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254,797 members
132,528 posts
  • Heineb
    Contributor - Level 1
    2019-07-04

    I have a new pair og Tannoy Legacy Arden. They came with some vax for maintenance. However it did not come with any instructions on when and how to use it. Could you provide some guidelines and tips?

    0 190
    • Heineb
      JohnNorton

      Hi, apologies for the delay in getting back to you, there is no set times or guidelines as to when to use the wax.  Personally i would just dust your speakers with a soft cloth andmaybe one or twice a year give them a soft waxing to keep the cabinets in a tip top condition.

      • May 13, 2020
  • AudioEden
    Contributor - Level 1
    2020-04-29

    6 weeks ago i created a service ticket for a warranty replacement part for an $8000 pair of malfunctioning (4 day old) Tannoys, and all i got was INCOMPETENCE and DISREGARD. Then, just recently, Music Tribe closed my service ticket, labelling it "inactive customer".  Basically, they blame ME for not doing anything for me.

    HOW you like THAT !

    read more...
    0 146
    • AudioEden
      ChrisEdwards1

      Hi @arthurcth,


      Hope you are well. 


      I am sorry to hear about the issues you have encountered, if possible would you be able to send me a message with your case number and I can take a look into this for you?


      Christopher Edwards


      Customer Solutions Lifestyle Specialist.

      • April 28, 2020
    • AudioEden
      Jeffreyford

      Hello @aurthercth,
      It was great speaking with you yesterday.
      Thank you for your candor concerning your Prestige GR Stirling.

      • April 30, 2020
    • AudioEden
      clif

      Dont feel "special", I recently posted 5 service tickets and within days they were marked by the tribe as "resolved" .  In truth, after many weeks of begging and pleading with the so called Behringer support team (which had no relationship to Behringer at all I found out ), I did get a schematic diagram for the unit I was trying to get fixed.


      Bottom line, this Tribe thing is not all that its cracked up to be in my opinion.  I will probably come here as a last resort for future issues.

      • May 12, 2020
  • clif
    Contributor - Level 2
    2020-02-10

    I have 2 Behringer MX882 Ultra Link Pro mixer splitters and the audio level LED display lights up to 0db on all channels with no audio input.  Slight hum audible in the audio output channels when audio is present. Need schematic of at least the power supply section.

     

    MX882.jpg

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    0 231
    • clif
      AlexLane

      Hi Clif, 


       


      Please contact CARE through the support portal, thanks.

      • April 7, 2020
    • clif
      clif

      Ive tried everyway possible to a) contact Behringer directly, b) contact anyone who might have a similar problem, c) contact anyone who can supply repair parts for Behringer products


      All I get for my efforts is a total run around.  I have opened 5 support tickets but the
      Care Portal shows all of them as "problem solved"  I have never even come close to a solution nor received any feed back from anyone from the Music Tribe forums.  Does anyone really ever get help on this site?


      Right now it looks like I need a power transfromer for my Behringer MX822 but havent a clue as to how I would get one via the Music Tribe or the Behringer support web site.

      • April 27, 2020
    • clif
      RexBeckett


      @clif wrote:


      Ive tried everyway possible to a) contact Behringer directly, b) contact anyone who might have a similar problem, c) contact anyone who can supply repair parts for Behringer products


      All I get for my efforts is a total run around.  I have opened 5 support tickets but the
      Care Portal shows all of them as "problem solved"  I have never even come close to a solution nor received any feed back from anyone from the Music Tribe forums.  Does anyone really ever get help on this site?


      Right now it looks like I need a power transfromer for my Behringer MX822 but havent a clue as to how I would get one via the Music Tribe or the Behringer support web site.





      @clif @AlexLane 


      If you let us know the Care ticket numbers, Clif, I'm sure Alex will be able to find-out why they were closed without your problem being resolved.

      • April 27, 2020
    • clif
      clif

      Found the problem!


       


      the 2 units Ihave were wired for 220V operation but had a US 120V plug installed.


      I rewired the power transformer for 120V operation and the LEDs acted normal.


      The issue was that the circuitry wasonly getting 10V DC to the circuit boards, not evenclose to the 18V it needed for the regulators to work.


      If you have my problem, read the units top cover and see what voltage it was made for. 


       


       

      • April 27, 2020
  • alphabravo676
    Contributor - Level 2
    2020-04-24

    Hey All,

    I recently posted about a humming noise on my Q502USB+AT2020 setup. I managed to fix the humming noise, however, now there is a constant static. I have tried plugging the mixer into different plugs, as well as unplugging the XLR (to confirm it isnt the mic). I haven't been able to stop the hissing/static whatsoever so far. Is there any way to fix this? There is a link below to download an mp3 to hear what the noise sounds like.

    https://s3-ap-northeast-1.amazonaws.com/poodll-audioprocessing-out/CP/30/localhostuser/recordmp3online.com/poodll/poodllfile5ea3ddbc36bb91.mp3

    Thanks

    read more...
    0 88
  • Ricktek
    Contributor - Level 1
    2020-04-18

    Just joined and so far this sucks. Bought a Behringer mixer after review of add showing software avaliable. Downloaded what I found and got was nothing more than public domain software. Audacity. This is not the software used in the web site demo. 

