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289,393 members
171,901 posts
  • New
    giacorock
    Newcomer - Level 1
    2022-06-29

    I'm new at this harmonizing pedal thing, is there a way to set an automatic low 3rd harmony in my Acoustic Play? I send my guitar signal so the pedal recognizes which key I'm in, so it needs to be automatic, without assigning a key to the preset. Is there a way? 

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    0 0
  • New
    ckoverflownc
    Newcomer - Level 1
    2022-06-23

    My church is running a Midas M-32 board and buses 1-12 are being used for individual wireless IEMs. My question is, is there a way to save individual bus mix settings so our musicians don't have to completely start from scratch everytime we fire up the board?

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    0 3
    • ckoverflownc
      NicJonesMT Hi Ckoveflownc.
      I don't have a console infront of me, but you can do it through the M32 Edit App.
      If you click Save, then select the options you want to save, then select Save as Preset.
      When you next need to load the bus, select the new bus and then press Load > Load Preset.

      If youre still having issues please click support at the top of the page and submit a technical support ticket.
      • Jun 24
  • New
    Hotelling
    Newcomer - Level 1
    2022-06-23

    I bought these effects a couple months ago I like them very much but I'll sudden they stopped working I would like to ask the working on this and maybe I can send it back and have you guys look at it get back to me as soon as possible thank you

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    0 2
    • Hotelling
      NicJonesMT Hi Hotelling
      Please click support at the top of the page and submit a technical support ticket.
      • Jun 24
  • New
    Leonardotalane
    Newcomer - Level 1
    2022-06-24
    Good afternoon friends. I'm Leonardo. I got a Behringer Wing and I had a problem updating the firmware.
    While I was trying to update through my iMac, there was a power outage. now i can't access the console data. so I can not enter . I try to connect with my usb connected to the iMac holding the selection button next to Screen, open two partitions on the computer and put a current firmware and even then, it doesn't restart. I continue with the machine without data. How can I solve this problem. I live in Angola and there is no store for me to go to. Help me friends and sorry for my english mistakes.
    the screen does not light up
    
    
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    0 3
    • Leonardotalane
      NicJonesMT Hi Leonardotalane.
      Please click support at the top of the page and submit a technical support ticket.
      • Jun 24
  • New
    Stig59
    Newcomer - Level 1
    2022-06-22

    My aging, but awesome RH750 has recently started losing its knobs and I am having trouble sourcing replacements in Perth Western Australia. Any suggestions???

    0 4
  • New
    bassjun
    Newcomer - Level 1
    2022-05-21

    1. purchased 2 x SD16 off amazon on Apr 5, 2022

    2. had to wait for X32 to be back from service, on May 14, (Amazon return expired on May 5)

    3. hooked up both to X32, one worked fine, and the other was transferring no input signal.

    4. got connected with Dale from service reception, explained what happened, and tried all the possible methods to get it worked, but No success. (Exchanged emails around May 15, 16)

    5. Dale decided to pass the issue to the Service team on May 17, 

    6. I asked if I could get a replacement instead of getting it repaired since the unit was faulty due to a possible failure of QC. 

    7. No response from nobody since then, even Dale himself. (Sent out emails on 17th, 18th, and 20th of May)

    8. I have my defective SD16 sitting at my desk, wondering where these service guys are at.

     

    What should I do? any suggestions?

     

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    1 10
    • bassjun
      Nigel67 Hi bassjun. I am sorry for the delay in our Service Team getting back to you. I have sent them a message asking about your case to be answered. The reason why Dale hasn't replied to you is because he has passed the case to the Service queue. The e-mails you have sent him have gone into the ticket that is in the Service queue and Dale will not be advised of them.
      • May 22
    • bassjun
      bassjun

      Hi Nigel67, thanks for the information, still no one has contacted me yet. I just do not know what to do with this defective $870 piece of device or maybe I am too impatient.

      • May 26
      • a defective SD16, and no response from Behringer customer service after being transffered to Service team
        Nigel67 I have messaged them again asking to reply to you. I am really sorry for the inconvenience this is causing.
        • May 30
    • bassjun
      bassjun They replied me back on 31/May and nothing ever since. Wow, this is too much. I shouldn't have purchased this thing... wow...
      • Jun 20
      • a defective SD16, and no response from Behringer customer service after being transffered to Service team
        Nigel67 I have messaged the Service Team again to reply to your case. I see that you have raised another case with them. Once they reply to you, they will probably close this case. - I have advised them that you opened it.
        • Jun 21
  • New
    JohnySaleh
    Newcomer - Level 1
    2022-06-20

    Hello, can I ask why you removed the sound maxer from the wing or is it possible to update and adjust it with a mixer like in x32

    0 6
    • JohnySaleh
      NicJonesMT

      Hi JohnySaleh.
      The Sound Maxer should be available in each channel (In the filter section).
      If you are having any issues please click support at the top of the page and submit a technical support ticket.

      • Jun 21
  • New
    bossofsound
    Contributor - Level 1
    2022-06-11

    I need distributor for midas mixer in k.s.a becouse I want to buy the PCB for the xlr out from 1 to 8

    0 9
  • New
    AnthonyFloyd
    Contributor - Level 2
    2022-06-05

    am I to trust tracktion 7 running my backing tracks and midi track to light control (ex; entecc with DMXis). I know people love Ableton but i've been building tracks with tracktion for years. My concern is playback when live. Is it correct or common to use a DAW to play backing tracks while live or export to wav file and use other type of backing track player. Then there is still the midi track for lighting to contend with. Here we go!

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    0 4
    • AnthonyFloyd
      NicJonesMT Hi AnthonyFloyd.
      You would be better off directing this question towards the Tracktion support team. If you go to the main Tracktion site you should get a "Support" popup in the bottom left corner.
      • Jun 11
  • New
    spenserh
    Newcomer - Level 1
    2022-06-02

    Bought a DL32 in April, died on it's second gig, loss of power randomly (luckily during soundcheck so we could source some spares).

     

    More than a week with no response to a service ticket. What's going on MT?

     

    1 10
    • spenserh
      KyleJohnson Hello, Kyle here with Music Tribe. Can you please provide me your case number so that I can look into this?
      • Jun 5
    • spenserh
      nflorend Automated response
      • Jun 6
    • spenserh
      Nigel67 Hi spenserh. Please contact the shop that you purchased the DL32 from and ask them for a warranty repair of the unit.
      • Jun 9
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