• 2020-08-08

    Will the Behringer X-Touch ONE Work With Windows XP and Pro Tools 7.4? 

    Does it run HUI?

     

     

    0 0
  • 2020-08-07

    Hi all. I know theres been a shakeup of the forums here so I thought I would just post and see if there was a good answer to my question.

     

    I have seen various things on Youtube and other places of people using small microcontrollers like Arduinos and others to both send and receive commands from X32s. I have of course seen Patrick Maillot's site but it seems to be down now (404 from site.google when you try to go). 

    My question is: where can i see the full documentation and code of one of these projects? Its proving difficult to find. Specifically, I need to rig up an Arduino that can react to different signals sent out by the X32, such as turning on a light when a certain channel is opened, or shutting off another. I am well versed in the GPIO side of it, I know how to write scenes for the Arduino, but I have yet to find any example code of one that controls or can read signals from an X32. I'd also like to make one that can serve as a trigger for the Talkback button, as the X-Touch controller does not have one.

     

    Any and all help would be greatly appreciated!

    read more
    0 0
  • 2020-08-07

    Hi all. I know theres been a shakeup of the forums here so I thought I would just post and see if there was a good answer to my question.

     

    I have seen various things on Youtube and other places of people using small microcontrollers like Arduinos and others to both send and receive commands from X32s. I have of course seen Patrick Maillot's site but it seems to be down now (404 from site.google when you try to go). 

    My question is: where can i see the full documentation and code of one of these projects? Its proving difficult to find. Specifically, I need to rig up an Arduino that can react to different signals sent out by the X32, such as turning on a light when a certain channel is opened, or shutting off another. I am well versed in the GPIO side of it, I know how to write scenes for the Arduino, but I have yet to find any example code of one that controls or can read signals from an X32. I'd also like to make one that can serve as a trigger for the Talkback button, as the X-Touch controller does not have one.

     

    Any and all help would be greatly appreciated!

    read more
    0 0
  • 2020-08-07

    Does anyone know when the iPad App for Behringer X air  will be updated?
    Alternatively, can someone recommend a different App?

    0 3
    • George Robertson
      Rex Beckett There is a version of Mixing Station for iOS. This app gets frequent updates and user-requested features. There is a small one-time charge but it is worth it for this well suported and very flexible app.
      • 13 hours ago
  • 2020-08-06

    I recently bought a Behringer UMC404HD and the mixer control has an electronic crackle on the left channel whenever I turn the control knob. The noise stops the moment I stop turning it, which makes me think it might be a dirty pot. But of course it may be something else. Any suggestions as to how I might reslove the issue would be welcome.

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    0 2
    • Rodney Butcher
      Rex Beckett That sounds like a hardware fault. If you just bought it, you should contact your supplier. Otherwise you would need to open a Care ticket: At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Service Request. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Thu at 2:56 PM
  • 2020-08-06

    HI I want a X32-Rack for channel 1-16 local ... and a S16 For 17-32 channel I can't get it to work , has any one else have that problem Thank you 

    0 4
    • psa4pro
      Rex Beckett Have you set Routing -> Inputs to take channels 17-32 from the AES50 port? Using X32 Edit, it would look like the attached screenshot. Also the S16 should be set to mode 1 to synchronize to the X32 clock.
      • Thu at 2:52 PM
    • psa4pro
      psa4pro Hi Thank you Rex Yes I did all That,.....what do you put the Synchronization on the X rack?thx
      • Fri at 12:27 PM
    • psa4pro
      Rex Beckett The X32 Rack should be set to Internal synchronization.
      • 14 hours ago
    • psa4pro
      psa4pro OK THX!
      • 6 hours ago
  • 2020-08-06

    Hi all,

    I've had the Neutron for about 4 months and have just noticed that ATT2 is no longer normalled to PWM. By comparison, the Uni-Polar LFO is still normalled to ATT2 and when I patch ATT2 to PW1 or PW2 on the patchbay I can modulate pulse width with the Uni-Polar LFO as expected. I'm running the latest firmware, 2.0.2. I'm guessing it's a continuity problem with the jack and is subject to the warranty but wanted to check if anyone has any other ideas or has run into similar problems.

    Thanks! 

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    0 9
    • DeclanMcCartney
      Nic Jones Hi Declan.
      If possible could you please open a Technical support ticket and we can then go through some trouble shooting/gather some more information from you and then advise you further.
      Could you please ensure you provide the following information aswell;

      • Can you please detail any other devices that are being used in conjunction and exactly how these are connected to your device?
      • Can you please detail how parameters on the device are set and any adjustments made in the app?
      • Have you tested the device using an alternative audio/MIDI source?
      • Do you have access to alternative cables?
      • Have you tested the device with an alternative power source?
      • Are any LED’s or lights on the device lit up or behaving erratically?
      • Do you have a similar device that you can compare the behaviours of?
      • Can you please provide me with a detailed description of how the device is behaving and any other trouble shooting steps that you have undertaken?
      • Is the Issue Intermittent or constant? If it is intermittent is there a specific setting that needs to be used to cause the issue?
      • Was the device working fine previously and this issue only just developed?