    Anyone have a clue whre I can get what was advertisedin web promo?

     

    This really sucks. Software should have come with product. Downloads require too much personal info. I did it and the download is NOT what was shown on demo.

     

     

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    1 124
    • Ricktek
      Paul_Vannatto


      @Ricktek wrote:


      Anyone have a clue whre I can get what was advertisedin web promo?





      That is an old video actually. The person in that video hasn't been with the company for at least 2 years. Many things have changed since then, including Tracktion (which he mentioned). It is now called Waveform which is available (version 7 is free) here. By the way, even the X32 and new Wing does not come with DAW software. Also, for the record, the Q802USB does not provide true multi-tracking signals. It only has stereo (2 track) bidirectional via USB.


       

      • April 18, 2020
    • Ricktek
      Ricktek

      Thanks for reply. Do you know if i can record stereo to pc using USB out on mixer? Would I be able to adjust audio going over USB with mixer or is it fixed at one setting? I am only looking to record a left and right channel.

      • April 19, 2020
  • DaveYox
    Contributor - Level 1
    2020-02-08

    Hi Folks,

    Just a simple query .... Can anyone please tell me what "B/Eye" means in the above title.  It's bugging me and I cannot find anything about it on Google!

    Many thanks

    0 127
    • DaveYox
      AlexLane

      Hi Dave,


       


      I am not 100% sure but I assume it is to do with it being a centre channel speaker and looking a bit like a pair of eyes...


      I intend to find out for sure!

      • April 7, 2020
  • markrazack
    Contributor - Level 1
    2020-03-20

    I'm interested in the Behringer NX3000 Power Amplifier. What is the RMS Continuous power output of this amplifier into 2, 4 & 8 Ohms? Is the amplifier 2 Ohm stable? What is the Peak/Maximum power output also at 2,4 & 8 Ohms? Do i need an equalizer for this amplifier? I am interested in the Behringer FBQ3102 Equalizer, Is this equalizer compatible with this amplifier, and is it a good EQ to match this amplifier with? Can i run this amplifier at 2 Ohms continuously? Will that cause any damage to the amplifier? Can the amplifier be run in mismatched loads/impedance, for instance if i want to run channel 1 at 2 Ohms and Channel 2 at 2.67 or 4 Ohms? I'm interested in the 220-240 Volts variant of this amplifier, Do I need a voltage regulator for the device, since AC Voltages tend to fluctuate world wide? Or is the amplifier designed to withstand voltage fluctuations without issues? At maximum volume, what would the power consumption of the amplifier be? If I buy the 220-240 Volts Variant of this amplifier, Can it work on the FBQ3102 Equalizer if it's 120 Volts? I can buy a step down transformer for the EQ so it can plug into 220-240 volts just as the amplifier, Would that be okay for the amplifier to be 220-240 Volts and the EQ to be 120 Volts? Will they work together or be any compatibility issues? Or can they damage each other in any way due to this configuration?

    I've read online that there was an issue with the Behringer iNuke Seriess, Especially the iNuke NU3000 where they go into protection mode, also I read that there were some Schottky Diodes issues in the iNuke Series amplifier, Were these issues addressed and corrected the the NX Series amplifier? The NX Series is the newer version replacing the iNuke, right? What is the input sensitivity of the NX3000 @ 2,4 & 8 Ohms? What's the difference between the red and amber light on the unit, one says limit and protect, isn't there a clip light? Can tell me how to match my gains between my equalizer, source unit and amplifier? Is there any documentation?

     

    read more...
    0 350
    • markrazack
      AlexLane

      Hi Mark,


      OK wow lots to get through here, let me take a deep breath aannnnnnnd...


      What is the RMS Continuous power output of this amplifier into 2, 4 & 8 Ohms?


      2 Ohm - 2 x 1500W
      4 Ohm - 2 x 900W
      8Ohm - 2 x 440W


      Bridge 4 Ohm - 3000W
      Bridge 8 Ohm - 1500W


      You need headroom though, its allways best to aim for a MINIMUM of 20%, so take your loudspeakers RMS power rating and ensure it is AT LEAST 20% lower than the above figures.


      Is the amplifier 2 Ohm stable?


      Yes in normal operation, No in bridge mode.


      What is the Peak/Maximum power output also at 2,4 & 8 Ohms?


