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palbin
Newcomer - Level 1

2021-01-06

Bypassing DSP in "digital" amps? | Power Amplifiers with DSP

Hello!

I wonder if it is possible to totally bypass DSP in amps IPD 2400 and FP10000Q (and possibly some others similar)?

I suppose it must be but best to check anyways ... .

Best regards

PS. At present I use analogue signal processing of various D/A-processed digital source signals so I don't want to A/D

and D/A these signals one more time ... .
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DavidKnighton Hello Patrick,
With Lab Gruppen amplifiers, the DSP is what makes them unique and desirable. There's no way to bypass the internal DSP for those select amps, such as IPD, PLM, LUCIA, and D series. The FP series, C series, and E series amps do not feature built in DSP, so if you want the power of Lab Gruppen without the DSP, then you would choose one of these models. []

Jan 6
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audioconcept
Newcomer - Level 1

2020-12-22

PLM5K44 DICO COMM FAULT | Power Amplifiers with DSP

Hello
One of my PLM5K44 has a problem .. DICO COMM FAULt and all inputs light red flashing
What is it ?
how can I solve ?
Thanks

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Dale_M Hi Dominique, given the above information there is definitely a fault with your unit and it will require repair, can I advise you to go to the above support tab and submit a Service ticket so that we can advise you on a repair? []

December 22, 2020

audioconcept Hello. i have submitted a service ticket, but this amp already comes from your service , he had a PSU problem... this problem has been resolved but now there is another problem.. Maybe it needs a warranty exchange ??? []

December 22, 2020
audioconcept
Newcomer - Level 1

2020-09-30

PLM5K44 Network fault | Power Amplifiers with DSP

One of my PLM5K44's is not found in the network. The leds flashes correctly but the amp does'nt appears in my Lake Controler

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DavidKnighton Hello Dominique MAUREL,
Can you connect your computer directly to the 'Primary' port and launch Lake Controller? If you have a newer version of Lake Controller and the amp in question is on an older firmware, then you may need to update it before Lake Controller will see it. Use the 'Lake Update' software with the computer connected directly to the unit. When it asks to choose your model, make sure you select PLM+ and not the original PLM. The Lake Update software is bundled with every version of Lake Controller. Navigate to C:/Drive/Program Files (x86)/Lake, Lake Controller version XXX/Lake Update. []

September 30, 2020

DavidKnighton []

September 30, 2020

audioconcept Thank you.I know how to do updates. I have updated all my amplifier with Lake Controller 7.0.0 version and the problem arrives on one amplifier... Sometimes i see it in the network, sometimes I don't see... I've done a factory reset but the problem is the same... sometimes I see, sometimes i don't see it in the network.
So, now I have downgraded it in Lake 6.8 version and I'll try new... the problem is random []

October 1, 2020

DavidKnighton Hello Dominique MAUREL,
Sounds like the amplifier could be having an issue with the network card. I would suggest submitting a service request to have the item evaluated/serviced. Click the SUPPORT tab at the top of the page and follow the SERVICE REQUEST path to create a ticket. Someone should be able to get you started with an RMA. []

October 1, 2020

audioconcept Hello David. Ok I will do that. Thanks []

October 1, 2020

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New

Lab Gruppen
Triber Moderator

2020-12-21

Lab Gruppen New Product Release: FAD Series | Commercial Amplifiers

FAD Series
http://bit.ly/LabGruppen-FASeries

Commercial Amplifier with Direct Drive Technology, Dante Networking and Energy Star Certification

 ?http://bit.ly/LabGruppen-FAD602
List Price: $550

?http://bit.ly/LabGruppen-FAD1202
List Price: $600 

?http://bit.ly/LabGruppen-FAD2402
List Price: $650

#LabGruppen #FAseries #CommercialAmplifier #DANTE
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New

Lab Gruppen
Triber Moderator

2020-12-18

Lab Gruppen New Product Release: PD3000 | Power Amplifiers

PD3000
bit.ly/LabGruppen-PD3000

Proven and reliable Class-D amplifier and can provide superb audio performance in both background and foreground music sound systems.

