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285,082 members
166,985 posts
  • New
    JosephEChristen
    Newcomer - Level 1
    2022-05-13

    So windows did an update the other night and now I cant launch M32 edit? It starts up then quickly shuts down.

    can someone please help me with this

    0 2
    • JosephEChristen
      Nigel67 Try uninstalling the Edit software and then re-installing it. I have heard of this happening before.
      • Mon at 1:15 AM
  • New
    JGWALL
    Newcomer - Level 1
    2022-05-15

    Hello when you update the firmware on an x32 does change everything  to default settings like eq and buses

    0 4
    • JGWALL
      Nigel67 Hi JGWALL. Yes, the surface will reset back to a default state and no show / scene will be loaded. On major upgrades you will also find that shows / scenes / presets will get deleted, i.e like a factory reset. I would always advise that you back up the shows, presets, etc to a USB stick before performing a software upgrade to any piece of electronic equipment. If you just want the surface to be set back to a default state, then you can just click on initialise console.
      • Mon at 1:13 AM
  • New
    Boydsongs
    Contributor - Level 2
    2022-05-13

    Hi,

    I have 2 VL3's and mostly love them - one has started acting up, and is unusable, and I can't find anyone to service it. The display flashes on powerup, and if it happens to load - it starts flashing erratcally duting operation. HELP!?!

    read more...
    0 5
    • Boydsongs
      NicJonesMT Hi Boydsongs.
      Can you please click support at the top of the page and submit a technical support ticket. From there we can then advise you further.
      • May 15
  • New
    Aedaan
    Newcomer - Level 1
    2022-05-14

    Hey,

    I just bought a Plethora X5 and I ran into some problems:

    1. Sometimes it randomly restarts.

    2. It's quite noisy, especially with the compressor (so very much), tremolo and vintage echo. Some serious buzzing or white noise. It gets even more noisy when it's connected to the computer.

    3. Apparently I cannot get some pedals to be together: some effects appeared as "grayed out" (both in the pedalboard and in the app), and the app tells me that they are "not audible". For example, I could not get a compressor and reverb together, which sounds really odd.

    And yes, it's upgraded to the latest firmware (1.3.11), and I have restarted it many times.

    So...what is happening? Am I missing something? Is this unit flawed?

    Thank you

    read more...
    0 6
    • Aedaan
      NicJonesMT Hi Aedaan.
      Can you please click support at the top of the page and submit a technical support ticket.
      • May 15
  • New
    Jus992
    Newcomer - Level 1
    2022-05-15

    How to install Win 11 driver for UMC202HD?

    I have tried UMC Driver 5.30.0 (for Windows 10+11) but the responce is

    "The last USB device you connected to this computer malfunctioned and Windows does not recognice it."

    Should I return this UMC202HD to distributor?

     

    read more...
    0 3
  • New
    JerryCallo1
    Newcomer - Level 1
    2022-05-15

    I just want to say this is the worst technical support I have ever experienced. I have a legitimate issue with my product and there is no one to help. I will definitely never be buying a product from this company again.

    1 13
  • New
    fujitora33
    Newcomer - Level 1
    2022-05-11

    Hey, the company where I just started has a policy of not updating the firmware on the x32 Behringer Soundboard, thus I'm looking for the x32 Edit Version 2.0 Software, which I believe is compatible with the 2.04 Firmware.

    The issue is that I can't seem to locate it anywhere. Not on their official downloads page or through a Google search. Does anyone know where I might be able to obtain it? Thank you very much.

    read more...
    0 10
  • New
    john1710
    Newcomer - Level 1
    2022-05-13

    Evening Folks...double new and greener than grass to this so please excuse any slips in decorum/ protocol. Looking for some help in trying to pin down a particular vocal sound/ settings. 

    Right or wrong, I want to sound like post Oasis/ solo Liam Gallagher when I sing through my voicelive play. Is there a kind and clever soul out there that may have already built up a 'patch'* and can share settings based on Voicelive play profile ?.. or even just a steer in terms specific effect types used?

    John 

    read more...
    0 1
  • New
    mac33
    Newcomer - Level 1
    2022-05-09

    Submitted a ticket on 5/1/22. Within 2 days the ticket status showed problem solved. Where do I find the solution? Never received an email or link.

    0 26
    • mac33
      NicJonesMT Hi Mac33
      Can you please check your email settings. 2 emails were attempted to be sent to you however they were rejected by your Email client.
      Can you please ensure that [email protected] is not blocked.
      Once you have changed this, let me know and I will ask the team to resend the last email.
      • May 9
      • Problem solved??
        mac33 If they resent the email, I am still not receiving it.
        • May 10
    • mac33
      mac33

      Thanks for quick response. Double checked and [email protected] is not blocked. I added to safe senders also.

      • May 9
    • mac33
      mac33 If they resent the email, I am still not receiving it.
      • May 10
    • mac33
      mac33

      Today I finally received 5 email responses with the same links. All 5 brought me right back to this conversation. Nothing found from Nigel as indicated.

      • May 12
  • New
    djosiahwright
    Newcomer - Level 1
    2022-05-11

    Does anyone know if something exists or is in the works that allows a monitor engineer to take advantage of the ultranet system? I know that the p16m exists and there is another model that allows two mixes per device, but is there something that allows you to use a m32 or x32 to mix and send out mixes to the whole band over the ultranet network? If there isn't it would be super handy! Not all venues want to use the personal mixing system and it would be nice to see a system that allows an engineer to mix the iem's for the band over ultranet.

    read more...
    0 4
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