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  • RobertLawrenceC
    Newcomer - Level 1
    2022-03-01
    How to setup a front house mixer and a broadcast mixer | Streaming and Podcasting

    How to setup a x32 front house mixer and a x32 broadcast mixer

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  • New
    Skyblue
    Newcomer - Level 1
    2022-06-21
    Legal matter | Streaming and Podcasting

    Hi I bought Flashback 2 Delay sometime ago. I have heard somewhere it's not for commercial use! I want to know is that true?

    Can I use my Flashback 2 Delay or other TC electronic pedals for live shows and commercial use?  Thanks!

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    • Skyblue
      ChrisEdwards1 Hi Skyblue, yes, it is ok to use your pedal and any other TC pedal for these purposes. There are many artists who use our products for these instances.
      Would it be possible to share the source of this information?
      • Jun 23
  • bms3462
    Contributor - Level 1
    2020-01-12
    High Frequency Noise with Duplicator Pedal | Streaming and Podcasting

    Hi Everyone,

    Having some trouble recording with my TC-Helicon Duplicator pedal- there is a consistent high pitched buzzing noise that is constantly present when the pedal is on, i've isolated the problem and it is definetly generated by the pedal itself. Does anyone know how to eliminate this, or this just one defective unit?

     

    Thanks!

     

    bms3462

    read more...
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    • bms3462
      MiddleofNowhere I bought the Duplicator in August 2020 and took it to a jam today. What's with the ridiculous hum/ground hiss coming from the processing inside the pedal? The power was isolated, top quality cables and HISS! It increases a bit more when the pedal is engaged, too. This is definitely a problem within the pedal.
      • August 24, 2020
    • bms3462
      jrock8888 Is there any solution to the buzzing/noise that this pedal produces? It's unusable because of the noise.
      • Jun 21
  • New
    ConorTKerrigan
    Newcomer - Level 1
    2022-06-14
    No response from email | Streaming and Podcasting

    I have a ticket open with Tech Support regarding an RMA for my GoXLR Mini. I was asked for more information regarding my address and phone number, which I provided but I've since had no response for 2 days. What's happening?

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    • ConorTKerrigan
      NicJonesMT Hi Conor.
      Can you confirm your Case number and I can then look into this for you.
      • Jun 14
    • ConorTKerrigan
      Telemadness1 I too have open Care Tickets with no response from anyone at Music Tribe. 2 of my Care Tickets have even been Cancelled without anyone contacting me !
      • Jun 15
    • ConorTKerrigan
      RUSH40 good luck!
      • Jun 17
  • WolfgangKanditt
    Contributor - Level 1
    2015-11-11
    FCA 1616 Problems | Streaming and Podcasting
    Running via Firewire on the latest OS X /Logic ProX DAW, my FCA 1616 had repeatedly
    flashing all LEDs on and off, combined with horrible Audio-pops and cracks, also occasionally distorted sound,but
    then always came back to work normally by un- and replugging.( I was already used to that and the "normal"switchingOFF/ON cracks as well)
    ....untill now with a bigger
    noise -crack all lights went off.......then after replugging seemed to be working fine.again
    ....but NO SOUND
    at all to hear anymore....also in USB mode.The green Output-LEDs indicate signal coming from DAW, like usual, BUT NO SOUND coming out.....
    So I study the Forums, and want to try a firmware update with a Windows computer,
    but I don' manage...the USB-connected device is not recognized by the Firmware-Upgrade -tool.
    How can I achieve this update now? Is it possible the D/A -converters fried??!!:
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    • WolfgangKanditt
      JohnsonTSheikh I'm facing the exact same problem as that of @Wolfgang Kanditt.. No sound from the Line 1/2 3/4 outputs and the same goes with the Headphone outs as well. I could update the firmware to version 8427 but no luck either.. I'm told that the product I bought came with no warranty even though it was a brand new boxed item!!



      I tried to output the sound via SPDIF and that worked. Anybody.. Please help??!!
      • December 27, 2015
    • WolfgangKanditt
      JamesElvidge I have sort of the opposite problem. I have sound from all 4 of my front channels even when I have my channel preamp gains completely off and my DAW isn't running. How do I turn off the "stand alone" on the FCA 1616? I can't seem to completely mute my preamp channels.
      • July 22, 2018
    • WolfgangKanditt
      Osifo Have you guys deal with it? Have same troubles nowadays with my iMac and fca 1616. Need help
      • Jun 13
  • antonklinkt
    Contributor - Level 2
    2019-11-26
    DN32-live automatic channel routing | Streaming and Podcasting

    I have the midas M32r-live and don't understand what the 'automatic channel routing' should do.(SETUP->CARD tab)

    I was hoping it would switch the channel input from local mic in(when DAW is in pause or recording) , to DAW playback when playing.

    I can switch it manually under ROUTING->input tab , in the right bottom where it says 'record/play' but it would be great if it would do so automatically depending on whether tracks are playing back or recording.

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    • antonklinkt
      GaryHiggins

      @antonklinkt It will do the automatic bit but you have to set each state first. In the routing set it for record and set the routing for local 1-32 and then change it for playback, set that for card 1-32 Put the X-live setup to automatic it will change to the proper state without manually changing the routing.
      • November 26, 2019
    • antonklinkt
      antonklinkt

      Thanks for responding!