List Price: $599

#LabGruppen #PD3000 #PowerAmplifiers #2Channel
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eightoheight
Newcomer - Level 1

2020-12-10

Dante Firmware Upgrade LM44 & PLM10000Q | Power Amplifiers with DSP

I have an LM44 and some PLM10000Q's that are on Dante 3.0.1.48 firmware even when running Lake Controller 7 and doing the Lake Update. Is there a way to update this to version 4 firmware for Dante?
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thxrd
Newcomer - Level 2

2020-12-09

Labgruppen | Power Amplifiers with DSP

hello, it is impossible for professional products such as PLM + / D series amplifiers etc. to have an after-sales service on a forum by email, by "ticket" and to send the devices to England from France !!
this is not serious !! your two French Labgruppen distributors have no spare parts and the deadlines are unknown
ditto to buy amps
this is a completely crazy policy

I am a company that installs in cinema and I stop the Labgruppen brand.
at Powesoft delivery 24/48 h / after-sales service maximum one week and in the majority of cases 3/4 days and so big concert: loan of replacement.
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Pelle67
Newcomer - Level 1

2020-12-01

Wall panel, level control and source selector for Lucia amps | Commercial Amplifiers with DSP

Hi!

Would like some pictures and facts about:

► 990692004 (Wall Panel Level Control EU)
► 990692005 (Level Control with white knob DIY)
► 990692006 (Source Selector with white knob DIY)
► 990692007 (Level Control with white knob DIY conn. straight)
► 990692008 (Source Selector with white knob DIY conn. straight)

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ChrisEdwards1 Hi Per, additional media/images for the mentioned products can be found via the specific product page. Please follow the link below which will redirect you to the area of the site in which they are listed:

https://www.labgruppen.com/catalog.html?brandName=labgruppen&catalog=Application&category=P-LABGRUPPEN-INSTALLEDSOUND&itemsPerPage=15&pageNumber=2&sort=salesRevenue

With regards to the information you require can you please provide some additional information on this? []

December 1, 2020

Pelle67 Thank´s for Your answer! []

December 1, 2020

Pelle67 ... but, the x04 Wall Panel is just documented with a "drawing", would be nice with pictures, as the CRC-series are documented?! Could You deliver a version of the Wall Panel x04, with Source Selector? The x07 and x08 is not documented! What do conn. straight means? Pictures and explanations?! []

December 2, 2020

ChrisEdwards1 Hi Per, Unfortunately, the only further pictures of the Wall Panel we have can be seen in the below link. There are none available like the ones seen for the CRC-series. I have also included in the link the Lucia accessories PDF which you may find provides some additional information you require.

https://we.tl/t-9S5CKgCygM

With regards to conn. straight this is just an abbreviation of Connection Straight. []

December 2, 2020
New

ALLANK
Newcomer - Level 1

2020-11-27

Lab Gruppen | Power Amplifiers

Good day,

I'm trying to get an amplifier output board for FP14000

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RexBeckett Hello Allan, I think your best option is to open a Care ticket for this. At the top of this page, click Support then scroll down and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email. []

November 28, 2020
New

ebstrickland
Newcomer - Level 1

2020-11-17

USA technical support | Power Amplifiers with DSP

We have an installation using 5 Lab Gruppen D series amplifiers. Two have intermitant issues.

Who is the US technical support contact for Lab Gruppen?

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KyleJohnson Hi Edward, Kyle here with Music Tribe. Please submit a technical support ticket through the Support button at the top of the page. []

November 17, 2020

ebstrickland kyle thank you for getting back with me. here's the challange. the job site is 2 hours away. there's a possibility that there's an issue with one or more amplifiers. the online support ticket insists on a serial number. what do i do when there's more than one? a phone call from a technical support individual would be most helpful until we determine what the real issue may be. i do look forward to hearing from someone soon. []

November 17, 2020

KyleJohnson You can just enter 1 serial number, it's not required for technical support. Please submit a ticket asap so that someone can get back to you. []

November 17, 2020