• New
    Vips
    Newcomer - Level 1
    2021-03-11

    Hi,

     

    I have a Tannoy Arena subwoofer which appears to have developed a problem. It plays very quietly and sometimes makes strange noises. I have tested the driver separately and it appears to work fine. 

    Is it possible to obtain a new amplifier for this model?

     

    Kind regards,

     

    Vips

    read more...
    0 51
    • Vips
      Dale_M Hi Vips as this is a Spares inquiry we don't have viability of inventory, can I ask that you submit a Spares ticket via the Support tab above and the team can advise price and availability for you please?
      • Mar 11
  • New
    nlbrown
    Newcomer - Level 1
    2021-03-06

    Hello. Can anybody help me source a LF driver for teh original (blue) reveal active.

    Now Tannoy is part of Music tribe, it seems impossible to contact anybody there.

     

    Its a far cry from when I used to be a Tannoy dealer & could pick up the phone andorder part on next day delivery!

    read more...
    0 60
    • nlbrown
      RexBeckett Hi, the best way forward is to open a Care ticket for this.

      At the top of this page, click Support then scroll down the new page and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Mar 6
  • New
    svedvik
    Newcomer - Level 1
    2021-02-22

    Hi,

    I have two 165mm (6.50”) constant directivity Dual Concentric™ drivers taken from Tannoy iW60 EFX.

    I am building new enclosures for them and I am missing the Thiele / Small parameters for the driver to allow me correct sizing of the enclosures.

     

    Can somebody please provide these data specifications?

    Please see identification number on the attached photo.

     

    Thank you!


    Breg

    Sigmund

    read more...
    1 69
    • svedvik
      Dale_M Hi Sigmund, this is a legacy speaker so the info on this may be limited now but I will try and inquire for you.
      • Feb 23
      • Tannoy iW60 EFX
        svedvik Hi Dale, are there any news regarding this?
        Thanks
        • Mar 14
  • New
    Paul53
    Newcomer - Level 1
    2021-02-20

    I'd like to know if bi-wiring is recommended for the Cheviot Legacy (I own).

    0 41
    • Paul53
      PedroRodrigues Hi, Paul53,please consider that most of our residential loudspeakers, and your Tannoy CHEVIOT are a good example have two sets of speaker terminals, one for the bass (LF) and one for the treble (HF).
      These are normally joined by links, and a single cable run is used to the amplifier.
      However, by removing these links, and using two sets of cable or a special bi-wire cable, the LF and HF are only connected together at the amplifier.
      Even the best cables suffer from losses due to their electrical resistance, inductance and capacitance, and so bi-wiring avoids interaction between the LF and delicate HF parts of the signal.
      This gives better clarity, detail and an improved soundstage. Your Instruction Manual will detail how to prepare your loudspeakers for bi-wiring, and your dealer will be able to advise on suitable cable choices for a given budget.
      For further information, please refer to our White Paper by following the link below:
      https://www.yumpu.com/en/document/read/22286929/tannoy-supertweeter-paper-in-pdf-format
      • Feb 22
      • Bi- wiring or not the Cheviot Legacy
        Paul53 Hi Mr.Rodrigues,
        • Feb 22
      • Bi- wiring or not the Cheviot Legacy
        Paul53 ... I was going to thank you, first. As a matter of fact, the theoretical benefits of bi-wiring are known. The question is if, in practice, such benefits are discernible. Moreover, there are those who believe the single-wiring sound is preferable...
        • 1
        • ·
        • Feb 22
      • Bi- wiring or not the Cheviot Legacy
        PedroRodrigues Hi Paul53 effectively I think they are specially considering that your Tannoy CHEVIOT has two terminals, one for the bass (LF) and one for the treble (HF). and in this case and I mentioned above by removing these links, and using two sets of cable or a special bi-wire cable, the LF and HF are only connected together at the amplifier.
        Even the best cables suffer from losses due to their electrical resistance, inductance and capacitance, and so bi-wiring avoids interaction between the LF and delicate HF parts of the signal.
        This gives better clarity, detail and an improved soundstage.
        • Feb 22
  • New
    Miche
    Newcomer - Level 1
    2021-02-15