      My 'play'inputs are from the card, 'record' inputs are from local...still no automatic input switching.


      All other daw funtions seem to work ok(mute/solo/rec enable/transport etc)
      • November 26, 2019
    • antonklinkt
      antonklinkt

      Wondering if I should mess with midi/mackie controls? 
      • November 26, 2019
    • antonklinkt
      Paul_Vannatto

      Hi @antonklinkt 


      Welcome to the forum. Gary @GaryHiggins is correct that the automatic routing change can only be triggered by the SD playback, not signals from the USB (DAW). 


       


      Regarding midi, it has very limited control of the X32/M32 and cannot change routing. Only OSC commands (via UDP (ie ethernet)) can trigger that change.


       


      Which DAW are you using?


       
      • November 26, 2019
    • antonklinkt
      antonklinkt some time later...
      Everything is working better than imagined.
      My original question was because I was confused by the sd player and daw ....they share the audio streams but the system and transport are completely seperate.
      • Jun 3
  • New
    mac33
    Newcomer - Level 1
    2022-05-09
    Problem solved?? | Streaming and Podcasting

    Submitted a ticket on 5/1/22. Within 2 days the ticket status showed problem solved. Where do I find the solution? Never received an email or link.

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    • mac33
      NicJonesMT Hi Mac33
      Can you please check your email settings. 2 emails were attempted to be sent to you however they were rejected by your Email client.
      Can you please ensure that [email protected] is not blocked.
      Once you have changed this, let me know and I will ask the team to resend the last email.
      • May 9
      • Problem solved??
        mac33 If they resent the email, I am still not receiving it.
        • May 10
    • mac33
      mac33

      Thanks for quick response. Double checked and [email protected] is not blocked. I added to safe senders also.
      • May 9
    • mac33
      mac33 If they resent the email, I am still not receiving it.
      • May 10
    • mac33
      mac33

      Today I finally received 5 email responses with the same links. All 5 brought me right back to this conversation. Nothing found from Nigel as indicated.

      • May 12
  • New
    khongkhiem22
    Newcomer - Level 1
    2022-05-10
    Tc desktop Konnekt 6 Firmware downloaded from? please help | Streaming and Podcasting

    Hi
    I have a Konnekt 6 its firmware ver 1.02 
    i need the firmware ver 2 or last firmware

    Where can the firmware for desktop Konnekt 6 be downloaded from?

    please help me
    thanks

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    • 3 Replies
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    • khongkhiem22
      khongkhiem22 please give me firmware
      • May 10
    • khongkhiem22
      khongkhiem22 I logged into website and installed Driver version 3.6.1 for Windows already. However, Firmware version is still 1.02 build 1995. So, I wanted to upgrade to Firmware 2.02 build 2221 or last firmware     (this version has much better sound quality). Thank you.
      • May 11
    • khongkhiem22
      Nigel67 Hi, please try this link https://www.tcelectronic.com/downloads.html Select Desktop 6 in the Product Tab, Software in the Type and then tick the box labelled Show All Versions.
      • May 11
  • New
    Philip1964
    Newcomer - Level 1
    2022-05-09
    Connecting mixer to new laptop | Streaming and Podcasting

    Hello everyone,

    I bought a new laptop (ASUS Vivobook15) I want to connect my mixer, a behringer xenyx2222usb to my laptop. I want to record voice and audio. I am using audacity to record. When I am recording i hear a echo in my speach. The laptop has no input. just a headphone entrance. Do i need to buy an audoi interface or am i doing someting wrong with connecting. 

    Please help!

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    • Philip1964
      Nigel67 Hi Philip1964. As long as you have installed the ASIO driver from the Software tab at this link https://www.behringer.com/behringer/product?modelCode=P0A0L, then all you require is a USB cable between the mixer and the computer. The X2222USB does contain an FX Processor, so it is possible that you are feeding audio through that to the mix/USB outputs. I would suggest that to start with, you use just one microphone plugged into an input channel. Make sure that the two red and one orange knobs are turned all the way down on that channel. Make sure that the 6 red and 2 orange knobs above the Main Mix, and Sub 1-2 faders are also turned all the way down along with the Sub 1-2 faders. Now talk into the microphone and record the audio on your computer. Listen to the Main mix Output on your headphones to check for the echo. Make sure the the 2-TR/USB To Main switch is in the up position. Hopefully this will fix the issue. If not, I would suggest filling out a Tech Support ticket where we can gather further information and fix the issue. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • May 9
  • New
    BrentHubbs
    Contributor - Level 2
    2022-04-19
    Seeking from advice regarding X32 and digital snakes... | Streaming and Podcasting

    I am trying to update an old system in a church. Currently it has two x-32 mixers and all audio to the mixers are analog. and run through a patch panel, so everything from the stage is in an analog snake into an analog patch bay where you go to the house mixer and to the broadcast mixer. The Broadcast mixer is in another booth and is probably 60-70 feet away from the patch panel. My question is can I remove that old analog patch panel and replace it with the s32 stage box and run output from the aes50 connectors to the mixers meaning the A output goes to my house mixer and the b output goes to my broadcast mixer and is that the easy way to do it? 

    I undertand that simply try and connect the two mixers then one mixer will have gain control over the other meaning the two mixers won't be independent of each other to create two true mixes. 

     

    Thanks

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