      You can assume this to be double the RMS rating.


      Do i need an equalizer for this amplifier?


      I would reccomend some kind of loudspeaker processor yes, but it really depends on the application. What speakers are you planning on driving with the amplifier?


      I am interested in the Behringer FBQ3102 Equalizer, Is this equalizer compatible with this amplifier, and is it a good EQ to match this amplifier with?


      I think you are better off with a loudspeaker processor such as the DCX range, the FBQ would work as an overall system EQ.


      Can i run this amplifier at 2 Ohms continuously?


      YES! (But not in bridge mode)


      Will that cause any damage to the amplifier?


      NO! (Unless you run it at 2 Ohm in bridge mode or over load it by driving speakers with too high a power rating)


      Can the amplifier be run in mismatched loads/impedance, for instance if i want to run channel 1 at 2 Ohms and Channel 2 at 2.67 or 4 Ohms?


      Yes you can do this.


      I'm interested in the 220-240 Volts variant of this amplifier, Do I need a voltage regulator for the device, since AC Voltages tend to fluctuate world wide?


      No you shouldn't need a regulator, unless you are somwhere with truly unstable power! 


      Or is the amplifier designed to withstand voltage fluctuations without issues?


      As long as they are in the 220-240 volt range you will be fine. It's generally worth testing your power source before running a show!


      At maximum volume, what would the power consumption of the amplifier be?


      This is a very subjective question, you are better off looking at an average as music is inherrently not maximum power all the time. 1/8 rated power is pretty standard. 350W is a sensible figure.


      If I buy the 220-240 Volts Variant of this amplifier, Can it work on the FBQ3102 Equalizer if it's 120 Volts?


      If the power sent to each is from a seperate and appropriate source then yes, the FBQ will immediatly blow its fuse if given 220 volts and the amp will simply not turn on if its given 120 volts.The line level outputs will remain the same voltages so you can feed the 220 volt amp from the 120 volt EQ if thats what you want to do.


      I can buy a step down transformer for the EQ so it can plug into 220-240 volts just as the amplifier, Would that be okay for the amplifier to be 220-240 Volts and the EQ to be 120 Volts?


      See above answer, be careful please


      Will they work together or be any compatibility issues? Or can they damage each other in any way due to this configuration?


      Again, be careful! The power input will not affect the line level output or input voltage.


      I've read online that there was an issue with the Behringer iNuke Seriess, Especially the iNuke NU3000 where they go into protection mode, also I read that there were some Schottky Diodes issues in the iNuke Series amplifier, Were these issues addressed and corrected the the NX Series amplifier?


      I am confident that this is resolved.


      The NX Series is the newer version replacing the iNuke, right?


      Kind of yes, its a new range of amps.


      What is the input sensitivity of the NX3000 @ 2,4 & 8 Ohms?


      For rated power into 4 Ohms its 0.775 volts or 0dBu


      What's the difference between the red and amber light on the unit, one says limit and protect, isn't there a clip light?


      Amber = careful now your close to limit
      Red = Please turn me down! I am limiting and will go into protect mode shortly.
      Loss of audio = I am now in protect mode, you hurt me.


      Can tell me how to match my gains between my equalizer, source unit and amplifier? Is there any documentation?


      Research gain staging, generally you want to feed the amplifier with as "hot" an input signal as you can without clipping. This will ensure that when you come to turning the amplifier gain up your input signal is nice and far above the noise floor. Amplifying a low input signal means the noise floor is closer to the level of the input signal and you end up with a noisy output as you are gaining up the noise floor.

      Annnnnd breath out...

      Hope that helps

      • April 7, 2020
  • vuphoto
    Contributor - Level 1
    2020-03-09

    How do I connect the mixer 802 to Bose PA speaker pro S1 to sing karaoke. 

    thanks 

    0 102
    • vuphoto
      AlexLane

      Hi Vuphoto,


       


      Simple! Just connect the main outs from the mixer to the inputs on the Bose, use ballanced TRS jack cables for best result.

      • April 7, 2020
  • Eric_Anderson
    Contributor - Level 1
    2020-03-27

    Amps died, no power. Want to cannabalize drivers for Bluetooth speaker build. Anyone have t/s parameters for the drivers?

    0 101
    • Eric_Anderson
      AlexLane

      Hi Eric,


       


      CARE might be able to find this info for you, I would suggest you send in a support ticket.

      • April 7, 2020
  • Happy_Mohab
    Contributor - Level 1
    2020-03-22

    Can I route the RCA outputs on the back of the UMC 204 HD to send to a Dazzle for video and audio recording live?

     

    0 110
    • Happy_Mohab
      AlexLane

      Hi and welcome to the community,


       


      I see no reason why this would not work, though I have no experience with Dazzle!

      • April 7, 2020
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