    Hello, i would like if somebody say, where i can buy a only speaker remplacement Tannoy

    read more...
    0 58
    • Miche
      ChrisEdwards1 Hi Miche, If you have not yet done so I would recommend submitting a parts request, this can be done by going to support at the top of the page and filling in the parts form.
      • Feb 14
  • New
    laer
    Newcomer - Level 1
    2021-02-13

    Hey,

    Does anyone know og the spare parts facility is open now, or if it is closed because of covid?  

    0 57
    • laer
      RexBeckett Hi laer, I believe that the parts team are still working. You can request parts by opening a Care ticket.

      At the top of this page, click Support then scroll down the new page and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Feb 13
  • New
    AndreaPoli
    Newcomer - Level 1
    2021-01-15

    Buongiorno, ho cablato le mie System 1200 in biamp mode, utilizzando un crossover elettronico, vorrei sapere come e se dover distaccare quello interno alle casse.

    cordiali saluti

    0 73
    • AndreaPoli
      PedroRodrigues Hi AndreaPoli,tenere presente che il modello System 1200 ha due terminali, il primo per le frequenze più basse e il secondo per le frequenze più alte.
      Considera che puoi scollegare il crossover interno e ricollegare il tweeter e il woofer ai terminali corretti. Considera che potrebbe essere necessario eseguire una calibrazione del crossover esterno per impostarlo correttamente.
      • Feb 11
  • New
    wsblissjr
    Newcomer - Level 1
    2021-02-08

    I'm interested in getting some Reveal 502 monitor speakers (I think anyway) however they don't seem to be available at any of the usual suspects in the USA where they use to be... Sweetwater, Guitar Center, etc.  Is there a reason for that? Are they still a current product or are they being replaced?

    read more...
    0 76
    • wsblissjr
      Nigel67 Hi, yes they are still a current product. You will need to contact Sweetwater and they will be able to give you a date when they are coming back into stock.
      • Feb 8
  • New
    dbaumgardner1
    Newcomer - Level 1
    2021-02-06

    During certain broadcasts and decibels of vocals I may have the need for a replacement center coaxial because it seams to clip or pop at certain frequencies while person talking. Can a new or replacement coaxial be found/purchased. Thanking you in advance for your help

    read more...
    0 56
    • dbaumgardner1
      RexBeckett Hello, I suggest that you open a Care ticket for this.

      At the top of this page, click Support then scroll down the new page and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Feb 6
    • dbaumgardner1
      dbaumgardner1 Hello Rex, I tried your suggestion and none of the Definition D-500 nor the D-750 were even mentioned in the parts area
      • Feb 6
      • D750 Coaxial
        RexBeckett Use any model and explain in the description.
        • Feb 6
  • New
    Pugwash1
    Newcomer - Level 1
    2021-01-17

    Hi. My XT 6F speakers are really overbearing in the high frequencies. Very harsh especially on vocals.

    Im using a Musical Fidelity X-A2 amp which has been checked over and found to be fine.

    Any ideas?

    Thanks

    0 89
    • Pugwash1
      PedroRodrigues Hi,Pugwash1, if you confirm that the cables that you are using are in good conditions and the power supply on your speakers are connected directly to a wall socket are behaving normally. In this case I would suggest to follow the link below to submit an assistance case for your unit so we can assist with more tools https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=Tannoy Thank you
      • Jan 18
    • Pugwash1
      Pugwash1 Hi Pedro. I thought that I was getting somewhere with the HF problem but in my opinion there is definitely a fault.
      • Jan 30
    • Pugwash1
      Pugwash1 Hi Pedro. I thought that I was getting somewhere with the HF problem but in my opinion there is definitely a fault.
      I have replaced cables and tried a brand new Audiolab amp with these speakers but all of the higher frequencies sound distorted.
      • Jan 30
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