • 1
        • ·
        • Aug 4
      • Powercore Series
        PedroRodrigues Hi chrisarias, thank you for your question, before answering to your question I would like to first suggest you to post any of your questions instead of answering on someone else's post.

        When it comes to your question, please ponder that we are working as fast as possible to release a solution that would resolve the compatibility issue with M1 ARM architecture.

        I believe that it is important that everyone is aware that for TC ELECTRONIC to be able to release a version that operates on the M1, TC ELECTRONIC relies heavily on information on the M1 processing structure and other resources that only Apple owns and discloses at their own time.

        Without those resources creating this version would not be possible.

        Thank you
        • Aug 6
    • Nurmie

      Next question: i have a silver powercore firewire. this unit has 3 firewire ports, but 2 of them are not working. Is this a hardware problem or a driver problem? many thx again regards

      • Aug 29
  • TC Electronic
    Triber Moderator

    (Updated July 2022)
    We have received a lot of questions about native M1/M2 support for our TC Electronic audio plug-ins on Mac.

    We are a 100% committed to creating native M1 versions of our plug-ins. As there is more to programming these than just a recompile of the software, (due to the code base, libraries, and the sheer number of work hours needed), this is, unfortunately, not a short-term project. We will update you on a release date as soon we are able.

    Here is a comprehensive overview of the current compatibility of our plug-ins on M1 and M2 Macs.

    The Rosetta Workaround
    If you are using Cubase, Nuendo, or Wavelab, you can enable these apps to run in Rosetta mode to continue using our plug-ins. This is obviously not ideal, but at least it will allow you to access older projects or quickly freeze tracks before you jump back to running natively.

    Business as Usual
    Fortunately, Pro Tools and Reason run in Rosetta automatically, as there is no native version of these available. You will be able to use our plug-ins as usual.

    Keep Turning it to 11
    The good news is, most Mac apps support Audio Units (AU) plug-ins for which your M1/M2 Mac has Apple’s “AUHostingCompatibilityService“ built in. It’s clear sailing with:

    • Logic
    • Ableton Live
    • Reaper
    • Studio One
    • Digital Performer
    • Adobe Audition
    • Final Cut
    • DaVinci Resolve
    • Adobe Premiere

    Accordingly, if you are using any of the apps above, make sure you have the AU version of our plug-ins installed and you will be good to go.

    Simply launch the native version of your app alongside other native 3rd party plug-ins. Thanks to the AU implementation, our TC Electronic plug-ins will launch in Rosetta mode, while the app and other plug-ins run natively.

    Help us Help You
    Again, we will have native versions of all your favorite TC Electronic plug-ins available in the future.

     In the meantime, share with us how Rosetta and the AU compatibility service is working for your setup. Please let us know what is working and what isn’t. With your feedback we will be best positioned to support our plug-ins natively on M1 and M2 going forward.


    Thank you!

    1 728
    • TC Electronic
      TC Electronic We are especially keen to learn about your experience in DaVinci Resolve Version 17 and 18. Thanks!
      • Jul 14
    • TC Electronic
      RickRossBell My question is about getting a replacement knob. I'm not alone. Are y'all going to make any effort to help us? Or just send us to Service Partners who can't help us and then ignore us?
      • Jul 20
    • TC Electronic
      PierreC Hi there. I was once a happy user of LM2n, but since I switched to a M1pro macbook running Monterey, it has a serious graphical issue. it's working with Rosetta, but the metering "circle" is very small, almost unusable (see the pic attached).
      Please fix that before releasing a native update, so at least I can use it with Rosetta.

      • Jul 20
    • TC Electronic

      Dont forget to update plugin for TC clarity M Stereo :)

      • Jul 21
    • TC Electronic
      nlsrecordingstudio It's an absolute disgrace that a company like TC is more than 2 years overdue for releasing compatible software. Yes I know it's complex and you need coders but it has taken you 2 years to even make this statement... Releasing new products with no support for a 2 year old OS. Even Steinberg is native which is a lot more complex than a plugin like the TC icon line.... No repose on support questions it's all very bad. We make living mixing with your products and you make a living creating products that we buy. So stop releasing new stuff and start supporting all the great suff you have already.
      • Jul 29
      • TC Electronic Apple M1 & M2 Plug-In Support
        SebP I couldn't agree more. I just hope that compatible software won't be available at a time when Apple releases its Macbook M5 generation or so and my M1 pro which I bought last year slowly becomes obsolete. My bank of plugins is made of 20 different editors. All of them have now brought Apple silicon native support for Cubase. Just saying...
        • Sep 10
  • New
    Newcomer - Level 1


    Je viens d'acheter la TC Electronic Impact Twin d'occasion mais dans le carton il n'y avait pas de CD-ROM pour l'installation donc finalement j'ai été sur le site pour télécharger la dernière version 3.6.1 et je suis sous High Sierra, mais une fois l'installation términé rien ne fonctionne.

    Comment dois-je procéder ? Est-ce que c'est possible de se procurer du CD-ROM d'installation ? J'ai vraiment besoin d'aide car je ne m'en sors pas du tout...

    En attendants un re tour de votre part, merci d'avance.

    0 16
    • Nuridu89
      NicJonesMT Hi Nridu89.
      I believe I responded to your technical support ticket earlier today. Can you please check your Spam/Junk email inbox for my email.
      • May 9
  • New
    Newcomer - Level 1

    I bought a TC2290 Native 29th November 2021 Still no authorisation code for ilok account, Very very poor

    View Attachment
    0 14
    • Paulo69
      WilliamR Hello, WIlliam from musictribe here. I've sent you a direct message. Could you please reply with your iLok ID. I can get this sorted for you ASAP.
      • Apr 22
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