      In most cases we do request for a short video of the issue aswell. A video is normally the quickest option as it allows us to visually and audibly assess the behaviour of your Neutron and also to see how you have the physical parameters and patchbay setup. If you could upload this to a file sharing platform (Google Drive/WeTransfer/Dropbox) And paste the direct link to the file in the desription we can then download this and share to our service/RCA team if required.

      thanks Declan.
      • Fri at 1:48 AM
  • 2020-08-05

    It's driving me crazy - my MIDI controlled Nova Drive is making a rythmic chirping noise though my amp. If I unplug any of the 3 ends of the Y cable, it stops.

    Please someone help me! lol

    0 5
    • AaronHenager
      Nic Jones Hi Aaron. If possible could you open up a Tech support ticket and we can go through some trouble shooting with you to try and find a resolution.

      You can do this by hitting support at the top.
      Can you please ensure that you provide the following in the subject field;

      • Can you please detail any other devices that are being used in conjunction and exactly how these are connected to your device?
      • Can you please detail how parameters on the device are set?
      • What firmware are you using (if applicable)?
      • Have you tested the device using an alternative audio source?
      • Do you have access to alternative cables?
      • Have you tested the device with an alternative power source?
      • Are any LED’s or lights on the device lit up or behaving erratically?
      • Do you have a similar device that you can compare the behaviours of?
      • Can you please provide a detailed description of how the device is behaving and any other trouble shooting steps that you have undertaken?
      • Is the Issue Intermittent or constant? If it is intermittent is there a specific setting that needs to be used to cause the issue?
      • Fri at 1:22 AM
  • 2020-08-05

    Looks like behringer has done everything in their power to offer no customer support. My nu6000dsp stopped working. I followed every guideline I was told to. Now my amp is sitting at vision electronics in Michigan. I have no way to contact behringer about this. Their email has been turned off?!? The rma# they gave me is not correct according to vision electronics. Behringer also does not offer replacement parts according to vision electronics.

    How do I get my amp fixed now? If behringer sent it to a shop that can't get parts? 

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    0 13
    • Trilkb
      Alexander Lane Hi there, have you got a support ticket for this? The US care team will be able to help and we absolutely do offer spare parts, if you have a case number please email it to me and I will investigate, otherwise please submit a care ticket by clicking the support button at the top of the page, click "create a care ticket" then choose "technical support" and fill out the required fields.
      • Fri at 12:53 AM
    • Trilkb
      Alexander Lane My email is [email protected]
      • Fri at 1:03 AM
      • Nu6000dsp broken, Behringer support is no help
        Trilkb Thank you, Email sent
        • Fri at 6:54 AM
    • Trilkb
      Trilkb I am getting my Amp back from Vision Electronics. Behringer has been such a disappointment. Heck the post below mine sums it up "100 service requests in the last 3 years and never a response". I will never buy another music tribe product in my lifetime. You all should be fired for the service youve provided to customers. I hope behringer/music tribe goes under soon.
      • Fri at 11:34 AM
      • Nu6000dsp broken, Behringer support is no help
        Alexander Lane I am sorry you feel that way, please know we are here to help and we absolutely want to provide the best customer experience we can deliver. I am interested to know the post you mean regarding "100 service requests" as I cannot see it and would like to investigate this.

        I have not received an email from you yet unfortunately, did you put a care ticket in as suggested?
        • Fri at 11:55 AM
  • 2020-08-05

    Hi all

    My question is how to set up my Q502USB mixer to record both a voice on channel 1 and a guitar on channel 2 and using Garageband or audacity.

    My second problem is the phones are giving me audio only for one channel even If I have a stereo jack plugged in, see photo attached

    I tried youtube videos but not working for me, I get in one channel my voice which is ok but in the other channel my voice and guitar together

    thanks in advance for detailed instructions and help

     

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    0 2
    • marizmendi
      Rex Beckett Try this: set the Pan control for channel 1 (mic) fully to the left. Plug your guitar into the R socket of channels 2/3. This should give you voice on the left and guitar on the right of the stereo recording.

      Those 3.5mm/6.35mm adapters can give problems. I would try a different one. Do the headphones work on both channels when connected to a PC or phone? If not the cable could have gone bad.
      • Wed at 1:15 PM