Statistics

269,512 members
149,221 posts
  • New
    dct170
    Newcomer - Level 1
    2022-01-24

    Cant seem to resolve this issue:

     

    Tube Life Monitoring System - Red LED lights always flashing.  Replaced the old power and preamp tubes with new JJs.  Same issue LED lights continue to flash.

     

    Has anyone had this same issue?  If solved please share.

     

    Dave T

    read more...
    0 6
  • New
    JeffSepeta
    Contributor - Level 2
    2022-01-23

    The MIDI 2.0 spec has finally been approved, so I'm encouraging all the vendors of the hardware and software I use to consider adding MIDI 2.0 support this year. It's backwards-compatible with the existing MIDI spec for note-on, note-off, and SysEx, but it adds support for many more values than 0-127 so we can finally have standard MIDI control for smooth faders and knobs. As several of my Behringer synthesizers support flash ROM updates, I'm hoping this is something we can see happen in 2022. There's 6 months until summer NAMM - let's get on it!

    https://www.midi.org/specifications/midi-2-0-specifications

    read more...
    0 0
  • New
    Alanmac1963
    Newcomer - Level 1
    2021-12-30

    Hi does anyone have a solution for pairing the app to the Flow 8 mixer using an iPad running IOS 9.3.5 ? 

    It connects audio no problem , I'm able to download the app v1.5 from the App Store but it won't connect, getting a pin request and also shows my Bluetooth is off when it's actually on.

    i can pair the app no problem on my iPhone 13 but I'd really like to use the iPad with a bigger screen.

    Any suggestions welcome 

    regards

    Alan

    read more...
    0 5
    • Alanmac1963
      alexmv Hello to all !!!
      Will the developer port Flow mix app from ios to big brother macos and windows pc???
      • Jan 21
  • New
    les297
    Newcomer - Level 1
    2022-01-19

    I cant figure out how to rout an xlr input to the the right and left xlr output. Need technical support.

    0 2
    • les297
      Nigel67 Hi les297. As default, an analogue input is routed to the Main L and R, and in turn the Main L and R are defaulted to the Main L and R output XLRs on the rear of the mixer (OP XLRs 7 and 8). I would therefore Initialise Settings - Mixer which will set everything to default. Plug a cd player, microphone, etc into input XLR1, turn up the gain to you can see metering. Push the input fader up, push the master fader up and you should see metering on the main L and R outputs. You will also get Main L, R audio from the XLR 7 and 8 outputs. You can also find videos on the internet showing you how to set up an X32 Rack. Many thanks
      • Jan 20
  • New
    Whodunit
    Newcomer - Level 1
    2022-01-20

    Hi guys, 

    Just got used a TC Electronic - Nova Drive.

    I really like a couple of the setting the previous owner has programmed.

    How can I see the parameters so I can recreate and archive the settings, before I strat tweeking?

     

    Thanks Mike

    read more...
    0 10
  • New
    s199
    Newcomer - Level 1
    2022-01-11

    Hi i was using the looper and thought i had deleted the loop and went back into the voice section but it appears the loop was still running. I am now not able to use any of the switches or knobs on the unit. i can scoll the presets using the arrows.

    i have turned the unit off and on but still cant use any of the switches or knobs.

    i have updated the firmware but still no resolution to the issue.

    Can you please help

    Thanks Stephen

    read more...
    0 2
    • s199
      s199 Can anyone help with this issue all of the knobs and foot switches and controller knob is frozen which means i cant factory reset the machine as i cannot select the options in the maintenance screen. i have deleted all of the presets and restarted but it doesnt fix it nor does downloading the firmware. Not sure what to do now?.
      • Jan 19
  • New
    Mikey333
    Newcomer - Level 1
    2022-01-18

    A couple years ago I called TC Helicon for help setting up my Play Acoustic, a fine unit, but a real bear to set up. They helped a lot getting my rig running.
    Today I return to TC Helicon for help and see four people with headset Phone microphones/earpieces at the top of the page BUT NOT ONE SINGLE PHONE NUMBER FOR ANYONE TO CALL, as I did last time.
    Does this mean we are now only helping each other on a forum? No more live chat with a tech there? Is this a cost-cutting move?
    I'm now really doubting TC Helicon's sincerity at helping its customers.

    read more...
    1 10
    • Mikey333
      Nigel67 Hi Mikey333. I am sorry, but there is no telephone support at the present time. You can however contact our Technical Support Team through our Care Portal ticketing system, where they will help you through any questions that you have. To contact the Tech Team, please click on the Support tab at the top of the page. In the new page that opens, scroll down and click on the Technical Support tab. Fill out the ticket and a colleague will come back to you with an answer. Many thanks
      • Jan 18
  • New
    Mikey333
    Newcomer - Level 1
    2022-01-18

    How is it possible my Play Acoustic vocal AND guitar are mixed together on the VOCAL output? Is there a setting I need to undo?
    I have seperate inputs to both vocal and guitar - plus seperate outputs for both to my PA. Yet when I shut off the guitar I still clearly hear it in the vocal channel.
    I'm trying to add a new Fender Smolder pedal to my pedalboard and finding, though tat pedal works fine straight into an amp or my PA, it is NOT working fine (half strength) when put before the Play Acoustic or after it!
    I'm about to give up and pull my guiter entirely from my Play Acoustic and just use it for vocals.

    read more...
    0 5
  • New
    ldc666
    Newcomer - Level 1
    2022-01-18

     I have just wrongly upgraded it mannually via a syx file for Voicelive Play, the blue one, downloaded on the official website. Then, it led to a certain situation that Voice Support2 considered it as blue one, not the white one any more. The preset pack was thought to be changed and yet the original functions such as those for guitar or something else were totally lost. I have searched for the right and original GTX firmware but could not find any. Please help me and send me a right firmware to renew it as a true GTX. My email is [email protected] THX!!!

    read more...
    0 1
    • ldc666
      ldc666 Much need to go back to be the white gtx again. Much thx for all of your immediate help.
      • Jan 18
    • ldc666
      ldc666 CAS-523018-K3W8D9
      • Jan 18
  • New
    sachin1
    Newcomer - Level 1
    2022-01-18

    With settings Tweed and Clean there is no noise...but swtching to BRIT or Calif using hi gain gives conitnous strong Hum/Rustle noise... While changing in MOD switch click /clip sound comes from speaker...kindly suggest a solution...

    0 6
Go to page